soundimports.eu/en- Logo - reviews

soundimports.eu/en
Reviews:

806 reviews in the last 12 months4,010 total reviews  

4.89
Excellent

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Top positive review

Oct 5, 2023
 Verified review
All good. Fair prices. Left the warehouse quick. Only UPS as a delivery partner is a bit a con. They are incredibly incompetent: No delivery was possible without a sign. I changed it to a delivery location (Access point) to pick it up there. Then later a mail came, that it wasn't possible to change. But it was not clear whats going on now, because it was the the day it should be delivered. So I called UPS. The told me it still at the border but it will be shipped to the Access point. Now two day later, the package was dropped in front of my house door while no one was at home. WTF.

Top negative review

Jun 26, 2023
 Verified review
The product was damaged. The pack was not well protected. After reporting to the support, they said they would send a new one, however after a week, I asked for the tracking ID and the support said that they incorrectly marked the order as "concept". After that they sent the replacement product and it arrived after 1-2 weeks. Although the first order was damaged and it took a long time until receiving the replacement order, the communication with the support was good and they immediately proposed a replacement order.
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Reviews for soundimports.eu/en

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Nov 1, 2023
 Verified review

Questionable choice in packaging

Everything was as it should be...However, the packaging was not acceptable. The drivers were just put in a padded envelope, with a thin, plastic protective shell in front of the cones. (This was cut from the manufacturer's tray and held in place by tape.) While it all luckily held-up, fragile items like this really should be shipped in a (small) box. This is the first time SoundImports has shipped something with questionable packaging. Every previous package was appropriately packaged.
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May 25, 2023
 Verified review

The device seem well but not very high sensitivity.

The device seem well, tested in Windows 10, seem it's not very high sensitivity but still in test. The microphone comes with a small tripod (around 120mm heigth) with a 3/8" female nut include in the support micro side and a small foam cover for mic sensor. Also the USB cable is include. Device and storage case seem has good quality. Pendant to test in REW / DIRAC.
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Sep 19, 2023
 Verified review
Excellent service but limited DIY accessories for speakers compared to others. Also pricing is mostly higher than competitors, thus the four stars.
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Jul 14, 2023
 Verified review
Prompt deliveries. Good selection Quick to resolve issue with item that was delivered in a damaged state. Would use them again.
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Jun 28, 2023
 Verified review
een woordje uitleg in het nederlands bij het product dat u wilt verkopen. Gelukkig had ik juist gehokt, maar ik twijfelde wel.
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Sep 11, 2023
 Verified review

Tax

It would be helpful, if i have to pay taxes in switzerland, i would see this directly the checkout process.
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Jul 10, 2023
 Verified review
Always great service, fast shipping and low shipping costs. Easy to navigate and informative website.
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Oct 9, 2023
 Verified review

Suggestions

Perhaps you could put a warning message when a purchase is made that already includes two items.
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Jul 11, 2023
 Verified review

Very good service

The have very good customer support and great prices, shipping can thoe take a time.
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Apr 27, 2023
 Verified review

Good Service - Would Use Again

Product arrived as expected and as ordered. Shipping time to UK took a few days.
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May 23, 2023
 Verified review
First time I ordered with this firm, fast correct and good packaged delivery.
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Jun 13, 2023
 Verified review
Predict delivery times more accurately
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May 26, 2023
 Verified review
Fast delivery, but no tracking info.
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Aug 31, 2023
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They didn't gst my address right
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DL
Daniel L.
Derendingen
May 2, 2023
 Verified review
Very long delivery time.
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Jul 21, 2023
 Verified review

Good

Fine
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Nov 28, 2023
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Nov 24, 2023
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Nov 9, 2023
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Sep 15, 2023
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