Allergy Test IrelandReviews:
177 reviews in the last 12 months293 total reviews
Good
TrustmarkValid
Top positive review
Feb 8, 2024
Verified review
You could have informed me initially the test would go to the U.K. and supplied the appropriate envelope. Also the slip where I was supposed to fill in my contact details was missing.
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Top negative review
Aug 15, 2023
Verified review
The outcome has been quite different from initial expectations.
I have engaged in multiple interactions with the customer service team, seeking clarifications regarding the outcomes. Regrettably, I have yet to receive definitive steps to address my concerns. Presently, following my refund request, there has been no communication whatsoever.
This situation is disheartening, particularly considering that individuals are shaping their dietary choices based on these results, relying on the credibility of Allergy Test. It has been nearly six weeks since my initial inquiry, and unfortunately, the confidence I initially placed in the company has been eroded. Given the circumstances, I find it challenging to endorse this company with any confidence.
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Reviews for Allergy Test Ireland
Apr 4, 2024
Verified review
It’s says allergy test but comes back as sensitivity test
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Jan 5, 2024
Verified review
More transparency
I think it should be more obvious on the website that even though you order the test on a .ie website, that the same and testing is actually done in the UK.
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review.
We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Donna,
Customer Service Manager
Aug 29, 2023
Verified review
The customer care attention was horrible. It took me almost weeks to get my tracking information, then, once the package was here they sent a number. THey kept saying only someone had that information, gave me a really bad sensation of scam.
I got the results and stopped eating what it said and my allergies did not change at all.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Oct 24, 2023
Verified review
The general test is ok in red pack.
The green pack the instructions in the box could be improved. Not simple to follow at all or have a QR code for a link to a video you have online. The tests are expensive and to not get it right is such a waste of money
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Answer by Allergy Test Ireland
Oct 30, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service. We are happy to guide you through the process.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Lucie
Customer Service
Aug 19, 2023
Verified review
I just question some of the findings in my test. For example I had no reaction whatsoever to grass or pollen and I suffer from hay fever.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Nov 30, 2023
Verified review
Great idea, one of the tests worked but unfortunately the second one didn't so I was none the wiser
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Answer by Allergy Test Ireland
Jan 24, 2024
Thank you for your review.
We’re very proud of our service and we appreciate your feedback. We are always looking to improve our service, and your feedback helps.
Thank you for taking the time to rate your experience, we really appreciate it!
If you have any further questions, please don't hesitate to reach out to our 24/7 LiveChat team!
Donna,
Customer Service Manager
Jul 6, 2023
Verified review
Finally got my results.
Finally got my results after over a month. I would not recommend Allergy Test "Ireland".
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Answer by Allergy Test Ireland
Jul 12, 2023
Hi David, thank you for your review.
I can see your previous review edit from 6th July stated you did not receive the product.
Once the tracking was supplied to Trusted Shops on 10th July to confirm your test kit was delivered successfully on 2nd June, you updated your review less than 2 days later to state you have not yet received your test results.
Our team has resent your test results to you again this morning.
If you have any further queries, please do not hesitate to contact our team at info@allergytest.co and our expert and friendly team will be more than happy to assist.
Donna
Customer Service Manager
Jul 14, 2023
Verified review
Good and fast customer services.
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager
Aug 29, 2023
Verified review
Blood sampling difficult
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Answer by Allergy Test Ireland
Sep 17, 2023
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
If you have any queries or concerns about your order, please contact our customer service team at info@allergytest.co who will be more than happy to assist.
We are always trying to improve our service, and your feedback helps!
Donna,
Customer Service Manager