CookinglifeReviews

: 2,258Good

4.36

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 5/25/2020
updated on: 6/25/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/25/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,808 verified reviews in the last 12 months

2,258 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
Report review

Show all positive reviews

the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
Report review

Show all critical reviews

Reviews for Cookinglife

Filter 
 Sort by Relevance 
(1387)
(137)
(33)
 Verified review
9 months ago
socket was for eu not for Ireland and so expensive staff left just in front the door courier never contact me and was raining so was everything wet
Report review
 Verified review
7 months ago
Said on website I would have it in 3/4 days. So I then ordered it thinking I would have it for Christmas. Well over a week now and still no sign .
Report review
 Verified review
9 months ago
Return policy. I was looking to return part of my order and the return form online would not work and it was causing trouble to return the product.
Report review
 Verified review
5 months ago
I wanted three round bottle's but maybe I ordered the wrong ones. I got one round blue bottle and two clear square bottles.
Report review
 Verified review
9 months ago
I received a message with a tracking number, but when I put it on the courier website, it gets thrown out.
Report review
 Verified review
10 months ago
Package received with damaged / broken goods which were needed for a special dinner this weekend
Report review
 Verified review
9 months ago
2 out of 6 glasses broken. More careful and substantial packaging required.
Report review
Answer by Cookinglife
9 months ago
We are truly sorry to see that you are dealing with this unfortunate incident within our fulfillment process. This will be handled by our customer service team as soon as possible. Our deepest apologies for your inconvenience and thank you for your patience.
 Verified review
8 months ago
Two plates, out of 6, were broken on deivery. Need better packaging.
Report review
 Verified review
7 months ago
My order hasn't arrived yet, its taken a long time so a poor rating
Report review
 Verified review
7 months ago
Glass measuring jug was broken and delay in delivery.
Report review
 Verified review
8 months ago
Order was cancelled without explanation in English
Report review
Answer by Cookinglife
7 months ago
We are sorry to hear about your negative experience! Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as soon as possible!
 Verified review
10 months ago
Opened box and one was cracked with a hole in it
Report review
 Verified review
1 year ago 
lid does not fit very well
Report review
 Verified review
8 months ago
I ordered one cast iron
Report review
 Verified review
5 months ago 
by C B.
Report review
 Verified review
7 months ago
Report review
 Verified review
10 months ago
Report review