CookinglifeReviews

: 2,273Good

4.35

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certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,774 verified reviews in the last 12 months

2,273 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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 Verified review
10 months ago
I ordered and paid for two expensive frying pans. Only one pan was delivered and despite repeated emails they have not admitted liability and have not sent the second frying pan to me. Dreadful aftersales service.
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 Verified review
10 months ago
Have sent the wrong design. Looking on their website the design I ordered is not in stock, so they have sent a different one without consulting me. I am still waiting for them to reply to my complaint 4 days ago.
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 Verified review
10 months ago
I have purchased my items on the 13.09. It is understanding that in case there is not everything available the delivery may take longer. It is 29.09. - more than 2 weeks later still no signs of my items...
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 Verified review
6 months ago
Probably not your fault but my order has not progressed at all in fedex on 9 33 jan 18 so still in the Netherlands and so not on its way to me. All fed ex says is contact cookinglife, not good enough
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Answer by Cookinglife
6 months ago
How unfortunate to hear that you are experiencing a delay in your order. Please contact our customer service team at info@cookinglife.eu and we will be able to help you right away!
 Verified review
7 months ago
Very disappointed regarding solving issue. I still didn't receive items that I ordered before 15 days. I think that they are fraudster. I'll cancel my order and hope that I'll get money back.
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 Verified review
10 months ago
Placed the order for cookware and website indicates 3-6 day delivery to Portugal. It is 8 days and no delivery yet. Secondly, the cookware set is available for 50€ less in Portugal.
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 Verified review
5 months ago
Misleading E-Mail. Telling the the item i want is back in stock, so i order it and afterwards i have to find out that it is NOT IN STOCK. No reaction to my E-Mail until now........
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 Verified review
6 months ago
3 plates were broken, I’ve sent pictures but not received any response. I’ve purchased before and was extremely happy so disappointed with this order - will you replace them?
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Answer by Cookinglife
6 months ago
Sorry to hear you received your order damaged! Please reach out to our customer service team directly at info@cookinglife.eu - we are looking forward to helping you
 Verified review
5 months ago
Neither PayPal nor payment via visa card would work. Tried bank transfer then, but just got the money refunded without explanation. Contacted customer support, but no reply.
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Answer by Cookinglife
5 months ago
Sorry to hear that you are experiencing problems with payment. Our customer service team is ready to help. Please email us at info@cookinglife.eu so we can help you in the most efficient way possible.
 Verified review
6 months ago
Goods not received 2 weeks after dispatch, no update on tracking app. Seemed promising at the start with emails implying efficient processing and dispatch but never arrived.
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Answer by Cookinglife
6 months ago
Sorry to hear there is a delay in your delivery. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible!
 Verified review
7 months ago
I ordered créme brulée forms in what I thought 13,5cmø but when I received the package the forms were in 8cmø and one of the forms was broken. I’m very disappointed.
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 Verified review
5 months ago 
i have received no information other than to say order is being processed. No notificat5ion that it has even been dispatched. As a result I have no idea where it is.
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 Verified review
5 months ago
Arrived with every bowl smashed sadly. I’m waiting to hear back and hope for a replacement set of bowls…they look nice so if they re not broken I shall be pleased
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Answer by Cookinglife
5 months ago
Sorry to hear that your order arrived damaged. Our logistics team strives for excellence every time but unfortunately, mistakes do happen. Please reach out to our customer service team so we can straighten this out right away.
 Verified review
9 months ago
One of the glasses arrived broken. It is really disappointing. You would expect that if they sell glassware they will be able to deliver it without problems.
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 Verified review
5 months ago
I ordered 16 beer glasses. Due to poor wrapping and labelling of the shipment, 6 of the glasses arrived smashed. I expect to have these replaced or refunded.
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Answer by Cookinglife
5 months ago
How unfortunate to read your order was delivered damaged. Luckily, there is an easy solution. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away
 Verified review
5 months ago
Description and pictures very misleading. Couldn't even send my order back because the postage would have cost more than the item. Very disappointing indeed.
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Answer by Cookinglife
5 months ago
Sorry to hear you are unsatisfied with your order. Please reach out to our customer service team at info@cookinglife.eu and we can help you as soon as possible.
 Verified review
6 months ago
I purchased this product from your company solely because of the marketed shipping date and over a week after the expected delivery, it still hasn’t arrived.
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 Verified review
7 months ago
I’ve not received my parcel. Hermes suggest I contact you!!! I’m angry. If the product was good I would have bought more. It’s is now too late for Christmas.
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 Verified review
10 months ago
Item has not arrived. Tracking details provide no news since 30/8 (today is 3/9) Where is my kettle??? Order number [253488] Your order with Cookinglife.eu
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 Verified review
8 months ago
I have made an order on mid November and until now i haven´t received it nor any confirmation that the item has been dispatched . My order number is 288860
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