So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
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Reviews for Allergy Test Australia
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Feb 21, 2024
Verified review
We sent 3 samples in January and still no results. Can't get in contact with anyone
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Mar 11, 2024
Verified review
Didn’t receive all of my items and found communication extremely delayed and poor
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Mar 16, 2024
Verified review
Have not received my results yet so can't give any more than 1 star
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Mar 12, 2024
Verified review
Actually send the tests I paid for months ago!
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Feb 17, 2024
Verified review
Haven’t received them yet!
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Mar 11, 2024
Verified review
No results
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Mar 11, 2024
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Feb 8, 2024
Verified review
Look it does take longer than expected but you do get the results. They have been very helpful and easy to contact.
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Jan 18, 2024
Verified review
The Chat was clarifying
The Chat was great, but I wasn't aware that when I shipped my sample to the local address in Australia that the sample would then be shipped overseas to the UK tho the primary testing facility which can take 5-21 days. Wondering why I paid extra for a speedy results when in fact its can nec=ver be called speedy. Heather was lovely.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Feb 9, 2024
Verified review
delivery took longer than expected but not the company's fault as they shipped same day. The results came really fast just 2 days after they got my sample. My mum is now also doing the testing because my experience was so good
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Feb 7, 2024
Verified review
Very interesting report, now I understand why I had effect from certain products that have high percentage
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Jan 21, 2024
Verified review
The tests were easy to do but still waiting for results, No notification that tests have been received.
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Answer by Allergy Test Australia
Jan 24, 2024
Thank you so much for your review!
We’re very proud of our service and we’re so happy you had a positive experience!
Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Thanks again for the great review!
Donna,
Customer Service Manager
Feb 7, 2024
Verified review
Most of her allergies we had worked out so it was great to get confirmation
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Feb 3, 2024
Verified review
Quick delivery and easy to use test. Reasonable price. Would buy again.
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Jan 26, 2024
Verified review
Much cheaper than any of my local labs and tests for more items!
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Jan 28, 2024
Verified review
Customer service was on top of my needs and answered right away
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Feb 12, 2024
Verified review
My test came back quite quickly and was an easy process
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