Certificate for vienna-concert.com

No. XE5A62397DAD8D9AC069C2478BD4AC051
 

Approved on
21/09/2017
Valid until
20/09/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for vienna-concert.com



Good

3.92/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 76 Trusted Shops reviews collected in the last 12 months.
In total, vienna-concert.com has already collected 298 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
14/01/2019
Date of order
05/11/2018
14/01/2019
Everything went perfectly smooth, thank you very much
5.00
Excellent

Date of publication
14/12/2018
Date of order
31/10/2018
14/12/2018
Very good experience.
5.00
Excellent

Date of publication
14/12/2018
Date of order
21/11/2018
14/12/2018
Perfect
5.00
Excellent

Date of publication
11/12/2018
Date of order
10/12/2018
11/12/2018
Very good - just be careful with 2 different ticket providers in Vienna with extremely similar names / I made a mistake in suppliers because of this / having ordered from both companies & getting a little confused. Just took a while for them to answer my question
4.67
Excellent

Date of publication
10/12/2018
Date of order
03/12/2018
10/12/2018
Excellent service
5.00
Excellent

Date of publication
08/12/2018
Date of order
30/11/2018
08/12/2018
The venue did not have our tickets for us
2.00
Poor

Date of publication
05/12/2018
Date of order
14/10/2018
05/12/2018
bad system
1.00
Very Poor

Date of publication
05/12/2018
Date of order
28/11/2018
05/12/2018
Till now de are waiting for the tickets
4.33
Good

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
Vienna-Concert wasn't able to send me my tickets.
1.33
Very Poor

Date of publication
04/12/2018
Date of order
27/11/2018
04/12/2018
alles super
5.00
Excellent

Date of publication
03/12/2018
Date of order
26/11/2018
03/12/2018
Very Thinge ok
5.00
Excellent

Date of publication
30/11/2018
Date of order
23/11/2018
30/11/2018
No tickets delivered
1.00
Very Poor

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Thank you.
4.33
Good

Date of publication
29/11/2018
Date of order
22/11/2018
29/11/2018
Thank you.
4.00
Good

Date of publication
28/11/2018
Date of order
21/11/2018
28/11/2018
Since I don’t know much about foreign concert systems, some items are difficult to understand.
3.00
Fair

Date of publication
27/11/2018
Date of order
19/11/2018
27/11/2018
A little problem for take a receip but everything it s ok
3.67
Good

Date of publication
27/11/2018
Date of order
20/11/2018
27/11/2018
Terrific experience for ordering tickets.
5.00
Excellent

Date of publication
21/11/2018
Date of order
13/11/2018
21/11/2018
Clear and fast... a wonderful web site
5.00
Excellent

Date of publication
20/11/2018
Date of order
13/11/2018
20/11/2018
had to wait after payment. Received not ticket but a voucher to exchange there...
1.67
Poor

Date of publication
18/11/2018
Date of order
04/11/2018
18/11/2018
Nous attendons le remboursement puisque vous nous avez informé que notre commande ne peut pas être honorée. Tel 00 33 611117623
1.00
Very Poor

Date of publication
16/11/2018
Date of order
09/11/2018
16/11/2018
Alles bestens
5.00
Excellent

Date of publication
14/11/2018
Date of order
25/10/2018
14/11/2018
Great service
5.00
Excellent

Date of publication
13/11/2018
Date of order
21/10/2018
13/11/2018
everything ok
5.00
Excellent

Date of publication
13/11/2018
Date of order
30/10/2018
13/11/2018
Excellent
5.00
Excellent

Date of publication
07/11/2018
Date of order
31/10/2018
07/11/2018
Very nice experience, and all is ok
5.00
Excellent

Date of publication
06/11/2018
Date of order
30/10/2018
06/11/2018
Everything worked well
4.00
Good

Date of publication
04/11/2018
Date of order
28/10/2018
04/11/2018
Offered tickets for seats next to each other, but did not have them. Did offer to wait & see. Prompt reply, now I hope to get my money back.
2.67
Fair

Date of publication
04/11/2018
Date of order
28/10/2018
04/11/2018
good job
5.00
Excellent

Date of publication
03/11/2018
Date of order
27/10/2018
03/11/2018
Have no idea of any value added here??
1.00
Very Poor

Date of publication
03/11/2018
Date of order
27/10/2018
03/11/2018
Totally confusing. Was not able to order tickets over internet, had to resort to telephone.
1.00
Very Poor

Date of publication
02/11/2018
Date of order
26/10/2018
02/11/2018
I would have preferred a regular booking confirmation document with a reference number to present to the venue.
4.67
Excellent

Date of publication
01/11/2018
Date of order
21/10/2018
01/11/2018
Online booking very easy. Hopefully picking up the tickets will be just as easy
5.00
Excellent

Date of publication
01/11/2018
Date of order
25/10/2018
01/11/2018
Easy way to obtain up to date information and access to available concert tickets.
4.33
Good

Date of publication
31/10/2018
Date of order
25/10/2018
31/10/2018
¿where is my money?
1.00
Very Poor

Date of publication
31/10/2018
Date of order
14/10/2018
31/10/2018
Tickets nicht bekommen und auf die "sofortige, schnellstmögliche" Rückerstattung warte ich bereits 2 Wochen.
1.00
Very Poor

Date of publication
30/10/2018
Date of order
23/10/2018
30/10/2018
Easy purchase. No commission. No complications. No problem. All good. Thanks
5.00
Excellent

Date of publication
28/10/2018
Date of order
21/10/2018
28/10/2018
Food was below average, all whom ate at the alternatif location where disapointed

No reaction on my complaint mail by the organisers

What should have been a wonderfull evening, .....
2.67
Fair

Date of publication
27/10/2018
Date of order
19/10/2018
27/10/2018
Excellent work
5.00
Excellent

Date of publication
25/10/2018
Date of order
18/10/2018
25/10/2018
Very good and fast
5.00
Excellent

Date of publication
22/10/2018
Date of order
30/09/2018
22/10/2018
I have received confirmation for tickets in May. They are waiting for me at ticket counter on the day of the performance. So far so good. Hope to really find them there. Why can't I receive them by email?
4.00
Good

vienna-concert.com

Tickets for Vienna Concerts, Operas, Musicals,etc.

vienna-concert.com was certified by Trusted Shops on 21/09/2017.

Tickets for all type, genres of Concerts in Vienna, Austria, as well as Operas, Musicals, Sightseeing Tours/Attractions, Airport Transfers, general Tourism services, etc.

Contact
Wohllebengasse 6/2
1040 Wien
Austria
office@vienna-concert.com
vienna-concert.com
Owner
RM Europa Ticket GmbH
Wohllebengasse 6/2
1040 Wien
Austria
Trade register
Handelsgericht Wien 409555m
Authorized representative
Mihai Radan
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with vienna-concert.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
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