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cookinglife.eu
Reviews:

515 reviews in the last 12 months3,248 total reviews  

3.98
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Latest first
Mar 30, 2024
 Verified review
Arrived in the UK less than a week after ordering and over Easter, which is excellent. Genuine article. Would definitely purchase from this retailer again.
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Answer by cookinglife.eu
Apr 2, 2024
Dear Karen Hewitt, Thank you for your lovely review! We are super happy to hear that you are happy with our service and your purchase. We hope you enjoy your new steak knives. We look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
Mar 30, 2024
 Verified review
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Answer by cookinglife.eu
Apr 2, 2024
Dear Fiona, Thank you for your lovely review! We are happy to hear that you are satisfied. We hope you enjoy your new kitchen items. If you have any questions in the future, we would love to hear from you! Kind regards, Team Cookinglife
Mar 30, 2024
 Verified review
Good quality steak knives from Laguiole at a competitive price and reasonable fee for delivery to Ireland
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Answer by cookinglife.eu
Apr 2, 2024
Dear Patricia, Thank you for your lovely review! We are glad you are satisfied with your Laguiole steak knives. Enjoy your purchase! Kind regards, Team Cookinglife
MH
Mar 30, 2024
 Verified review
Mooie ketels,de blauwe kleur vind ik helemaal geweldig
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Answer by cookinglife.eu
Apr 2, 2024
Beste Mandy, Bedankt voor je mooie review!  We zijn blij om te horen dat je zo tevreden bent over de blauwe ketels.  Veel kookplezier ermee gewenst :)   Met vriendelijke groet, Team Cookinglife
Mar 30, 2024
 Verified review

Excellent

We bought some more crockery after an order arrived with no breakages. We were not disappointed and received the crockery in good time to add to our set. We would purchase again. This is a great shop with many quality items. Customer Service is second to none.
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Answer by cookinglife.eu
Mar 30, 2024
Best Louisa, How incredibly nice to hear that you are so satisfied with our products and service! Glad your order arrived well and that you are enjoying your new crockery. We really appreciate your positive feedback and hope to see you in our shop again soon. Enjoy your new purchases! Kind regards, Team Cookinglife
Mar 29, 2024
 Verified review
Good sellers. I will buy again. Cookinglife Citrus Press Cast Iron
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Answer by cookinglife.eu
Mar 30, 2024
Dear Richard, Thank you for your lovely review! We are happy to hear that you are happy with your new purchase. Enjoy your Cookinglife Citrus juicer made of cast iron. Kind regards, Team Cookinglife
Mar 29, 2024
 Verified review
Nothing my fondue is just lovely I am delighted with it and would like to order more
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Answer by cookinglife.eu
Mar 30, 2024
Dear Jane, Thank you for your lovely review! Great to hear that you are so satisfied with your new fondue set. We hope we can provide you with fine kitchen items again in the future :) Kind regards, Team Cookinglife
Mar 28, 2024
 Verified review
Good value for a excellent set of coffee cups highly recommend buying from this company
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Answer by cookinglife.eu
Mar 29, 2024
Dear John, Thank you for your lovely review! We are glad you are satisfied with your coffee cups. Have fun with them! Kind regards, Team Cookinglife
Mar 28, 2024
 Verified review
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Mar 29, 2024
Beste Simon, Bedankt voor de 5-sterren review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 25, 2024
 Verified review

I did not receive my order and have no information

I did not receive my order more than week and don't have any tracking information. Moreover I wrote a ticket and also did not get the answer. What happening??
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Answer by cookinglife.eu
Mar 26, 2024
Dear Lidia, How annoying to hear that you have not yet received any information about your order. That is certainly not the intention and I understand your frustration. We would like to help you solve your problem and therefore we have sent you an email, we would like to see your response. Kind regards, Team Cookinglife.
Mar 25, 2024
 Verified review
Good product and prompt delivery
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Answer by cookinglife.eu
Mar 25, 2024
Dear Antony, Thank you for your positive feedback! We are happy to hear that you are happy with both the product and the prompt delivery. If you have any questions in the future or if there is anything we can help with, please don"t hesitate to contact us. We look forward to serving you again in the future!"
Mar 23, 2024
 Verified review
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Answer by cookinglife.eu
Mar 24, 2024
Beste Elisabeth, Bedankt voor je mooie review! We zijn ontzettend blij dat je tevreden bent met onze service. Mocht je in de toekomst nog vragen of opmerkingen hebben, dan horen we dat graag.
Mar 23, 2024
 Verified review
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Answer by cookinglife.eu
Mar 23, 2024
Dear Andrew, We see that you have given a rating of five stars, We really appreciate your feedback and are happy to hear that you are satisfied with our service! If you have any additional comments or questions, we would of course be happy to hear them. Kind regards, Team Cookinglife
Mar 22, 2024
 Verified review
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Answer by cookinglife.eu
Mar 23, 2024
Dear Natalia, Thank you for your lovely review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, of course we would love to hear from you.   We wish you a great day! With kind regards, Team Cookinglife
Mar 21, 2024
 Verified review
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Mar 23, 2024
Beste Ágnes, Bedankt voor je 5 sterren-review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 20, 2024
 Verified review

Excellent service

Came promptly and well packaged, although it did seem a very large parcel for such a small item.
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Answer by cookinglife.eu
Mar 21, 2024
Dear Adrian, Thank you for your nice review! We are pleased to hear that your order arrived quickly and safely. We always try to protect our products as best as possible during transport. That is why the packaging can sometimes be slightly larger than the product itself. We understand that this may seem strange, but we want to make sure that your order arrives to you in perfect condition. Have fun with your purchase! Yours sincerely, Team Cookinglife
Mar 20, 2024
 Verified review
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Answer by cookinglife.eu
Mar 20, 2024
Dear Nicholas, Thank you for your lovely review! We hope you are happy with your Frying Pan Set and that you enjoy using it. If you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife.
Mar 19, 2024
 Verified review
Love the items you sell. Your shop looks really great. My items arrived very quickly and were very well packed so I have not hesitated to order something again, confident that it will arrive in tact. Thank you for a great shopping experience.
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Answer by cookinglife.eu
Mar 20, 2024
Dear Louisa, How nice to read that you are so happy with the products and our shop! We do our best to get everything to you as quickly and safely as possible, so it"s nice to hear that we succeeded. Thank you for your lovely review! We hope you enjoy your new order just as much. Kind regards, Team Cookinglife.
Mar 19, 2024
 Verified review
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Answer by cookinglife.eu
Mar 20, 2024
Dear Hajnalka, Thank you for your lovely review! We hope you are very happy with your glasses and cooler. If you have any further questions, please feel free to let us know. Kind regards, Team Cookinglife.
Mar 19, 2024
 Verified review
Amazing product selection and fast shipping
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Answer by cookinglife.eu
Mar 19, 2024
Dear Elizabeth, Thank you for your lovely review! Great to hear that you are happy with the product selection and fast shipping. We hope you enjoy your purchases! If you have any questions in the future, we would love to hear from you. Kind regards, Team Cookinglife