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Top positive review
May 21, 2023
Verified review
Re: TDT-JW230317Larry-WY-TM-0611
I would like to take this opportunity to thank Kelly for the Thailand, Cambodia, and Malaysia tour she developed for us for the period of 17 March to 17 April 2023. Now that I have returned home and had time to reflect on our experiences I can safely say you exceed my expectations in so many ways.
During the planning stage you collected the appropriate information, developed a plan, then responded to my feed back in a timely manner. Your degree of planning showed an excellent understanding of the local environment and its challenges. The end result was an efficient tour that provided a good balance of cultural immersive, fun and, time to recover just when needed. In addition you provided updates whenever changes like flight times occurred and local points of contact given should a concern arise. Your updates demonstrated you were looking ahead of our tour progress making certain there were no problems.
The local tour guides you selected were consistently excellent. They were very engaging, knowable, and energetic. They would discuss what was planned, and how it was to be done, and if there were any questions or changes we wished to make. Time after time when we went to a venue they knew the best way to get there, already had the tickets or forms to get right in and then provided an excellent experience. At the end of the event they had an air conditioned vehicle waiting for us with cool towels and ice water. In this hot climate this was very much appreciated. Not having to stand around waiting added to the overall enjoyment.
I can not say enough about your excellent logistics planning. We never felt rushed, when we got to a hotel we were always expected and they were ready for us. All seven of the flights we took were well planned. The guides would take us to the airport and check us in to be certain there was no problems. When we arrived at our destination there was always someone waiting for us and we were off without any delays. In the one instance where there was a question about having the necessary country visa for a flight. Not only were you quickly available but you produced an alternate plan that actually got us to our next destination a few hours sooner than originally planned.
How and where one travels is a highly personal decision. But through your interview you obtain the necessary information to provide us the appropriate type tour. The overall experience was excellent and something we will remember forever.
Your being recognized as one of the most trustworthy tour operators is well deserved.
Sincerely,
Larry Mallow and Fengxia Du
Good, but missed follow up by Amira during the stay
The guide who was like the Tourmanager was new in his job, but a very nice, helpful and polite young man. Van recommend him
It actually is an excellent way to experience Cuba. The staff were very helpful before, during and after our stay in Cuba and everything was organised well. No hiccups even when we got waves of crabs and Police blocking off the roads. The trip went so smoothly. I was pleasantly surprised and pleased. My wife loved it too. FYI, they also know the best people to change your money whilst in Cuba. I would always recommend this company when it comes to visiting Cuba.
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7 days ago
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TravelLocal Connects You with a Trustworthy In-Region Travel Agent
TravelLocal was able to connect me with a trustworthy in-region travel agent to ensure that I had the vacation I was looking for. This type of connection really allowed me to enjoy my trip with the confidence I was getting what I expected and working with professionals who were there to assist if I needed anything along the way. From planning to execution it was a great experience.
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11 days ago
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have it your way, not someone else’s.
It was so easy to plan a trip that was tailored just for us. The agent asked what we wanted and then suggested a sensational itinerary which we modified just a little and exceeded our expectations when we did the trip. So very happy with the whole process
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Apr 6, 2024
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Best holiday ever
Hamid, organised the most amazing trip through Morocco for us on a very short notice. He always responded quickly and tailored the trip to our desires. We truly got the authentic experience we had hoped for. His drivers Khalid and Yusuf were very knowledgeable, exceptionally kind and made us feel safe driving in the car, even in the Sarah sand storm and mountain snow storm. We can highly recommend Hamid and his team. We had one of the best holidays ever!
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Apr 5, 2024
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TravelLocal was amazing! We normally travel pretty low budget and backpack style but we wanted something more for our leg to the Galapagos and discovered TravelLocal. Well, they blew us away with an amazing trip to Ecuador, but we will definitely look to using them to book future trips! There is always that anxiety of finding and trusting something online but we did and we had nothing but a great experience doing so. We would 100% recommend TravelLocal to friends and family.
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Apr 4, 2024
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Exceptional trip planning to Costa Rica, and support while I was there!
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Apr 4, 2024
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Travelling East Coast of Canada by rail.
Almost everything thought of and the suggestions of places to visit was comprehensive and varied.
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Mar 28, 2024
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Always a great experience
We have used Travel Local four times now and really appreciate the ability to plan our trips with trusted English speaking in-country experts. Their advice and suggestions have always proved excellent and enhanced our experiences a great deal.
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Mar 27, 2024
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I loved that the Travel agent was very responsive and communicated promptly with me. He was also very accommodating to my preferences in tours and hotels. I also loved that the Travel Local administration were also happy to ease my mind by answering and questions and concerns I had.
TravelLocal has always been top shelf in customizing itineraries
TravelLocal has been responsive, patient with requested itinerary changes, and aware of traveler interests. I will continue to use their travel assistance in future trips.
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Mar 25, 2024
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Exploring Patagonia
We appreciated the attention to detail and having a contact person available to answer questions. The choice of tours and lodging fit our interests and budget perfectly.
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Mar 24, 2024
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This custom built trip to Costa Rica was excellent. Within our budget and we feel we got great value. The private transfers were excellent and on time. Friendly drivers and guides.
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Mar 21, 2024
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Booking through TravelLocal provided an experience so much more than any other holiday I have been on. Ghana has so much to offer, it really felt like we had multiple holidays all in one in just 9 days. Safari, beach, waterfalls, history and the people are so wonderful and welcoming.
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Mar 19, 2024
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Amazing 10 Day Ugandan Adventure
What an adventure we had on our 10 day Ugandan tour.
The organisation was impressively smooth and entirely tailored to our requirements. One of our party lives in Uganda so we had some idea of what we wanted to do. The local expert, Diane, took this outline and ran with it to put together a brilliant tour, making adjustments to enrich the trip, selecting fabulous places for us to stay and suggesting activities to add along the route. We were provided with pre trip information to help us to prepare & when I had a visa question Diane contacted immigration directly & got back to me on the same day.
Once we got to Uganda the whole trip was executed seamlessly from start to finish. Our guide, Martin, was an absolute treasure, so incredibly knowledgeable & very easy company. We bombarded him with questions on a broad range of subjects; wildlife, culture, history, politics, family, tradition, village life, schooling etc the list goes on. Having modestly professed to being ‘not bad’ at bird identification he proceeded to identify pretty much everything that we saw. He was completely unfazed by anything we threw at him and happy to accommodate our requests to make small changes along the way. He adapted our plans on the fly several times based on interests we expressed whilst chatting, for example to take a detour through the tea plantations. On an organised trek, or on a game drive you inevitable come across other tourists where the wildlife action is as the guides share this information, but apart from this I feel like we spent the majority of our time away from any crowds.
I’m a bit blown away to be honest. Chigo delivered a richly varied & seamlessly executed trip, adapting along the way to meet our every need. The trip exceeded my expectations and the memories will live with me for a long time. 5 star for sure.
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Mar 19, 2024
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Wonders of the World, Brazil
The personalized agenda through the travel key was the extra safety we felt, throughout the week. Our guide and driver were punctual, knowledgeable, and had our best interest in mind all week. Lavinia watched the weather to make sure our day went accordingly to maximize what we saw for two days straight.
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Mar 17, 2024
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We loved the Parisian! Vinales was our favorite village!
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Mar 17, 2024
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TravelLocal is a very easy to use website that connects you with an expert from the country you want to visit. They make everything so easy so that you can relax. They answer back very quickly and are knowledgeable with their information. I recommend them!
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Mar 15, 2024
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Fantastic Trip to Costa Rica
Every adventure in our trip was much more that we expected. Fantastic
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Mar 15, 2024
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Colombia - Thank You TravelLocal
We had a great trip to Colombia organised through TravelLocal who booked our hotels, guides, drivers, internal flights etc.
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