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certified since: May 25, 2020
updated on: May 29, 2023
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
Jan 31, 2023
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Verified review
Jan 30, 2023
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Verified review
Jan 29, 2023
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Verified review
Jan 29, 2023
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Verified review
Jan 28, 2023
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Verified review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Verified review
Sep 21, 2022
Repeat customer! Fast and reliable. The customer service response is fast and they're very attentive. Thank you!
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Answer by Cookinglife
Sep 30, 2022
Thank you for the great feedback! We look forward to seeing you again.
Verified review
Jan 14, 2023
I was a little worried right after I placed my order for Le Creuset frying pans and Alessi flatware due to the bad reviews!
But I have received my order quickly. It contained everything I ordered it was well packaged and I have no complaints.
I am relieved to have found an online store with such a great selection of kitchenware at very competitive prices. I was also relieved that no extra taxes were to be paid on delivery from Belgium to Denmark. It will not be the last time I order from Cookinglife.
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Answer by Cookinglife
Jan 23, 2023
That is great to hear, thank you for leaving your kind feedback. We hope to see you again soon!
Verified review
Nov 18, 2022
I was very pleased to find the vacuum carafe with glass insert similar to the one I inherited from my mother. More colours were available. The shipping from the Netherlands was without any problem, no hidden extra charges, a good price! - I was able to follow the tracker and the item arrived safely within a week. Will use the service again.
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Answer by Cookinglife
Nov 21, 2022
That is great to hear, thank you for leaving your feedback!
Verified review
Jun 30, 2022
A very efficient service. Vey please with my purchase of the Eva Solo tea maker.
It was great to be kept up to date via tracking regarding delivery.
The zip on the insulating cover on the tea maker was slightly rippled, unlike the photo...but I'm hoping this will even out in time. Overall, a delightful package!
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Answer by Cookinglife
Jul 1, 2022
Thank you for your feedback! We hope you will enjoy your new tea maker.
Verified review
Oct 18, 2022
Last year I have asked the shop to notify when the item will be available again. As it is a Christmas decoration it appeared at the start of October. Quick purchase, quick delivery to the UK. Thank you very much for the great service!
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Answer by Cookinglife
Oct 20, 2022
Thank you for the great feedback! Hope to see you again soon.
Verified review
Sep 3, 2022
Fine products at good prices. Most important, however, is that I had to make a claim on a tagine broken during shipment - it was replaced asap without any hazzel ! That is true customer care and proves that this firm is serious !
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Answer by Cookinglife
Sep 7, 2022
Glad to hear everything worked out well! Hope to see you again soon.
Verified review
Dec 18, 2022
Placed my order on 11 December and received on 16 December.
Tracking kept up to date and very informative. Only one small negative could of come in a smaller box.
But excellent service from an excellent well priced shop.
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Answer by Cookinglife
Dec 20, 2022
Thank you for the feedback! We hope to see you again soon.
Verified review
Oct 29, 2022
Initial delivery arrived quickly but unfortunately the glasses were broken reported with photos
They apologised and have said they will send replacements if these arrive intact then they deserve four stars
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that your first order arrived broken.
Verified review
Nov 24, 2022
Excellent personal service when I phoned up to the Netherlands about my on line order. My problem solved quickly and professionally. Item arrived earlier than expected. However UK courier, Evri, left the item outside in the rain. No damage but packaging was wet. I suggest that you terminate your contract with Evri unless they can do better.
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Answer by Cookinglife
Dec 2, 2022
Thank you for leaving feedback!
Verified review
Nov 25, 2022
Very happy with three sets of x6 glasses transported to Ireland and in perfect condition. One of the orders was missing but rang the company in the Netherlands they answered quickly, no waiting on hold and they assured me the last part of my order was on its way. True to their word it arrived the next day. Recommended
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Answer by Cookinglife
Dec 2, 2022
Thank you very much for the kind feedback!
Verified review
Oct 24, 2022
They try hard to do it but if you send a package with glasses and fragile things in general you should be more careful because there is no mention of FRAGILE on the package as i asked them. The result was that i received 2 times broken items which they paid back of course but there is no need to experience that.
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Answer by Cookinglife
Nov 4, 2022
Very sorry to hear that you had a negative experience.
Verified review
Nov 25, 2022
Good price, kept me informed re dispatch/delivery but really wish you hadn't used Hermes/Evri - they just dumped box on my doorstep and didn't even ring the bell - I found it by chance - it could have been nicked in the time between them leaving it and sending me a message it had been "successfully delivered".
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Answer by Cookinglife
Dec 2, 2022
Thank you for the feedback!
Verified review
Jun 16, 2022
Great no problems, competively priced. Reasonably fast delivery. The item itself appears to be of good quality although I have not had time to use as yet. Cannot complain I have bought a few items from this Dutch ? company and have not had any issues with either. So recommend company and item.
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Answer by Cookinglife
Jun 30, 2022
Thank you for your great feedback! Hopefully, the product has lived up to your expectations in the meantime. We hope to see you again soon!
Verified review
Jul 25, 2022
Having received a broken Yankee Candle, I contacted Cooking Life and have been wonderfully helped via WhatsApp. It was fast and efficient and I have managed to solve my problem without further ado.
Amazing costumes help experience, nice prices and good quality products.
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Answer by Cookinglife
Aug 3, 2022
Thank you for the great feedback!