Certificate for muun.co

No. XE10EC639E5F0211263F3F0F86164D11D
 

Approved on
14/03/2017
Valid until
13/03/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for muun.co



Excellent

4.98/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 14 Trusted Shops reviews collected since 08/03/2017.
Since registration, a total of 14 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Super Hochwertige Materialien und schneller, zuverlässiger Versand Kann ich nur weiter empfehlen
5.00
Excellent

muun.co replies: 23/08/2017
Danke für die super Bewertung, wir freuen uns sehr

We had to get the mattress on a special date and the delivery was perfectly in time although it was neither in Germany nor in Austria . A great product and a fantastic service thank you
5.00
Excellent

muun.co replies: 23/08/2017
Thank you for the awesome review, we are doing what we can, Best

I ordered two muun mattresses for France. I had to ask some questions to find the international site , and Caroline helped me on the phone. Then I received several messages in french from Simon to organize that one of them arrive only in August. Fantastic service . Now dhl and chronopost keep me informed on the delivery process. I know the product very well and can recommand it against back pain
5.00
Excellent

muun.co replies: 27/07/2017
Bonjour Fabienne, thank you very much for your kind words. Best Regards

Thank you Muun for a wonderful new pillow Haven't slept so well in years...it adapts perfectly to my ideal level of hardness while staying soft enough. What a pleasure. Plus it looks great
5.00
Excellent

extremely comfortable mattress. Ich hab' sowohl eine Materaze als auch eine Decke gekauft. Guenstige Preisen, hoche Qualitaet :)
5.00
Excellent

Wonderfull matress, wonderful delivery boy, amazing sleeping feelings.

Muun people were very responsive, helpful and friendly

RECOMMEND IT
5.00
Excellent

muun.co replies: 27/07/2017
Hi Jean, thanks for the nice review, glad your happy with our products and the service, best

Recently bought a muun mattress. Impressed by the quality and it has improved by back pain so much.
5.00
Excellent

More than just a mattress
I bought it also because of the guarantee I could send it back in case I did not like it - after my first night, I realized I spent 30 years of my life one average mattress.
A real experience
5.00
Excellent

muun.co replies: 27/07/2017
Thanks Adrien, glad you're so happy with our products and service

Perfect
5.00
Excellent

muun.co replies: 13/07/2017
Thanks Sabrina, glad you're happy with our products

Especially loved the packaging
5.00
Excellent

muun.co replies: 13/07/2017
Thank you Thore

Meilleure découverte de l'année :)
5.00
Excellent

muun.co replies: 13/07/2017
Merci beaucoup :)

the delivery did not work out as wished, but it was not muun's fault and the mattress is fantastic
4.67
Excellent

muun.co replies: 10/07/2017
Hi Michaela, we are happy that you are happy with our mattress. Sorry for the not so perfect delivery, we will try and work on that. Have a wonderful day and even better nights your muun team

Perfect product, perfect service
5.00
Excellent

muun.co replies: 09/03/2017
Thanks!

muun.co customer reviews

muun.co

Choose your Comfort | muun

muun.co was certified by Trusted Shops on 14/03/2017.

muun has the goal to give sleep the importance that it deserves. The individually adjustable Sleep System can be adjusted at home in terms of firmness, temperature and style to suit personal sleep preferences. After the highly rewarded mattress, the product portfolio has constantly been growing and now includes various products around the topic of good and healthy sleep.

Contact
Mulackstrasse 16
10119 Berlin
Germany
service@muun.co
muun.co

Owner
muun GmbH
Mulackstrasse 16
10119 Berlin
Germany
Trade register
Amtsgericht Berlin (Charlottenburg) HRB 162324
Authorized representative
Frederic Böert
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with muun.co in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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