CookinglifeReviews

: 2,258Good

4.36

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with Buyer Protection

certified since: 5/25/2020
updated on: 6/25/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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certified since: 5/25/2020
updated on: 6/25/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,808 verified reviews in the last 12 months

2,258 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
4 months ago
I am still waiting on my bags . It's a joke it said it was coming from Ireland when I ordered them it's obviously not
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Answer by Cookinglife
4 months ago
How unfortunate to hear you have yet to receive your order! Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
4 months ago
Still have not yet received my order. Will not use your company again, sorry. Eleanor Pelan
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 Verified review
4 months ago
My delivery was sent to the wrong place so there was a delay for it to get to me.
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 Verified review
4 months ago
The order was broken and missing an entire dinner set. Awful.
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Answer by Cookinglife
4 months ago
how unfortunate your order arrived with damage - please reach out to our customer service team right away so we can get this straightened out immediately.
 Verified review
4 months ago
I cannot rate a product that I still haven’t received.
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 Verified review
4 months ago
The handle on my cast iron pan arrived broken
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Answer by Cookinglife
4 months ago
How annoying to hear, we are happy to resolve this! Could you please email a picture of your order and pictures to info@cookinglife.nl? Team Cookinglife
 Verified review
4 months ago
You sent me wrong item. Not happy at all
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Answer by Cookinglife
4 months ago
Sorry to hear you received the wrong item! Luckily, this is an easy fix. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
4 months ago
I haven’t received my parcel yet!
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 Verified review
4 months ago
They sent me the wrong product
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Answer by Cookinglife
4 months ago
How unfortunate that you received the wrong product. Luckily, this is an easy fix and our customer service team is happy to help. Please reach them at info@cookinglife.eu and we will sort this out as soon as possible.
 Verified review
4 months ago
The pan had arrived broken
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Answer by Cookinglife
4 months ago
how unfortunate to read that your order arrived damaged. Luckily, there is an easy solution. Please reach out to our customer service team so we can get this straightened out right away.
 Verified review
4 months ago
Where's my parcel
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Answer by Cookinglife
4 months ago
We will be happy to help you, could you send us your order details to info@cookinglife.nl? Team Cookinglife
 Verified review
4 months ago
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 Verified review
5 months ago
Hi Lorraine, I am happy to report our missing parcel (PL0000469568) has been found. FastWay Couriers placed it in behind a back entrance to a neighbours house, not their main entrance, and they have been away. It was discovered for us by another neighbour who was minding a cat for them. Our Eircode shown on the parcel clearly indicates the exact location and Number of our house that FastWay's driver drove past!!!. I am happy with the Product and you should rightly be getting 5 Stars but I have to rate the inconvenience the last stage of delivery has called. David
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 Verified review
7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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 Verified review
1 year ago
The item ordered was "as described" and packed very well. The quality looks excellent and we have no problem with that at all.The choice of courier service however was questionable as it has taken 8 days from start to finish for a single package to travel from the Netherlands to France, a journey without borders thanks to EU rules but one that could've been achieved quicker on a bicycle. Eight days is not a long time in the grand scheme of things but when you're operating as an "e business" this poor courier service will seriously degrade the quality of services offered by this seller and make me think twice before using them again.
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 Verified review
8 months ago
This is the third time I have ordered crockery from this company, and it is really beautiful, and I think good value. I was kept informed about the delivery and each time this was done very speedily. My only criticism is that on two occasions some of the crockery arrived broken. I think there should have been more packing material to prevent this. However on both occasions the company dealt with this so efficiently, responding straight away and replacing damaged items. So while I think the packing should be better this would not put me off from ordering from them again, and, had it not been for this I would have awarded 5 stars.
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 Verified review
7 months ago
Very efficient, helpful, good communication, excellent quality products - but... There is no special packaging put in place, so that items that are retail packaged are simply bagged up and shipped as they are, and after five deliveries, two were damaged in transit, whereas if packaged up properly, they would have been fine. In both cases of damage, they replaced the items speedily, and without too many questions, albeit in the same fragile packaging, again!
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 Verified review
5 months ago
I like the speed of receiving my purchase. But it was a day late as the Irish courier said they couldn't delivery on 01/02/22 because my Eir Code was missing. When I received package yesterday my Eir Code was printed on the Fed X label and the Fastway label. So it wasn't missing. I took a day off work so somebody would be there to receive the item. As it didn't arrive on the day it should have I had to make other arrangements
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 Verified review
1 year ago
The knife i purchased was well priced for the quality of the blade. However the packaging was bellow average which could have led to it being damaged.. Arrived with just the box with the knife inside. No bubble wrapping, no protection for the blade. When i opened the box which was i found the knife without the tip protected and exposed.. The paper work inside of it was scrunched up like it had been inside a washing machine.
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 Verified review
1 year ago
Product ordered was dispatched promptly. Product was as expected. However, from carrier pickup to delivery at destination took longer than expected. I note that the destination country was not shown on the carrier's documentation. It was shown on the supplier's OK.
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