I like: superb quality of goods, safe shipment and proactive communication when something goes other than expected.
As a beginner, I still find it hard to navigate and understand your product offering. Where to begin? What are the differences between all the oils? I wish for a kind of support to navigate the worlds of flavor.
I live in the Washington, DC. I couldn’t find the amazing olive oil I was looking for (Finca la Torre, which I tasted while in Andalusia). Shipping it was a bit expensive, but the price per liter was very reasonable for such a premium product. By ordering 4 liters at once, the final cost was less than I would have paid at home, the quality much higher!
Amazing olive oils! If you are interested in Spanish premium olive oils then this is the place.
Shipping is bit expensive, but delivery was quick and oils were (very) safely packaged.
Very friendly customer service which you can contact by whatsapp. Note that they do not response the emails and their web contact form does not work either.
Delivery of from Spain to the UK was very fast (2/3 days) and the package and contents were very securely packaged. All very impressive considering the Brexit/Covid difficulties other sellers seem to be experiencing.
1 out the 12 bottles of Rincon Subbetica delivered was broken. One box with the broken bottle was soaked with the precious olive oil. The product & customer service is excellent. Will order more in the future.
Brilliant service. The customer service is very good and they reply efficiently. I was initially told that due to brexit I’ll receive the shipment in a month time, but to my surprise it arrived within a week.