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Allergy Test Ireland
Reviews:

185 reviews in the last 12 months285 total reviews  

3.90
Good

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Top positive review

Oct 19, 2023
 Verified review
So happy with the quick turnaround on my blood test. The sample arrived at the lab and I had the results a day and a half later! Really pleased. Showed my allergy results to my doctor and have been referred to the allergy clinic due to a shellfish allergy that has shown. The wait list for allergy testing with my doctor was supposed to be 2+ years but this allergy test allowed me to be referred right away. Would highly recommend it! Well worth the money!!

Top negative review

Aug 15, 2023
 Verified review
The outcome has been quite different from initial expectations. I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever. This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland

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5 days ago
 Verified review
It's taking me some time to really understand it all
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Mar 15, 2024
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Feb 8, 2024
 Verified review

This test is done in U.K.

You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Feb 7, 2024
 Verified review

Helpful chat

Website test tracker was not functioning when I tried it but online chat was very helpful.
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Feb 8, 2024
 Verified review

Good experience

It was very interesting, easy to use and the results were quick.
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Feb 4, 2024
 Verified review
Quick and efficient
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Feb 17, 2024
 Verified review
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Feb 15, 2024
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Jan 2, 2024
 Verified review
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team! Thanks again for the great review! Donna, Customer Service Manager
Dec 5, 2023
 Verified review
Customer service and support has been fantastic! Start to finish. Very reassuring and helpful. Really easy and simple no messing around and straight forward with plenty of detail.
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Answer by Allergy Test Ireland
Dec 11, 2023
Hi, thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Usman, Customer Service Manager
Dec 10, 2023
 Verified review
Found that most of the foods that they found I either don’t eat and ones that I do have trouble with like wheat were supposedly fine.
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Answer by Allergy Test Ireland
Dec 11, 2023
Thank you for your review. Your review is really important to us and any feedback given is taken seriously. Regarding our testing each testing method is used for different purpose, it tests different sample and detects different markers. Our ELISA testing method allows for a measurement of the reaction between antibodies in the individual blood sample and the receptors on the test strip. When the sample is exposed to the testing strip reactions will only occur where it reacts with the specialised receptors and therefore produce a result. Where there is no reaction there are no antibodies present at that time. These reactions can then be measured in order to produce results which are presented in our reports. We understand that this result has not come back as you hoped, and we would advise never to go against the advice of a medical professional. Our testing is for raised IgE and IgG antibodies only, which is only one part of allergy and intolerance diagnosis. Patient history and clinical symptoms always take precedence over raised IgE and IgG as raised levels are not always indicative of symptoms. Allergies and intolerances can also be non-IgE or IgG mediated meaning that symptoms may present in the absence of raised levels. All information provided in reports produced is intended to support nutritional advice to optimize your diet. We do not claim or attempt to claim to diagnose medical conditions, or cure or treat medical conditions. If you wish to discuss your results further, you can send us an email. We can also arrange a 30 minutes phone session with one of our qualified nutritionists, however this is paid service. Kind Regards, Usman Customer Service Manager
Jul 2, 2023
 Verified review

Grand

Delivery took longer than it was meant to. They rang me to see how I was getting on with it the day I received it which would have been good if I’d even had a chance to look at it at that point! Details of what I had issues with were clear except for one thing which I had to Google
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 16, 2023
 Verified review
Very clear and it seems reliable as it highlighted also sensitivities which I know I already have for years.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 30, 2023
 Verified review

Quick Results

The results were delivered in an efficient manner.
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Nov 6, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 6, 2023
Thank you so much for leaving a review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Oct 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Nov 1, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 25, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Lucie Customer Service
Oct 7, 2023
 Verified review
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Answer by Allergy Test Ireland
Oct 9, 2023
Thank you so much for reaching out and giving us 5-stars! ⭐⭐⭐⭐⭐ We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! Donna, Customer Service Manager
Sep 15, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager
Aug 31, 2023
 Verified review
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you so much for your review! We’re very proud of our service and we’re so happy you had a positive experience! Our 24/7 website LiveChat team is also always on hand to help you with any questions or queries you may have. Thank you for taking the time to rate your experience, we really appreciate it! If you have any further questions, please don't hesitate to reach out to info@allergytest.co Thanks again for the great review! Donna, Customer Service Manager