myRobotcenter.euReviews

: 1,894Good

4.24

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updated on: 7/5/2022
 myRobotcenter.eu does not currently offer any guarantee from Trusted Shops

Not certified
updated on: 7/5/2022
 myRobotcenter.eu does not currently offer any guarantee from Trusted Shops

Reviews for myRobotcenter.eu

66 verified reviews in the last 12 months

1,894 total reviews
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the most relevant positive review


8 months ago
Whole management of my order has been highly professional. It was very clear what are the conditions of purchase, delivery etc. I liked the contract which was precise and written in big letters( most papers of such kind use shrift 4😊). Assistance when I needed to clarify some transportation detailswas provided immediately, in a friendly and professional manner. In addition I must say that my family members have already ordered robots from your company and as they are very happy, they recommended you to me. Thus, it is really difficult to propose any improvements. Just please keep this high level of management. My sincere thanks to everybody!
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5 months ago
I have preordered my Landroid unit in October with promised delivery date in end of January. I have contacted the company in the beginning of January as I noticed version 2022 available and I wanted to know the difference and if I can update the order to get 2022 version. I was assured that there is no difference between version 2021 and 2022. Ok. In the beginning of February I have contacted the company again and asked when I will receive my order. They told me that my order was stopped because of a possible fraud alarm and asked my ID. In next email they told me that my preordered unit was already sold and model is no longer marketed and they did me a refund. Website clearly shows that units of year 2022 are available but the price with discount is already 50 eur more. I got full refund back and now I am puzzled if I need to make another attempt. Of course nobody would offer me that 50 EUR additional discount I had with my initial order. Don't expect a customer oriented approach.
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Reviews for myRobotcenter.eu

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(7)
 Verified review
2 months ago
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3 months ago
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4 months ago
Product was of decent quality and at an affordable price. Fast shipping especially with with DHL express. Not giving five stars, because their credit card verification system checks the card address against the Billing address of the order while the site UI has the "Use same address for billing" marked by default so you enter just 1 address for billing and shipping unles unmark the checkbox. For me this lead to a complcation and delay, as my shipping address was different from the Card address. The order verification failed, and their Customer Service required an ID verification. Customer service tried to help until noon on Friday, and then they disappeared until Monday and they fixed it like good Austrians. In summary, an Good vendor, I recommend especially if you're in the EU, and I will use them for accessories I can't find locally.
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4 months ago
Easy to buy, quick delivery and excellent support! Hobot 388 does the trick, great product that solve not only the windows cleaning but walls as well (marble and stone ones). Looking forward to see more products available in the website, mainly the new 2022 robots.
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4 months ago
Good price and quick delivery .
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4 months ago 
very easy to deal with.
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4 months ago
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4 months ago
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8 months ago
Whole management of my order has been highly professional. It was very clear what are the conditions of purchase, delivery etc. I liked the contract which was precise and written in big letters( most papers of such kind use shrift 4😊). Assistance when I needed to clarify some transportation detailswas provided immediately, in a friendly and professional manner. In addition I must say that my family members have already ordered robots from your company and as they are very happy, they recommended you to me. Thus, it is really difficult to propose any improvements. Just please keep this high level of management. My sincere thanks to everybody!
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5 months ago 
It took 2 days (with DHL) to get the Roborock S7 from Austria to Ireland .... I've never experienced that fast delivery before. The Roborock S7 is a great robot vacuum cleaner and does the job as mentioned in the adverts. I'm really impressed about myrobotcenter.eu . You made a happy customer.
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10 months ago
Took longer than expected to receive product, as it was not in stock as stated on website. But customer service were helpful when I emailed and apologised and I got it very quick after that. And so far product is working well and it was well packaged.
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7 months ago
they answered to my any questions very quickly. Thank you! I hope that robot will work well for a many many years. I bought Roomba i7. Works very nicely and does what I assumed.
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5 months ago
Ordered a Dreame F9 which was delivered on time. Seems to be working as described so far! Fair value for money compared to other shops!
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9 months ago
Top class service. Seamless ordering process. Very helpful and no quibble with any issues. Would highly recommend for future purchases.
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6 months ago
Received the Landroid within 4 working days, kept up to date with delivery. Haven't set up yet but all looks perfect 👍
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1 year ago
There was some delays because of COVID situation but I got my robot vacuum and I am very happy. Thanks robotcenter!!!
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5 months ago
Quick delivery, thumbs up for that. Setting up the Mowap app is a problem as it doesn’t recognise the serial number
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11 months ago
Very good product, some minor issues around the edges of the lawn but overall it’s great value.
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10 months ago
Repeat customer. Great service as always, both during sale and after sale. Highly recommended.
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8 months ago
Delivery was so swift, and the whole ordering process was very smooth from start to finish.
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