Englishman living in England
First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00.
Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to.
Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints.
Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review
7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
I ordered Le Creuset pots and pans. Good selection of products, smooth ordering process, fast shipping. I really value that Cookinglife has free shipping when you order total reaches a certain level. Originally I was going to make my 700€ Le Creuset order from Italian e-shop but they had nerve to charge additional 70€ from shipping! No thank you. Luckily I found Cookinglife. I'll return to this webshop.
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Verified review
3 months ago
Englishman living in England
First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00.
Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to.
Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints.
Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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Verified review
3 months ago
I was kept informed with notifications every step of the way, especially for a purchase going cross-border/internationally and was quite quick on its delivery. The product itself arrived in perfect condition. Altogether I am very pleased with my purchase.
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Answer by Cookinglife
3 months ago
We are happy to hear that you are satisfied with your purchase. Thanks for sharing your positive feedback. We hope you will shop with Cookinglife again very soon!
Verified review
3 months ago
There was a mix-up with part of my order, and another item arrived damaged, but Cookinglife fixed both problems straight away. As a result I’m very pleased with my purchases — the shipping to Ireland is very good value too
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Verified review
3 months ago
My order cam really fast and it was so beautiful I ordered some glasses and two kilner jars the jars were fantastic but unfortunately both the jars didnt make the journey and were smashed. They were wrapped really well so no fault to the company and the product would have been better than my expectations. possibly just be aware to request superior wrapping for transport
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Answer by Cookinglife
3 months ago
Thank you for sharing your experience! We are always happy to receive customer feedback as we are always working to improve our customer experience. How unfortunate to hear to your products arrived with damage. Our customer service team is happy to assist you in receiving a new order, you can reach them at info@cookinglife.eu.
Verified review
3 months ago
El tostador Smeg, llegó en el tiempo estimado y perfectamente embalado. Es precioso y cumple su función. No es un tostado perfecto, pero la estética en este caso es lo que impera.
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Verified review
3 months ago
I have used the website several times and delivery is always good and fast, and the products are good quality and come in good condition.
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Answer by Cookinglife
3 months ago
Thanks for your review! Happy to hear that you are satisfied with your experience at Cookinglife.
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