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Top positive review
Dec 7, 2022
Verified review
I have to say that the service of Lampandlight is at a supreme level. I have been buying goods online for 25 years and I have never before had such an experience. Firstly , the prices were very attractive and the variety of products offered were outstanding from high end to low the choice was as broad as one could wish for.
Transaction was smooth from payment to confirmation and I was eager to see how the delivery would be executed. Amazingly my delivery arrived 4 days later , Ordered Thursday Received Monday, I was blown away , great , great company .
Feargi Macker
My parcel was lost, I reported it on Tuesday, its now Thursday I have received no tracking information for my order being sent. I have provided all information as requested within a matter of hours being email, I have repeated the information when requested and receive a response every 24hrs. I feel this is an unacceptable amount of time to wait for an existing issue you are trying to rectify
We like the quick delivery, the lampshade we ordered and the no hassle return option.
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Sep 4, 2023
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Prompt Delivery and product was of good quality.
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Aug 29, 2023
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i was very happy with your service,
it was no hassle ordering and i got a swift no hassle delivery
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Aug 26, 2023
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Jan 23, 2023
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I was pleased with the product I purchased but not with the delivery of it. I thought the process was unclear. I was led to believe it would arrive on a particular day and stayed home all that day. It did not arrived. I had sent a message to customer service and they assured me it would arrive that day. Next day I was out of the house when I got a call to say they delivery van was at my address. Luckily I wasn't too far away and rushed back to take delivery.
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Jan 23, 2023
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Good
Ordering process was good, items look great and are as described. Only reason for not giving 5 stars was condition delivery arrived in. Box was not sealed correctly and was visibly open. Packaging was poor and bulbs were rolling around in boxes. I expected things to be broken but thankfully all OK.
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Feb 19, 2023
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There was an amazing selection of lights on your site, quality and price is very good, delivery was quick and efficient. The only negative thing I have to say about your site is when you check an item in the basket its hard to get back to where you were on the site.
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May 31, 2023
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Fast and efficient service. I was kept updated from the time I ordered to delivery. Lamp was exactly what I wanted...I love it! Will use this website again.
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Mar 22, 2023
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To be able to track my shipment, tracking number linked to the order number was inactive for several days. DPD website as the carrier did not recognise it.
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Dec 16, 2022
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Excellent quality product. Pay more attention to assembly instructions which are not clear and very sparse. I had to figure how to assemble lamp myself.
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May 26, 2023
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Extremely wasteful packaging
Installation guide inadequate - does not indicate how to manage wiring during assembly - no video (in this day and age?)
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Jan 8, 2023
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Fast delivery and great quality product. The only thing is an adaptor was missing and customer care response isn’t fast.
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Jul 12, 2023
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good but...
Products and price are good.
Unfortunatelly, the notice that they were dispatched arrived after the lights.
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Dec 19, 2022
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Better tracking info, not very clear, arrived 3 days later than the stated delivery date
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May 2, 2023
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Happy with purchase
My bulbs arrived well packaged and on time. Recommend
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Dec 11, 2022
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Good range of options and a quick delivery
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Jan 12, 2023
Verified review
There was a fault with the product. And it does seem to be handled very efficiently.
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