travellocal.com/en
Reviews:

152 reviews in the last 12 months1,584 total reviews  

4.95
Excellent
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Top positive review

May 21, 2023
 Verified review
Re: TDT-JW230317Larry-WY-TM-0611 I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways. During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems. The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment. I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned. How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever. Your being recognized as one of the most trustworthy tour operators is well deserved. Sincerely, Larry Mallow and Fengxia Du

Top negative review

May 14, 2023
 Verified review
Good, but missed follow up by Amira during the stay The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
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Reviews for travellocal.com/en

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9 days ago
 Verified review

Amazing 10 Day Ugandan Adventure

What an adventure we had on our 10 day Ugandan tour. The organisation was impressively smooth and entirely tailored to our requirements. One of our party lives in Uganda so we had some idea of what we wanted to do. The local expert, Diane, took this outline and ran with it to put together a brilliant tour, making adjustments to enrich the trip, selecting fabulous places for us to stay and suggesting activities to add along the route. We were provided with pre trip information to help us to prepare & when I had a visa question Diane contacted immigration directly & got back to me on the same day. Once we got to Uganda the whole trip was executed seamlessly from start to finish. Our guide, Martin, was an absolute treasure, so incredibly knowledgeable & very easy company. We bombarded him with questions on a broad range of subjects; wildlife, culture, history, politics, family, tradition, village life, schooling etc the list goes on. Having modestly professed to being ‘not bad’ at bird identification he proceeded to identify pretty much everything that we saw. He was completely unfazed by anything we threw at him and happy to accommodate our requests to make small changes along the way. He adapted our plans on the fly several times based on interests we expressed whilst chatting, for example to take a detour through the tea plantations. On an organised trek, or on a game drive you inevitable come across other tourists where the wildlife action is as the guides share this information, but apart from this I feel like we spent the majority of our time away from any crowds. I’m a bit blown away to be honest. Chigo delivered a richly varied & seamlessly executed trip, adapting along the way to meet our every need. The trip exceeded my expectations and the memories will live with me for a long time. 5 star for sure.
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Feb 28, 2024
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Great service and travel assistance

Very simple. Filling in simple initial request form Travel Local put us in touch with a very responsive, trustworthy, reliable and reputable travel agent in Morocco, Atlas Outdoor. It meant we had a wonderful trouble free holiday with no problems - language, money, comfort, safety so would highly recommend TravelLocal if heading to a destination where you have no previous experience. Also works with a strong ethic of sustainable travel, supporting the local community and culture.
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Mar 4, 2024
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Thailand In All It's Glory

Thailand has been on our list for vacation for a number of years. However not knowing the country nor speak the language we were not sure how best to plan a trip. Kelly took all those concerns out of the picture & planned a perfect vacation for us. Kelly took the time to ask about our travel preferences & goals then tailor made our trip itinerary which exceeded all expectations.
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Feb 28, 2024
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Snowy Finland Adventure

TravelLocal put us in touch with a great touring company located where we were spending our holiday. Tara helped us choose the timing, length, and activities for our holiday and it was truly perfect. Our family had an amazing time exploring Rovaniemi, Finland with excellent, knowledgeable guides that really cared that we enjoyed each moment of it.
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10 days ago
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Wonders of the World, Brazil

The personalized agenda through the travel key was the extra safety we felt, throughout the week. Our guide and driver were punctual, knowledgeable, and had our best interest in mind all week. Lavinia watched the weather to make sure our day went accordingly to maximize what we saw for two days straight.
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7 days ago
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Booking through TravelLocal provided an experience so much more than any other holiday I have been on. Ghana has so much to offer, it really felt like we had multiple holidays all in one in just 9 days. Safari, beach, waterfalls, history and the people are so wonderful and welcoming.
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2 days ago
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I loved that the Travel agent was very responsive and communicated promptly with me. He was also very accommodating to my preferences in tours and hotels. I also loved that the Travel Local administration were also happy to ease my mind by answering and questions and concerns I had.
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11 days ago
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TravelLocal is a very easy to use website that connects you with an expert from the country you want to visit. They make everything so easy so that you can relax. They answer back very quickly and are knowledgeable with their information. I recommend them!
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Mar 8, 2024
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It was a lovely experience to deal with Travel Local. The trip planner, tickets for trains and flights, beautiful accommodation and guides who were friendly, considerate and knowledgeable: all provided seamlessly. Was an excelelnt service
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Perry M.
Toronto
Mar 8, 2024
 Verified review

Perfect holiday

Travel Local directed me to their top rated agents for Siem Reap destination and they did not disappoint. Siem Reaper agency was responsive and creative in putting together a six day package based on discussions back and forth
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4 days ago
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This custom built trip to Costa Rica was excellent. Within our budget and we feel we got great value. The private transfers were excellent and on time. Friendly drivers and guides.
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Robert B.
Danville
3 days ago
 Verified review

TravelLocal has always been top shelf in customizing itineraries

TravelLocal has been responsive, patient with requested itinerary changes, and aware of traveler interests. I will continue to use their travel assistance in future trips.
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3 days ago
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Exploring Patagonia

We appreciated the attention to detail and having a contact person available to answer questions. The choice of tours and lodging fit our interests and budget perfectly.
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Mar 11, 2024
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We have used travel local several times now and have always found their local agents really easy to deal with and extremely knowledgeable and helpful.
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13 days ago
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Colombia - Thank You TravelLocal

We had a great trip to Colombia organised through TravelLocal who booked our hotels, guides, drivers, internal flights etc.
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CC
Mar 13, 2024
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An excelent experience in Egypt

All the steps for preparing the tour was really good and professional. The itinerary design was excelent.
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13 days ago
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Fantastic Trip to Costa Rica

Every adventure in our trip was much more that we expected. Fantastic
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11 days ago
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We loved the Parisian! Vinales was our favorite village!
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Mar 3, 2024
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Everything was perfect - keep up the good work.
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Feb 21, 2024
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A Great Trip

Monique, who was filling in for Luis, did a great job setting up our trip and listening to what we wanted to do. When we did have an issue with a particular Casa, Yunior, in Cuba, was reachable and responsive. We did not end up agreeing on the suitability of the Casa in question so we did not get a refund for that night but we solved the problem ourselves by finding our own place (an extra $25 per night seemed reasonable to us). In fairness the Casa MiCuba picked was fine but the location was terrible: out of the way, dirty area with no restaurants nearby. It was great trip and the details, travel plans, tours etc arranged by the company were great. Not fancy but we felt we got to interact with the Cuban people. I love that Monique told us it would be fine to bring items to give away. We brought everything from toothbrushes to Tylenol to baseball caps. All much appreciated.
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