campoluzenoteca.com/en/
Reviews

: 57Good

3.71

Trustmark
Valid

Includes buyer protection

Certified since: Sep 2, 2022
The Trustmark indicates trustworthy online retailers.
campoluzenoteca.com/en/ fulfils all Trusted Shops quality criteriaincluding
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Reviews for campoluzenoteca.com/en/

34 verified reviews in the last 12 months

57 total reviews
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

campoluzenoteca.com/en/ customer
Sep 12, 2023
 Verified review
Everything campoluz had to do with my order was handled excellently - the right products, good packing, etc. However, I wish they would offer another delivery option than TNT/FedEx as the delivery/shipping experience was absolutely horrible.

Top negative review

campoluzenoteca.com/en/ customer
18 hours ago
 Verified review
Los productos bien, y el envío también. La gestión regular. Tuve un problema, compré un producto que ponía en la web que tenía 12u cada caja. Y esperé, y esperé, 2 semanas aprox. para que saliera de fábrica, me ponía constantemente en proceso. Después de 2 semanas (sin que nadie se pusiera en contacto conmigo) llamé a fábrica me dijeron que lo mirarían y que me llamaría alguien al día siguiente (no fue así). Y esperé, y esperaré una semana mas (y 3 llamadas mías) y me dijeron que había un error con lo que listaron en la web, unos días después y por fin me arreglaron el problema. Resulta que listaron en la web un producto con las cantidades que no tocaba y les dio error mi pedido durante semanas (3 semanas).

Reviews for campoluzenoteca.com/en/

Filter
 Sort by 
Relevance
campoluzenoteca.com/en/ customer
Aug 14, 2023
 Verified review
No tracking number on my order, 2 weeks later no update or anything, may have been scammed. No communications from them in response to my email
campoluzenoteca.com/en/ customer
Jul 20, 2023
 Verified review
I am still waiting full delivery of one order. I expect Campoluz to communicate with me about this. Totally unacceptable.
campoluzenoteca.com/en/ customer
Jun 16, 2023
 Verified review
Horrendous experience. Ordered 6 bottles of Godello wine on May 25th. Shop informed me they were unavailable on May 31st and offered a refund or replacement. I promptly requested a refund. As of today June 16th I have not received my refund. Communication is now non existent. I have had to escalate the case with PayPal. Wish I had seen the Google reviews before ordering as this is a frequent problem with people who have purchased from Campoluz and there are many angry reviews. Avoid purchasing anything from here as it a total nightmare.
campoluzenoteca.com/en/ customer
Jun 19, 2023
 Verified review

late delivery and non responding

Very late delivery and no response to request to information
campoluzenoteca.com/en/ customer
Feb 18, 2023
 Verified review
Completely wrong order sent, 3 days before collected, still no date for correct order to be dispatched. very poor customer service
campoluzenoteca.com/en/ customer
Dec 28, 2022
 Verified review
My order was delivered not complete. I was send 2 mails, and nobody answer
campoluzenoteca.com/en/ customer
Mar 11, 2023
 Verified review
campoluzenoteca.com/en/ customer
Dec 23, 2022
 Verified review