OK so this is an honest review of this company because my experience with them was normal & the rug I ordered was exactly as it looked on their site. When I found this rug on livingandcompany.com I was delighted as I had been searching for one like it for ages. I placed my order & I paid the extra fee for Paypal just in case as its always easier to get a refund via Paypal if your order has issues. You can also do a chargeback request to your bank if you pay by credit card too. Anyway, it was a little slow getting a dispatch confirmation email. I emailed them about the delivery & to be fair I got a reply saying dispatch is normally 9 days after order. Anyway, I got a link for DHL shortly after but it wasn't showing up details at first, I emailed them again & they sent me another link which did have the tracking information this time. All seemed ok but I wouldn't be convinced until I actually had received the correct order. So the rug arrived today & it is perfect, beautiful item & my experience with Livingandcompany.com was good I have to say. So just thought I would leave a review that's honest & maybe a little reassuring if anyone has just placed an order with them. It worked out for me.
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