Englishman living in England
First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00.
Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to.
Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints.
Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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1 year ago
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1 year ago
Great communication, well packed and speedy delivery.
Quick delivery with tracking, well packed, excellent price for my Le Crueset casserole, much cheaper than UK and free delivery.
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1 year ago
Quick service, good products, discounts, very satisffied
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1 year ago
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1 year ago
Perfect price, shipping and the product of course.
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1 year ago
Great glasses and very fast postage, very strong glass
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1 year ago
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1 year ago
Easy to order and items arrived in the promised time.
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1 year ago
top quality packaging.
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1 year ago
Great on time service
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1 year ago
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1 year ago
Glasses arrived quickly
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1 year ago
The first attempt of purchase hasn’t work. The second one we’re waiting once there is 1 item out of stock (which is not during the purchasing process). And also nothing was said about it, which item, if we could change for other color or model and on.
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1 year ago
Have yet to receive my order. Have contacted support at CookingLife and the courier and was not satisfied with responses or response timeframe from either.
CookingLife responded initially but have not responded to further queries.
The use of Fedex/Fastway needs immediate review. My package seems to have had to clear customs twice as it is being shipped through the UK I believe. I'm in Ireland. No extra customs and clearance should be needed if an EU only route is used by the courier. This does not seem to be the case!
I cannot recommend anyone buy from here especially if they are in Ireland. It should not be the case that a customer who placed quite a substantial order does not know what is happening with their delivery 12 working days after it was shipped. Furthermore an Irish customer should not have to receive this awful experience due to poor choice of courier by Cooking life.
Serious review of processes post Brexit needed here by CookingLife if they want to retain Irish customers.
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1 year ago
GLASSES DELIVERED. ALL 6 INTACT. LESS THAN ONE WEEK FROM ORDERING TO MY DOOR. BRILLIANT SERVICE
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1 year ago
Great price fast delivery quality product A++++++
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1 year ago
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1 year ago
Very efficient service. My goods were delivered in the time frame stated, hope this continues
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