Why am I being asked to rate Kunst & Ambiente, when I have not received any goods yet, nor received any notification of when I wiil receive the purchased good? In fact, I sent the following email directly to K&A 9 days ago (and out of courtesy, sent it also translated into German) but have so far received no reply:
Ref: Invoice: 2795
Hi Kunst & Ambiente,
I purchased an item through your website yesterday (7th February) and I got an email from PayPal with the transaction details (My Transaction I.D. 09Y85551BU031362S and Seller Transaction I.D. 3RB80581KG953803S) but I was wondering if there would be any communication directly from yourselves, in terms of shipping and ETA details? Thank you.
So, as you can see, this is all rather unsatisfactory and confusing, so far.