Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jan 31, 2024
Verified review
Lovely set of shelves!
Arrived really quickly and was packaged securely. The shelves are expensive, but look really good quality and were easy to instal. Only thing that would make it better would be if there were two more screw holes to secure it to the wall, just for peace of mind that it is secure. But I recommend!
Good delivery times, on their own the shelves are fine. But they are sold to be installed as a series of floating shelves, for which it is really frustrating that no two are really the same. The shelves are warped, so that when level in one part (ie the back), they are not level in the front and do not align with the shelves around it at both top and bottom. A real let down at this price, which is steep. And to discover this once half the living room wall has been drilled into wasn't great.
The goods themselves are delightful, if rather expensive! However only HALF the order arrived, in an enormous box packed out with paper but weighing almost nothing. I have had to send photos, copies of purchase order etc., now have to wait a further 10 days for delivery. Very upset about delay.
Report review
Answer by TEEbooks UK
Mar 8, 2024
Despite all the care we take in preparing and dispatching our orders, we are not immune to certain delays and exceptional inconveniences on the part of our various service providers.
As soon as we received the customer's complaint, our after-sales service immediately took the necessary steps to return the missing item. TEEbooks
Feb 11, 2024
Verified review
the package arrived super damaged, transport must have been quite difficult.
Report review
Answer by TEEbooks UK
Feb 12, 2024
Dear Customer,
Please contact our Customer Service at info@teebooks.com. We will always replace the shelves damaged. We look forward to hearing from you. TEEbooks
Feb 6, 2024
Verified review
Norway was not an option when choosing country to buy from
Report review
Jul 13, 2023
Verified review
Loved the packaging and care taken to make sure the shelves arrived safely. They feel fairly sturdy, but they're not quite as easy to mount as the videos make out, especially if you're alone as I was (a lot of balancing and grumbling)! However, I'm mostly happy with the result.
Report review
Nov 12, 2023
Verified review
Longer securing screws required
Great products but the securing screws were not good enough to support a whole shelf of albums. Should be supplied with longer screws to ensure adequate fixings.
Report review
Oct 20, 2023
Verified review
Good, but Expensive
These shelves are nicely made and strong. The only downsize is that they are very expensive!
Report review
Apr 18, 2023
Verified review
Good quality products - both functional & design. Delivery bit slow.
Report review
Jun 28, 2023
Verified review
Excellent quality and very strong
these are expensive shelves but excellent quality and very strong
Report review
Apr 19, 2023
Verified review
Report review
Mar 31, 2023
Verified review
Good delivery times, but the shelves are warped
Good delivery times, on their own the shelves are fine. But they are sold to be installed as a series of floating shelves, for which it is really frustrating that no two are really the same. The shelves are warped, so that when level in one part (ie the back), they are not level in the front and do not align with the shelves around it at both top and bottom. A real let down at this price, which is steep. And to discover this once half the living room wall has been drilled into wasn't great.
Report review
Oct 2, 2023
Verified review
The product is very heavy. The screws which were included were not appropriate. I had to order stronger ones. The instruction video was basically useless. It just shows a women taking out a drill and smiling. There is no indication what is actually needed.
I was contemplating returning the shelves so I emailed Tee books and they never replied. Poor customer service.
But the shelves are nice, if over-priced.
Report review
Answer by TEEbooks UK
Oct 3, 2023
Our shelves are made from 1.5 mm thick steel to ensure they are strong and stable enough for books and items. "Universal" screws and dowels are provided with the TEEbooks shelves. For specifics walls we always recommend to check the type of the wall before installing them. Our customer service is always available by e-mail or by phone and replies to every questions required.
Oct 16, 2023
Verified review
Plasterboard dowels not included!
They sell you a shelve that is supposed to be fit for every wall, and then when it arrives it only has the dowels for hard wall. If you want the dowels for drywall, you have to pay the DHL delivery again.
Report review
Answer by TEEbooks UK
Oct 17, 2023
Our shelves can of course be installed on any type of wall. The hardware supplied with our products consists of "universal" wall plugs and screws. For plasterboard walls, Wurth brand plugs are also available from TEEbooks. You can order these at the same time or buy them separately from a DIY shop.
Finally, if you have any doubts, our customer service team will be happy to advise you on installing our shelves on plasterboard walls. Yours faithfully, TEEbooks
Sep 9, 2023
Verified review
Wrong size for shelves and arrive late unfortunately. Although once arrive the shelved are exactly as I expected and perfect
Report review
Answer by TEEbooks UK
Sep 11, 2023
Dear Customer,
Your parcel was dispatched on 30/08/2023 and delivered on 06/09/2023 in accordance with the delivery period of 5/6 working days as indicated on our website.
If you have encountered a problem with the delivery or the items received, our customer service is at your disposal as indicated on our website at the following e-mail address: info@teebooks.com and phone number +33 4 93 26 89 17. Yours faithfully. TEEbooks
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.