So far extremely disappointed. Posted my sample back on 23/01 and still nothing. The way it’s advertised makes you believe it will be a very quick process but a month later and still no results. I know you can’t control the shipping times but I was lead to believe this was an Australia company and worst case it would take a week for you to get my sample, but it appears now that they are actually sent overseas.
I was so happy to have sent away to have both my dogs tested, it was easy and Totally worth the money, I would never have found out that one of my dogs are very sensitive to Beef ! And I always thought he was fussy , not wanting to eat home cooked meals , but he wasn’t, fussy he was trying to tell me it didn’t agree with him 🥲 , there. are lots more things that don’t agree with them both, and now I know , I can avoid those things .
I am so happy with the results and lots of information, don’t hesitate, you will be happy you did it.
Whilst you do need to be patient and wait a good 4-5 weeks for your results to come back, the quality and breadth of the report you get (with recommended foods to stop eating / eat more of) is great. My report confirmed some known intolerances I have, but quite a few I had zero idea about. Like bay leaves, anchovies and oyster mushrooms! Go figure! Well worth the money and time to get this report. I now know how to go forward with my diet
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9 days ago
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Invaluable answers
Great service, I've always been curious about my sensitivities to different elements and this test helped me find answers. I'm now in the process of eliminating these things to let v make best life. If I could offer any insights, it would be to provide more feedback regarding the follow up process (I heard nothing for 4 weeks)
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Apr 4, 2024
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Easy to understand
Some things I was aware of from 20 years ago when I had similar test, this confirmed and brought new things to light in straight forward way, in plain English
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Mar 26, 2024
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Fast and thorough test was surprised to see what actually affects me. Would highly recommend . Looking to get allergy testing next
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Mar 30, 2024
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I did know I had a few intolerances, but didn’t realise I have several more.
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7 days ago
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8 days ago
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Apr 6, 2024
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Mar 31, 2024
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Mar 28, 2024
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Mar 27, 2024
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Apr 3, 2024
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Slow and poor service
Slow, poor communication, inaccurate website
The test is sent to the UK if you are in Australia - they don’t tell you this. So it takes a LOOOONNNGG time. And then the results weren’t sent through to me - some sort of technical glitch. Nobody contacted me, it was left to me to follow up, then when I did they went “so sorry”. Not sure about the results themselves. They seem interesting, but mostly point to a severe allergic reaction to something they didn’t test for, so not especially helpful. But not their fault. Otherwise the allergies seem accurate to what I already knew. The intolerances are interesting, I will have to see if they are on point. But mostly my bad review is due to the poor information and very delayed service. Should do better.,
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Mar 14, 2024
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Loved how easy it is to follow instructions and the cost is well worth the process. The results are set out in a manner that is easy to understand without having a doctor explain what it means. Results came back sooner than expected as well
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Mar 11, 2024
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Nice and easy
Ordering the test online and receiving it and then doing it was very easy and the instructions had pictures to follow as well. Just waiting to receive the test results now.
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Mar 8, 2024
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Very in depth, great service
Everything was explained very clearly, plenty of detail. Regular updates on sample arrival, testing time, etc. Great service.
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Mar 21, 2024
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A very easy experience, with great communication. Very happy will use this service again.
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