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lampandlight.ie
Reviews:

369 reviews in the last 12 months4,019 total reviews  

4.64
Excellent

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Top positive review

Jan 30, 2024
 Verified review
I was nervous ordering from lampandlight.ie after seeing a bunch of 1 stars, but I'm so glad I didn't listen to those reviews! I placed my order on a Tuesday and the lamps were delivered that Friday, so I was very impressed by the fast shipping. The lamps were packaged great with lots of bubble wrap to prevent breakage and there was not a scratch on them. Lamps also come with an EU to UK/Ireland conversion plug which I was able to double-check with their quick customer service chat before purchasing. Couldn't be more pleased!

Top negative review

Jul 4, 2023
 Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Reviews for lampandlight.ie

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9 days ago
 Verified review
One of my items did not arrive and the plug off the lamp is EU while I order off an Irish domain website so it should have come with a plug adapter
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Feb 4, 2024
 Verified review

Light Bulbs arrived shattered

I ordered 6 light bulbs. Three arrived shattered - they had been put in a larger box with zero protective wrapping inside. So of course they were broken in transit. Very disappointing!
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Jan 30, 2024
 Verified review
Ordered light and payed, then told that it was not in stock so now have to wait, how long??
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Jan 19, 2024
 Verified review

Items broken on arrival

I ordered 3 light bulbs. 2 were broken on arrival. I have tried to get in contact and no one is answering. Avoid.
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Jan 7, 2024
 Verified review
The light does not fit together. I have not received a reply to my email on the issue.
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Jul 4, 2023
 Verified review
I ordered a bathroom light over mirror it does not have a pull string I have emailed them .. no response I have rang 3 times the line goes dead I simply want to return the light and get refunded!! I am not happy with their so called customer service !!!! Could they please answer my query I’m most 😒 annoyed!!
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Answer by lampandlight.ie
Jul 7, 2023
Dear Callie, Thanks for your review. We have looked into our system and can find no emails from you. Would you kindly check which email you have been sending to and that it is not our 'noreply' email address? Our bathroom lights do not contain pull cords and no pull codes are shown on the images or in the item description. They are designed to be connected to your mains. If you would like to return your order, please send your return request to 'info@lampandlight.ie' or call us 0818000081. Kind regards, The Lamp and Light Team
May 31, 2023
 Verified review

Missing Items & No Customer Service

My order was missing items, one of the two boxes was open on arrival and missing the lights ordered. I have been waiting over a month with no response to my email query on the missing items. Its a joke!
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Aug 25, 2023
 Verified review
He recibido mi lampara y no es igual a la foto que había en la página de Internet. El color es negro pero gastado. No es lo que buscaba. Primera y última compra
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Nov 8, 2023
 Verified review

The packaging was really bad so item turned up broken.

The packaging was really bad. It was a glass item and it was put at the bottom of the box. It has no protection on one side. Of course, it broke.
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Jun 7, 2023
 Verified review
The lamp is loose, falling apart, I have to buy a key to tighten the wheels. For this price I expected better quality product
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Jun 29, 2023
 Verified review
I haven't even received my first it and your doing my head in eveery ti.e i look at my phone your ads are there
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Sep 18, 2023
 Verified review
Ordered 4 items by accidents and only wanted 2 items, customer care wouldn't change my order
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Oct 15, 2023
 Verified review
Product arrived in damaged condition. Better packaging is needed as the product is flimsy.
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Jul 13, 2023
 Verified review
The lamp was broken
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