Certificate for crumpler.eu

No. XF9B0FB3AE2DD8DDACE61BE740FCAEBE2
 

Approved on
02/07/2013
Valid until
01/07/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for crumpler.eu



Excellent

4.76/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 108 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 462 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Crumpler did a good job :-))
5.00
Excellent

Quick delivery, good prices, items as described.
5.00
Excellent

Excellent bags
5.00
Excellent

Very good
5.00
Excellent

Good tracking on the delivery, reasonable time frame
5.00
Excellent

Great product and very quick delivery
5.00
Excellent

Very satisfied
5.00
Excellent

Yes
5.00
Excellent

Gut
4.33
Good

Excellent shopping experience from start to finish.
5.00
Excellent

Great products and a good buying experience. Delivered safely, on time and with good communication about when it was being delivered. Can't fault this company
5.00
Excellent

crumpler.eu replies: 15/12/2016
Thanks for your great review! It's much appreciated.

I simplement regret I couldn't know in advance what day I was going to be delivered
4.33
Good

crumpler.eu replies: 15/12/2016
Thanks for your valuable feedback. You help us to improve our service for our customers.

Took almost a week for the items to be shipped out and then the items got stuck somewhere in the delivery chain for a few more days. In the end everything was good though.
4.33
Good

crumpler.eu replies: 15/12/2016
We're really sorry about the delivery hick-ups. Thanks for your feedback on this - it's much appreciated and only this way we can improve our service.

Lovely bag delivered wuickly
5.00
Excellent

fast service and I am very satisfied.
5.00
Excellent

crumpler.eu replies: 22/11/2016
We're glad you're happy. Thanks for your review here on Trusted Shops!

Happy to purchase. Shipped really fast. Thanks
4.67
Excellent

crumpler.eu replies: 21/11/2016
Thanks a lot for the great feedback. Have fun with your purchase

Happy to purchase. Shipped really fast. Thanks
4.67
Excellent

crumpler.eu replies: 21/11/2016
Thanks a lot for the great feedback. Have fun with your purchase

The goods delivered were excellent as all Crumpler bags I have bought before. I was a little disappointed with the delivery. There was a mistake when the German DHL transferred the package to the Dutch counterpart as they made a mistake with my address. I realized this so I called DHL to schedule a delivery to the right address. Had I not caught it the goods would have been sent back.
4.33
Good

crumpler.eu replies: 09/11/2016
Thank you for your positive feedback about our bags. We're sorry about the little mess with the delivery however. Your feedback helps us to improve also in this aspect. Enjoy your bag

Perfect Thank you very much :D
5.00
Excellent

crumpler.eu replies: 09/11/2016
Thanks for your feedback - enjoy your bag!

Great product. Its a shame there are no local retailers to me in UK or would buy more from Crumpler.
4.67
Excellent

crumpler.eu replies: 09/11/2016
Thanks for your feedback on your order and the retailer situation in the UK. We're actually working on this aspect and hope to get you closer to our great products in the near future.

The product was delivered without problem and it was as I had expected.
5.00
Excellent

All well
5.00
Excellent

Excellent service. Fast international delivery.
Thank You
5.00
Excellent

Very good communication. Fast delivery.
5.00
Excellent

excellent
5.00
Excellent

fast delivery, great product
5.00
Excellent

Excellent. Love the quality of their product.
5.00
Excellent

I need to get info. about what day and time my purchase would arrive, so it doesn't suddenly happen.
3.00
Fair

Perfect.
5.00
Excellent

all good, im fully satisfied. thank you
5.00
Excellent

Very happy..great product.
5.00
Excellent

Hes, nut I prefer to buy in a shop
4.67
Excellent

Yes, satisfied nut I prefer buying in à shop
4.67
Excellent

Prompt delivery and quality. The 2 covers we bought for our iPad and iPad mini look great
5.00
Excellent

Fast delivery and I'm very happy with the product.
5.00
Excellent

Ordered Friday, delivered in UK Tuesday. Excellent helpful customer service and superb product. Highly recommended.
5.00
Excellent

Ordered on a Sunday evening delivered Friday morning, Germany to UK
5.00
Excellent

HAPPY AS ALWAYS :-)
5.00
Excellent

excellent
5.00
Excellent

Customer service were not very good. I emailed them and phoned them regarding a discount code that was not working. They told me to try what I had already written in the email that I'd tried. The product itself was poorly listed and even with dimensions, very misleading. The product itself is of excellent quality but the price - even at a sale price - was not reasonable for the size.
3.00
Fair

crumpler.eu customer reviews

crumpler.eu

crumpler.eu was certified by Trusted Shops on 02/07/2013.

Contact
Venloer Str. 301-303
50823 Köln
Germany
stefan.m@crumpler.de
crumpler.eu

Owner
nobrainer GmbH
Venloer Str. 301-303
50823 Köln
Germany
Trade register
Amtsgericht Köln HRB 54289
Authorized representative
Thomas Hiemann
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with crumpler.eu in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.