CookinglifeReviews

: 2,260Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,798 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
8 months ago
I ordered 18 glasses and received 12
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 Verified review
8 months ago
Have not received my product more than 1 week from Netherlands to ireland not great.
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 Verified review
8 months ago
Two plates, out of 6, were broken on deivery. Need better packaging.
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 Verified review
8 months ago
I’ve ordered three glasses and two of them came broken. They supposed to be a gift for my father who has a collection of beer glasses and sadly received only one of them. This was a result of a poor rapping and no info about fragile content in the box to delivery.
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 Verified review
8 months ago
Our Tagine arrived broken
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 Verified review
8 months ago
Need to be more packing, the items have a long distance to come.
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 Verified review
8 months ago
I purchased a Smeg coffee grinder online from Cooking Life in the Netherlands. I have no complaint about the product or the efficient delivery BUT I find that as I am in the UK, an EU model has no guarantee over here - Smeg UK will not accept an EU model for registration and therefore I have no warranty on the product if it goes wrong. I was not told about this when I purchased it so that is why I am giving Cooking Life such a low rating.
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 Verified review
9 months ago
You send me this mail to rate my order but my order. But I don’t have my order yet.
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 Verified review
9 months ago
I ordered one cast iron
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 Verified review
9 months ago
The order was processed quickly and came quickly but they delivered the package to a pick up point far from my home in the center of Gothenburg. It was difficult to reach walking or by public transportation and I don't have a car. There was a pick up point just down my street only a 6 minute walk or directly on public transportation but the didn't choose that one.
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 Verified review
9 months ago
Ordered a le Creuset casserole to my address in England. They sent it to Austria. I contacted them as soon as the order confirmation came through and they said they will contact the delivery company and get back to me. No one got back to me. Now they said they don’t know where the package is but they can’t issue a refund!!!
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Answer by Cookinglife
9 months ago
Our deepest apologies for the inconvenience in shipping your order. We have been in contact with our logistics provider and there was in fact a wrong address on the order form. There is currently an investigation to the location of your package. As soon it is located, our customer service team will take up further contact. Again, we are sorry for the misunderstanding and thank you for your patience.
 Verified review
9 months ago
One of the glasses arrived broken. It is really disappointing. You would expect that if they sell glassware they will be able to deliver it without problems.
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 Verified review
9 months ago
I haven't received my order yet or any update on why it is delayed
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 Verified review
9 months ago
I should receive my parcel in 2-5 days and i still didn’t receive, after 8 days.
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 Verified review
9 months ago
Product arrived broken
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 Verified review
9 months ago
I still haven’t received the package
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 Verified review
9 months ago
I’m still waiting for my order to arrive…where is it?!
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Answer by Cookinglife
9 months ago
Our apologies for your delayed fulfillment. Our logistics provider shows your order is still being handled. I will get you in touch with our customer service team. Once again, we apologise for your inconvenience and thank you for your patience.
 Verified review
9 months ago
De seis copias compradas dos llegaron rotas. Por ahora no me han dado solución. Espero me manden dos nuevas y en buen estado.
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 Verified review
9 months ago
Very disappointed. Was a good price for Le Creuset Kettle and delivery was very prompt from EU. However, the kettle is damaged. Not going to go to the trouble of trying to send back. Enamel is chipped at the bottom as per photographs.
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Answer by Cookinglife
9 months ago
Dear Karen, We are deeply sorry that our fulfillment process did not serve up to our standards. We offer free returns and can replace your product, if you would like. Please contact our customer service team at https://cookinglife.eu/returns/
 Verified review
9 months ago
My whole order was broken
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