Whole management of my order has been highly professional. It was very clear what are the conditions of purchase, delivery etc. I liked the contract which was precise and written in big letters( most papers of such kind use shrift 4😊). Assistance when I needed to clarify some transportation detailswas provided immediately, in a friendly and professional manner. In addition I must say that my family members have already ordered robots from your company and as they are very happy, they recommended you to me. Thus, it is really difficult to propose any improvements. Just please keep this high level of management. My sincere thanks to everybody!
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the most relevant critical review
5 months ago
I have preordered my Landroid unit in October with promised delivery date in end of January. I have contacted the company in the beginning of January as I noticed version 2022 available and I wanted to know the difference and if I can update the order to get 2022 version. I was assured that there is no difference between version 2021 and 2022. Ok. In the beginning of February I have contacted the company again and asked when I will receive my order. They told me that my order was stopped because of a possible fraud alarm and asked my ID. In next email they told me that my preordered unit was already sold and model is no longer marketed and they did me a refund. Website clearly shows that units of year 2022 are available but the price with discount is already 50 eur more.
I got full refund back and now I am puzzled if I need to make another attempt. Of course nobody would offer me that 50 EUR additional discount I had with my initial order. Don't expect a customer oriented approach.
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Reviews for myRobotcenter.eu
8 months ago
Delivery was so swift, and the whole ordering process was very smooth from start to finish.
8 months ago
UpTo date information on the shipment, step by step information on the purchase of the item
6 months ago
I order A vacuüm robot, professional contact with support team.