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Allergy Test AustraliaReviews

: 544Good

3.59

Reviews for Allergy Test Australia

58 verified reviews in the last 12 months

544 total reviews
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the most relevant positive review


6 months ago
easy at home test. they didn't send a return envelope for the blood allergy test as stated and i asked for it and they just sent another kit without return envelope. the results are okay, some things i'm like that's not accurate but some things ring true to how i'm feeling. although igg and ige tests are not 100% accurate, it also depends what you've eaten around that time too which can influence what the blood test says. anyway it's not bad. good way to find out some things about your allergies or sensitivities.
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the most relevant critical review


7 months ago
I ordered a test in November 2021. Since then I have contacted Allergy AUstralia via their chat line and via email a dozen times. Each time I am promised my issue will be escalated and I will be contacted by a supervisor. I never have. I am also sent the same auto email to fill in my order details and reason for refund.... I have filled this in exactly as requested 7 times and have never received a refund. This is an amount of AU $250. The chat people have been useless. I am asked "what's your order number" and then am told to send an email to info@allergytest.co to which I never hear back. The lab is not in Australia and there is no call centre number. This is a total scam.
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Reviews for Allergy Test Australia

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(5)
 Verified review
6 months ago
easy at home test. they didn't send a return envelope for the blood allergy test as stated and i asked for it and they just sent another kit without return envelope. the results are okay, some things i'm like that's not accurate but some things ring true to how i'm feeling. although igg and ige tests are not 100% accurate, it also depends what you've eaten around that time too which can influence what the blood test says. anyway it's not bad. good way to find out some things about your allergies or sensitivities.
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Answer by Allergy Test Australia
6 months ago
Thank you for your review! We are very happy to hear you are happy with the testing results. We apologise for your test kit not containing a return envelope. IgG tests are reliant on memory and therefore, an item is more likely to show a reaction if you have consumed it recently. However, allergy (IgE) testing is not affected by what foods have been consumed recently. If you do have any questions or queries, please do not hesitate to contact our team at info@allergytest.co and we will be more than happy to assist!
 Verified review
5 months ago
Very slow to get results, didn’t get an email confirming they had received my test. Wasn’t clear that the testing was actually done in the UK, not Australia.
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Answer by Allergy Test Australia
5 months ago
Thank you for your review! We are sorry to hear you found the process slow. If you do have any questions or queries related to your report, please do not hesitate to reach out to our customer service team who will be happy to help.
 Verified review
1 year ago
The process was easy to follow and once they received the sample the test results were fast and came with clear information to be able to understand them.
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Answer by Allergy Test Australia
9 months ago
Thank you for the review, we really appreciate it! We're happy you found the test simple, and your testing was completed quickly. We are glad we could help!
 Verified review
10 months ago
Some of the results could have been explained more
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Answer by Allergy Test Australia
9 months ago
Thank you for your review. We are glad your testing experience has been positive. If you do have any questions regarding your test results, please do contact our team on info@allergytest.co who will be more than happy to assist.
 Verified review
1 year ago
Really fast processing and delivery of all results
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Answer by Allergy Test Australia
9 months ago
Thank you for the review, we really appreciate it! We're happy your testing was completed quickly. We are glad we could help!