CookinglifeReviews

: 2,273Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 7/2/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 7/2/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,774 verified reviews in the last 12 months

2,273 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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(208)
 Verified review
7 months ago
Delivery time not appropriate or acceptable. Week or more than promised. You ask me to rate the product what I haven t received yet...
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 Verified review
1 year ago
Ordered 2 Belgian beer glasses which arrived totally smashed in the box, poorly wrapped. Informed company but not yet had a response.
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 Verified review
6 months ago
I have not received any response to any communications i have sent via email or whats app and i have still not received the package!
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Answer by Cookinglife
5 months ago
How unfortunate to hear that you have not yet received your package. Please reach out to our customer service team at info@cookinglife.eu and we will be happy to work towards a solution with you.
 Verified review
1 year ago
Despite several emails to report a broken item in my delivery I have still not heard anything in return. Very poor customer service.
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 Verified review
8 months ago
I have not had the item delivered as yet. I am to refuse to accept the item when it finally arrives as I wish to receive a refund
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 Verified review
10 months ago
Sold an item they didn’t have and then refused to refund until 14 days had passed because the law says they can wait that long.
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 Verified review
9 months ago
De seis copias compradas dos llegaron rotas. Por ahora no me han dado solución. Espero me manden dos nuevas y en buen estado.
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 Verified review
5 months ago
I wanted three round bottle's but maybe I ordered the wrong ones. I got one round blue bottle and two clear square bottles.
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 Verified review
7 months ago
First they sent me the incomplete order, the they sent me something else. I won't be buying anithing else from this company
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Answer by Cookinglife
7 months ago
Sorry to hear of your unfortunate experience. Please reach out to our customer service team at info@cookinglife.eu so we can quickly help you!
 Verified review
7 months ago
I have not received my order, your "Track and Trace" page has no idea where it is, and now you ask me to give you a review?
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Answer by Cookinglife
7 months ago
How unfortunate to hear you are having problems with your track & trace code. Luckily our customer service team is available to start an investigation for you. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you!
 Verified review
10 months ago
My first order, I ddnt receive confirmation email wth my order number I want to return the item but I have no order number
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 Verified review
1 year ago
Hello, the experience is very bad out of 12 glasses, 4 have arrived broken the packaging has to be much more robust regards
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 Verified review
6 months ago
Ordered. chef and Sommelier wine glass which was smashed to pieces on arrival. Contacted company and still await reply
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 Verified review
8 months ago
Bought a toaster 7 days ago and still waiting......so I'm afraid I can't rate the item but yes the customers service..
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 Verified review
5 months ago
I am still waiting on my bags . It's a joke it said it was coming from Ireland when I ordered them it's obviously not
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Answer by Cookinglife
5 months ago
How unfortunate to hear you have yet to receive your order! Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
6 months ago
Claiming to be Laguiole, and isn't. Very disappointed. Have sent back even though have not had response to my email.
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 Verified review
7 months ago
My new Tagine arrived yesterday broken and cannot be used Very dissapointed Can send you photo if you disbelieve
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Answer by Cookinglife
7 months ago
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!
 Verified review
7 months ago
The egg plate has extremely small dips for the eggs. I don’t know how I am going to fit them in for my party
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 Verified review
1 year ago
I haven't received my order yet so it is impossible to review. I'm not sure why you are asking me to review
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 Verified review
9 months ago
I received a message with a tracking number, but when I put it on the courier website, it gets thrown out.
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