Allergy Test Ireland- Logo - reviews

Allergy Test Ireland
Reviews:

185 reviews in the last 12 months285 total reviews  

3.90
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: Oct 22, 2021
The Trustmark indicates trustworthy online retailers.
Allergy Test Ireland fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Oct 19, 2023
 Verified review
So happy with the quick turnaround on my blood test. The sample arrived at the lab and I had the results a day and a half later! Really pleased. Showed my allergy results to my doctor and have been referred to the allergy clinic due to a shellfish allergy that has shown. The wait list for allergy testing with my doctor was supposed to be 2+ years but this allergy test allowed me to be referred right away. Would highly recommend it! Well worth the money!!

Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Allergy Test Ireland

Sort by  
Latest first
(36)
Reset
10 days ago
 Verified review
The whole thing is a fraud. The test results came only after I applied to support team and they absolutely contradict to my previous real doctor lab results. The App that they suggest you download is a part of a fraud. It has only 1 page and no info or data at all. Don’t recommend to use it at all and I can’t believe I spent so much money and believed in their nicely designed story.
Report review
10 days ago
 Verified review
I was really disappointed with my test results and emailed a number of times. I didn't get any satisfactory response and although I've sent another email I've still had no response. I absolutely would not recommend this service.
Report review
Mar 12, 2024
 Verified review

Feedback negative unhappy experimce

Complete lack of communication I had to chase for updates within the month twice , the fact it’s a 200 euro kit and you don’t included pre pay labels ? In total approx 4 weeks for this service even though I paid the addition 7 bucks for express delivery , if it going to take this long why no it tell people. Not a good experience
Report review
Mar 11, 2024
 Verified review
Stop telling lies to your customers
Report review
Mar 8, 2024
 Verified review
No test was supplied even after sending my invoice details on two separate occasions.
Report review
Mar 3, 2024
 Verified review
I never received my order despite having replied to your queries on two occasions
Report review
Feb 28, 2024
 Verified review

A month and still no results and no reply to my request of money back.

The kit was send out pretty fast, within a day, that was good. However, one month later and I still have no results. I had an email confirming it arrived at the lab and nothing since. Contacted Customer Service but it did not result in anything either. I requested my money back now but have not heard back from them since.
Report review
Feb 28, 2024
 Verified review
Long process still awaiting results
Report review
Feb 26, 2024
 Verified review
I had to chase up my results from 30th Jan. Then I received a partial pdf result. Then I had to chase up my full set of results. Final full set of results not received until 20th Feb.
Report review
Feb 25, 2024
 Verified review
Two weeks and still no answer or login details. It's a scam
Report review
Feb 20, 2024
 Verified review
I never got my results
Report review
Feb 15, 2024
 Verified review

Still waiting

The test was delivered promptly however I'm still waiting on test results, despite the sample being posted almost 3 weeks ago. The track function on the website isn't working, neither is the app. I got through on the live chat once to be told that my sample hadn't been received and to give it another two weeks before contacting them again. This is despite sending the sample by registered post and getting postal confirmation that the sample had been received in Dublin. This was two weeks ago, there has been no communication from this company and the chat function is now no longer working. Very disappointing service.
Report review
Feb 6, 2024
 Verified review

Allergy test for dogs

I got an allergy test for my dog and the test only showed foods that dogs shouldn't eat anyway not things my dog is allergic to.
Report review
Jan 30, 2024
 Verified review
I did not receive my results
Report review
Jan 15, 2024
 Verified review
Keep trying to reset my account password and the system won't work. I don't know if I have had my results issued yet or what. Regardless I can't access them. It would be nice if they could acknowledge that your sample is received and they are testing it. I'm disappointed. The name of the website bearing the name of Ireland within lends credence to the idea that the testing would be taking place in Ireland. It's not until i took my sample that i saw the testing facility that the sample would be going to would be in the UK. I would I have faith in the irish post office and would happily send anything with the certainty that the item would reach its destination without delay and without issue. However, sending anything in the UK especially with the flimsy envelope provided is a different leap altogether. I probably wouldn't have bought this test had that information been provided up front as you go to buy the test. Just a small disclaimer and confusion like this could be avoided
Report review
Jan 11, 2024
 Verified review
Never received a receipt or an email from them with any sort of directions no address to send samples to so no service paid and never contacted
Report review
Dec 30, 2023
 Verified review
Find out any information on the test I cant get anywhere thanks
Report review
Dec 5, 2023
 Verified review
Firstly the Lance for cutting my finger was awful! Cut was very painful for days .. even badly bruised my finger. Actually it's still a bit tender weeks later! Secondly results took far too long even though I paid extra for faster turn around. I had to email to ask where my results were, which were immediately sent to me almost like someone forgot to send them! 3rd... I do have symptoms of different food intolerance but your test says I don't other than two minor sensitivity to a hazel tree which I don't come in contact with! Waste of money as far as I'm concerned! I leaned nothing and still avoiding trigger foods! I wonder was my sample tested at all!?
Report review
Answer by Allergy Test Ireland
Dec 11, 2023
Thank you for your review. We are very sorry to see you are not satisfied with the service. Our lancets are made to a high quality and have been quality tested. Feel free to email us with more detail on how the lancets were used and if you would like more information regrading the test results. Our email address to contact us is info@allergytest.co who will be more than happy to assist. We are always trying to improve our service, and your feedback helps! Usman Customer Services
Dec 2, 2023
 Verified review
Emailed them a couple of questions and they never replied
Report review
Nov 16, 2023
 Verified review

I think the results are flawed.

The foods listed as ‘severe’ allergies, I’ve been eating for years and they have absolutely no impact on my system. I think the test is a sham and simply goes with current trends. Ie gluten allergy, wheat allergy etc.
Report review