CookinglifeReviews

: 2,270Good

4.36

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 5/25/2020
updated on: 6/30/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/30/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,783 verified reviews in the last 12 months

2,270 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
Report review

Show all positive reviews

the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
Report review

Show all critical reviews

Reviews for Cookinglife

Filter 
 Sort by Relevance 
(37)
(209)
 Verified review
8 months ago
I still haven't received my Patisse Cupcake Storage Box. My order was 281168. So to be honest, giving one star is rather generous when I paid but didn't receive the item. Would you please confirm that it will soon be on its way. Thank you Eileen Beechinor
Report review
 Verified review
8 months ago
My experience is that my goods arrived smashed to pieces and I am horrified and angry about the way they were NOT packed fit fir transport All I want now is a refund you can certainly improve by getting packers that know their job and do it properly
Report review
 Verified review
1 year ago
The first attempt of purchase hasn’t work. The second one we’re waiting once there is 1 item out of stock (which is not during the purchasing process). And also nothing was said about it, which item, if we could change for other color or model and on.
Report review
 Verified review
1 year ago
When I received order 4 pieces were missing. When I received the missing 4 pieces one of the plates were chipped. So 3 plus weeks later and I still don’t have my full order as waiting for a replacement plate. Not very happy. Poorly packed and picked
Report review
 Verified review
7 months ago
The crockery arrived broken, their returns site did not work, it is a total nightmare, once I did manage to get in contact they offered me a refund on the damaged items, what good is an incomplete set, absolutely appalling, definitely one to avoid.
Report review
Answer by Cookinglife
7 months ago
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
7 months ago
Haven't received ordered. Those replying on the what's app messaging have been no help. No tracking info available since 20th Dec. It was suppose to be a Christmas present and when I ordered it said it would be here in time for Christmas.
Report review
Answer by Cookinglife
6 months ago
Our deepest apologies for your unfortunate experience! Please reach out to our customer service team at info@cookinglife.eu, we are happy to help!
 Verified review
9 months ago
Very disappointed. Was a good price for Le Creuset Kettle and delivery was very prompt from EU. However, the kettle is damaged. Not going to go to the trouble of trying to send back. Enamel is chipped at the bottom as per photographs.
Report review
Answer by Cookinglife
9 months ago
Dear Karen, We are deeply sorry that our fulfillment process did not serve up to our standards. We offer free returns and can replace your product, if you would like. Please contact our customer service team at https://cookinglife.eu/returns/
 Verified review
1 year ago
Good products, but super bad logistics, took one week to reach final destination. Was in the Netherlands in 4 days, when I tracked the package. Ordered at the same time a package from Spain, reached final destination in 22 hours.
Report review
 Verified review
8 months ago
I still have not received my package!!!!! order 376055 It has been well over a week -- I have emailed support and called the 2nd delivery company that it was sent to --- still no status! no delivery date! this is terrible
Report review
 Verified review
9 months ago
I was so exsiting to come home and see my parcel , but I cant explain how sad I was when it not was working and even one star is to much for this dissapointment , would really appreciated if I will have back my money :(
Report review
 Verified review
1 year ago
COMMANDE UN MARCATO ATLAS 150 WELLNESS GREEN ;RECU UN MARCATO ATLAS 150 GREEN ca n est pas un WELLNEES .JE DEMANDE A ETRE INDEMNISE VU VOS FAUSES VENTES. dabihaberroubache1gmail.com ordre:3836721 DATE27/07/2021 .CL5166
Report review
 Verified review
6 months ago
I will be returning this item. Very poor quality. Does not have a continuous smooth movement. Keeps jamming. and on close inspection some of the blades look slightly bent. Very difficult to operate. A horrible whisk!!!
Report review
Answer by Cookinglife
5 months ago
How unfortunate to hear that you are unsatisfied with your purchase. Please reach out to info@cookinglife.eu and we are happy to work towards a solution with you.
 Verified review
6 months ago 
I received a damaged products from cookinglife and I immediately took pictures of the damaged goods and send it to them but I have not received any communication nor acknowledgement from them. I am very disappointed.
Report review
Answer by Cookinglife
5 months ago
Sorry to hear your products arrived damaged! Please email our customer service team at info@cookinglife.eu and we will help you as soon as possible.
 Verified review
10 months ago
I ordered and paid for two expensive frying pans. Only one pan was delivered and despite repeated emails they have not admitted liability and have not sent the second frying pan to me. Dreadful aftersales service.
Report review
 Verified review
10 months ago
Have sent the wrong design. Looking on their website the design I ordered is not in stock, so they have sent a different one without consulting me. I am still waiting for them to reply to my complaint 4 days ago.
Report review
 Verified review
9 months ago
I have purchased my items on the 13.09. It is understanding that in case there is not everything available the delivery may take longer. It is 29.09. - more than 2 weeks later still no signs of my items...
Report review
 Verified review
6 months ago
Probably not your fault but my order has not progressed at all in fedex on 9 33 jan 18 so still in the Netherlands and so not on its way to me. All fed ex says is contact cookinglife, not good enough
Report review
Answer by Cookinglife
6 months ago
How unfortunate to hear that you are experiencing a delay in your order. Please contact our customer service team at info@cookinglife.eu and we will be able to help you right away!
 Verified review
7 months ago
Very disappointed regarding solving issue. I still didn't receive items that I ordered before 15 days. I think that they are fraudster. I'll cancel my order and hope that I'll get money back.
Report review
 Verified review
10 months ago
Placed the order for cookware and website indicates 3-6 day delivery to Portugal. It is 8 days and no delivery yet. Secondly, the cookware set is available for 50€ less in Portugal.
Report review
 Verified review
5 months ago
Misleading E-Mail. Telling the the item i want is back in stock, so i order it and afterwards i have to find out that it is NOT IN STOCK. No reaction to my E-Mail until now........
Report review