FreshlabelsReviews:
64 reviews in the last 12 months499 total reviews
Excellent
TrustmarkValid
Top positive review
Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
Read more
Top negative review
Jan 4, 2024
Verified review
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
Read more
Reviews for Freshlabels
Mar 27, 2024
Verified review
Report review
Apr 6, 2024
Verified review
Still have not received my order from Freshlabels
Still have not received my order from 10 days ago while it says deliverd in 3-5 days. I might have to use the trusted shops insurance…
Report review
Answer by Freshlabels
Apr 9, 2024
Hi,
thank you for the review.
The order was created on the 27th (afternoon) and therefore shipped the next day, the 28th (as we promise on our website).
Due to Easter holidays, the delivery service probably could not deliver the package as usual + there was a weekend right after the holiday.
We see that the package was delivered safely. There was nothing done wrong on our side so hopefully you understand.
Thank you for considering making up your mind about this review and we wish you a lovely day. :)
Linda / FL
Apr 7, 2024
Verified review
I still haven t received my order
Report review
Mar 19, 2024
Verified review
Perfect, best price for Novesta Gats
Report review
Answer by Freshlabels
Mar 20, 2024
Hi,
we appreciate the nice feedback! Glad you are happy with your purchase.
Linda / FL
Mar 11, 2024
Verified review
Everything was fine
Everything was fine
Report review
Answer by Freshlabels
Mar 12, 2024
Hi,
thank you for the nice feedback! :)
Linda / FL
Feb 28, 2024
Verified review
Rapidité
Report review
Jan 28, 2024
Verified review
Reliable
Fast shipping. Discount was not applied so I send a mail. It was credited to my account within two days.
Report review
Answer by Freshlabels
Mar 12, 2024
Hi,
we appreciate your feedback, glad everything went smoothly. :)
Linda / FL
Jan 28, 2024
Verified review
I haven not received my package untill now. Have contacted the courrier but so far no reply or success.
Report review
Answer by Freshlabels
Mar 14, 2024
Hello Caroline,
the order was created on the 18th and was shipped to you on the 19th. This means that everything went exactly as it should from our side.
We have checked the tracking information and the package was delivered to you successfully.
Hopefully you can understand that the mistake was on the side of the delivery service.
Thank you and have a nice day!
Linda / FL
Jan 5, 2024
Verified review
Un site fiable
Deux commandes passées sans souci sur le site. La livraison suit les délais indiqués et le suivi est conforme aux attentes. Je n’ai pas eu à retourner d’article pour l’instant donc je ne peux pas juger le service client pour l’instant.
Report review
Jan 24, 2024
Verified review
Great price and service.
Report review
Jan 25, 2024
Verified review
Report review
Jan 24, 2024
Verified review
Report review
Jan 12, 2024
Verified review
Report review
Jan 7, 2024
Verified review
Report review
Dec 29, 2023
Verified review
Report review
May 9, 2023
Verified review
Rapid, conscientious service
Unfortunately my order couldn't be completed, because I live on an island that the shipping company doesn't deliver to. But they notified me as soon as they were aware of the issue and refunded my money immediately.
Report review
Answer by Freshlabels
May 10, 2023
Hi Philip,
thanks for the positive feedback, we appreciate that! :)
Have a nice day,
Lenka/ FL
Jul 6, 2023
Verified review
Good price and on top 10€ discount when you spend more than 100€. Fast shipping. Very happy with my Birkenstocks
Report review
Answer by Freshlabels
Jul 10, 2023
Hi Marijke,
thanks for the great feedback! We appreciate it a lot. <3
Have a nice day,
Lenka/ FL
May 21, 2023
Verified review
Excellent stock, fast shipping to the EU
Found a brand-name bag not being made anymore at a reasonable price; shipping perfect, great experience.
Report review
Answer by Freshlabels
May 22, 2023
Hi Jeff,
thanks a lot for the nice feedback! <3 We appreciate it.
Have a nice day,
Lenka/ FL
Dec 9, 2023
Verified review
Great and quick customer service and even during Black Friday the package got here quickly.
Report review
Dec 24, 2023
Verified review
Top experience!!!
The customer service is perfect
Thank you very much
Report review