CookinglifeReviews

: 2,260Good

4.35

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certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,803 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
9 months ago
I received a message with a tracking number, but when I put it on the courier website, it gets thrown out.
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 Verified review
9 months ago
The wine rack is perfect for my needs. But there was far too much unnecessary packaging.
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 Verified review
9 months ago
2 items received damaged
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 Verified review
9 months ago
socket was for eu not for Ireland and so expensive staff left just in front the door courier never contact me and was raining so was everything wet
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 Verified review
9 months ago
I was so exsiting to come home and see my parcel , but I cant explain how sad I was when it not was working and even one star is to much for this dissapointment , would really appreciated if I will have back my money :(
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 Verified review
9 months ago
Return policy. I was looking to return part of my order and the return form online would not work and it was causing trouble to return the product.
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 Verified review
9 months ago
I have purchased my items on the 13.09. It is understanding that in case there is not everything available the delivery may take longer. It is 29.09. - more than 2 weeks later still no signs of my items...
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 Verified review
9 months ago
2 out of 6 glasses broken. More careful and substantial packaging required.
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Answer by Cookinglife
9 months ago
We are truly sorry to see that you are dealing with this unfortunate incident within our fulfillment process. This will be handled by our customer service team as soon as possible. Our deepest apologies for your inconvenience and thank you for your patience.
 Verified review
9 months ago
I ordered and paid for two expensive frying pans. Only one pan was delivered and despite repeated emails they have not admitted liability and have not sent the second frying pan to me. Dreadful aftersales service.
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 Verified review
10 months ago
Placed the order for cookware and website indicates 3-6 day delivery to Portugal. It is 8 days and no delivery yet. Secondly, the cookware set is available for 50€ less in Portugal.
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 Verified review
10 months ago
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 Verified review
10 months ago
I have had two different experiences with one order. The goods arrived damaged because they weren't securely packed so that we not very satisfactory. The handling on the complaint, on the other hand, was very good,.
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 Verified review
10 months ago
Sold an item they didn’t have and then refused to refund until 14 days had passed because the law says they can wait that long.
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 Verified review
10 months ago
Although the Kettle works, the paintwork on the base of the kettle was chipped off and down to the base metal .
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 Verified review
10 months ago
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 Verified review
10 months ago
All my glasses arrived smashed. There was no sticker or anything on the box to say fragile.
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 Verified review
10 months ago
Service from Cooking life was good, but choosing to work with Hermes delivery service in the UK is a poor choice. First order that was delivered contained smashed glasses, courier could get away quick enough after delivering it to my front door, I soon discovered why. Second delivery has been with local depot for three days and still not delivered. I can’t even speak to the depot as the sender has to this. Please change your UK courier to someone more reliable
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 Verified review
10 months ago
When package arrived, the content was in pieces. You could hear broken glass inside. I'll add the package was not marked as fragile. Contacting cookinglife support got me a message "You can put your text here" and no response afterwards. Their phone number is barred. You can try your luck, maybe you'd be luckier than me.
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 Verified review
10 months ago
Still haven't received order
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 Verified review
10 months ago
Box damaged. Was open Missing wooden spool for crepe.
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