CookinglifeReviews

: 2,270Good

4.36

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certified since: 5/25/2020
updated on: 6/30/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/30/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,783 verified reviews in the last 12 months

2,270 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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(209)
 Verified review
7 months ago
Items not arrived
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 Verified review
7 months ago 
Deliver my order
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 Verified review
7 months ago
Ich warte seit dem 8.12 auf eine Bestellbestätigung per Email. Zuerst war es mir nicht möglich die Transaktion überhaupt abzuschließen, nach langen hin und her wurde das Problem auf der Homepage geklärt. Nun hab ich endlich bestellt, teilweise war die Ware zwischenzeitlich nicht mehr lieferbar, allerdings keine Bestätigung erhalten, die Gutscheine sind eingelöst und die Bestellung nicht auffindbar. Ein Kunden Konto gibt es nicht, warum auch, sowas ist völlig überbewertet, wenn man ein fachlich kompetentes Serviceteam im Haus hat….dann könnte ich nämlich selbst nachschauen und müsste mich nicht auf den Service verlassen, den hier ist man dann scheinbar verlassen und fühlt sich auch noch richtig dämlich. Am Freitag 10.12 haben sie dann meine Bestellung angeblich doch gefunden und mir zugesichert das ich die gewünschte Bestätigung via email bekomme. Tja heute ist Montag bekommen hab ich nichts, sie meinte so eine email dauert…ein Bild vom Mars zur Erde schicken dauert 11 min und 22 sec, Ihr schafft es in fünf Tagen keine Bestellbestätigung von Aachen nach Oberösterreich zu schicken. Ich bestelle sehr viel online, diese Erfahrung ist jedoch einzigartig und wird es auch sicherlich bleiben. Ich hoffe ich bekomme meine bezahlte Ware, idealerweise auch noch heil geliefert….sonst werden wir hier weitere Schritte einleiten! Jetzt haben sie mir eine email geschickt, die Ware wurde versendet. Allerdings mit Ware die ich nicht bestellt hab und 18 € weniger als mein bezahlter Bestellwert. Unfassbar das man so unglaublich Unfähigkeit und inkompetent ist. Bin gespannt wie es weitergeht, wenn das nichts wird werde ich Anzeige wegen Betrug stellen
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 Verified review
7 months ago
Delivery time not appropriate or acceptable. Week or more than promised. You ask me to rate the product what I haven t received yet...
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 Verified review
7 months ago
Very disappointed regarding solving issue. I still didn't receive items that I ordered before 15 days. I think that they are fraudster. I'll cancel my order and hope that I'll get money back.
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 Verified review
7 months ago
The order arrived in a huge box badly packaged, one of the jars was broken & I was surprised to find the others were ok as the packing was very loose
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 Verified review
7 months ago
The egg plate has extremely small dips for the eggs. I don’t know how I am going to fit them in for my party
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 Verified review
7 months ago
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 Verified review
7 months ago
Asked for an update on my order and don’t receive one
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 Verified review
7 months ago
I’ve not received my parcel. Hermes suggest I contact you!!! I’m angry. If the product was good I would have bought more. It’s is now too late for Christmas.
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 Verified review
7 months ago
Haven't received my order COO0470NL15541740701.
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 Verified review
7 months ago
10am Sat 11 December: Just received my 3 Dec order of 3 Le Creuset 2-Step bottle openers thrown loosely into a plastic bag. All 3 hard plastic containers are badly broken so it is now impossible for me to give these as Christmas presents, as I had planned. Appallingly careless packing - and service.
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 Verified review
7 months ago
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7 months ago
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 Verified review
7 months ago
We received the order today (after 10 days), but we are really disappointed. We just get a lot of pieces of cake stand (as you see on the picture). I hope that we get another one in shortest time, in one piece (before the christmas, because is a christmas gift). Regards, Boštjan
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 Verified review
7 months ago
I have not received my order, your "Track and Trace" page has no idea where it is, and now you ask me to give you a review?
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Answer by Cookinglife
7 months ago
How unfortunate to hear you are having problems with your track & trace code. Luckily our customer service team is available to start an investigation for you. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you!
 Verified review
7 months ago
My items arrived in open box, and one chopping board is broken , one coaster is different colour
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Answer by Cookinglife
7 months ago
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
7 months ago
My new Tagine arrived yesterday broken and cannot be used Very dissapointed Can send you photo if you disbelieve
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Answer by Cookinglife
7 months ago
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
7 months ago
I didn't accept the package because the glasses were broken. The broken glasses could be heard in the box. I didn't accept the box from the courier. I am disappointed, it was a gift for Christmas. I still want the glasses but whole this time. What to do in this case?
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Answer by Cookinglife
7 months ago
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
7 months ago
The crockery arrived broken, their returns site did not work, it is a total nightmare, once I did manage to get in contact they offered me a refund on the damaged items, what good is an incomplete set, absolutely appalling, definitely one to avoid.
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Answer by Cookinglife
7 months ago
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!