Test Your Intolerance New Zealand

Reviews

Thank you for your review. I am very sorry to hear you did not find the service quick. Our systems show the sample arrived at our lab 12th June, and the test results were emailed 16th June. I can see our team resent the test results 21st July upon request. If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. I can see we received your sample at our lab Friday 23rd June and your test results were emailed Monday 26th June. We cannot locate any email correspondence from the email address used to leave this review other than an email from Saturday 24th June chasing your test results, which our team responded to on Monday 26th June to advise your samples were here and had been tested. If you have any queries or concerns about your order, please contact our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Hi Kaitlin, thank you for your review. I am unable to locate any correspondence from you on our 24/7 LiveChat or on emails from the email address you have used to leave your review. If you have any questions, please don't hesitate to reach out to info@testyourintolerance.com Donna, Customer Service Manager

Thank you for your review. We are so sorry to hear you are not satisfied with the speed of service. Our lab audit trail shows your test sample arrived at our lab 16th of February and your test results were emailed 17th of February. If you have any queries or concerns related to your order, please reach out to our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review! We are glad your experience has been positive. ⭐⭐⭐⭐⭐ Kensi Customer Service Team

Thank you for your review. I am very sorry to hear you are not satisfied with the service. I have investigated this for you and I can see your sample arrived at our UK lab 16th March and the test results were emailed 23rd March, within the 5 business days promised on our website. If you do require your test results to be resent, or if you have any questions or queries related to your test results, please do not hesitate to contact our team at info@testyourintolerance.com who will be more than happy to assist. Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. If you have any queries or concerns related to your order, please reach out to our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review, Ruby. We are very sorry to see you are not satisfied with the service. We are unable to locate any email correspondence from the email used to leave this review. However, if you have any queries or concerns related to your order, please reach out to our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager

Thank you for your review. We are very sorry to see you are not satisfied with the service. We are unable to locate any email correspondence from the email used to leave this review, other than our team clarifying this is a digital product. However, if you have any queries or concerns related to your order, please reach out to our customer service team at info@testyourintolerance.com who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Donna, Customer Service Manager