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cookinglife.eu
Reviews:

472 reviews in the last 12 months3,181 total reviews  

3.83
Good

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Dec 21, 2023
 Verified review
Quick drlivery
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Answer by cookinglife.eu
Dec 22, 2023
Dear Siobhan, Thanks for your lovely review! We"re glad to hear that your SMEG Mini Water Kettle arrived in a jiffy. Enjoy brewing up your favourite hot drinks with it! If you have any other questions or need further assistance in the kitchen, don"t hesitate to drop us a line. Kind regards, Team Cookinglife
Dec 15, 2023
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Uitstekend!
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Answer by cookinglife.eu
Dec 16, 2023
Beste klant, Bedankt voor jouw positieve beoordeling! Wat fijn om te horen dat je een fijne ervaring hebt gehad met onze service. Geniet van de betoverende sfeer met de Alessi Kerststal en zijn bijbehorende figuren. Moge deze toevoeging aan je kerstviering een bron van vreugde en betekenis zijn tijdens deze feestelijke dagen. Met vriendelijke groet, Team Cookinglife
Dec 26, 2023
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Answer by cookinglife.eu
Dec 29, 2023
Dear Patrick, Thank you for the 4-star review. We"re glad to see that you"re satisfied with your experience at Cookinglife. If you have any comments or suggestions on how we could have made your experience a 5-star one, we would love to hear from you! Enjoy your Jay Hill Steak Knives Laguiole! Kind regards, Team Cookinglife
Dec 19, 2023
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Answer by cookinglife.eu
Dec 23, 2023
Dear Fabiana, Thanks for your 5-star rating! We"re thrilled to see that you"re happy with our service. Enjoy your Cookinglife Beer Glasses Basic 500 ml - 6 pieces. If there"s anything else we can help you with, feel free to ask. With kind regards, Team Cookinglife
Dec 18, 2023
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Answer by cookinglife.eu
Dec 22, 2023
Beste De Moor Totaal, Dank je wel voor de geweldige 5 sterren review. We zijn blij dat je zo tevreden bent en hopen dat we je in de toekomst opnieuw van dienst kunnen zijn. Fijne feestdagen toegewenst! 🎅️ Met vriendelijke groet, Team Cookinglife
Dec 3, 2023
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Answer by cookinglife.eu
Dec 5, 2023
Dear Yassen, Thanks for your 5-star rating!  We"re glad you"re happy with your experience. Enjoy your BK Karaf With 4 Picardie Glasses! If you have any further questions,  don"t hesitate to reach out.  Best wishes,  Team Cookinglife
Nov 30, 2023
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Answer by cookinglife.eu
Nov 30, 2023
Dear Paolo,  Thank you for your 5-star rating!  Enjoy your Ballarini Palermo frying pan.  Let us know if you need anything else. With kind regards, Team Cookinglife
Nov 29, 2023
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Answer by cookinglife.eu
Nov 29, 2023
Beste Tanja Korpelainen, Geweldig om te horen dat je zo blij bent met de Maxwell & Williams schaaltje, serveerschaal, kom & ontbijtbord!  We zijn blij dat ze aan je verwachtingen voldoen. Bedankt voor het delen van je positieve ervaring.  Geniet van je aankopen! Met vriendelijke groet, Team Cookinglife
Apr 28, 2023
 Verified review

Broken and replaced

Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Jul 1, 2023
 Verified review

First Class Service

I was very impressed at how quickly I received the order from Netherlands as I am in Scotland, I have waited longer for UK deliveries. They kept me well up to date on the order and delivery process. The bowls were well packed and the price was excellent. Including delivery I could not get them cheaper in the UK, in fact they were mostly out of stock in UK. I would recommend this company and I certainly will use them again.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your positive review! Great to hear that you are satisfied with the delivery and the quality of the products. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Aug 11, 2023
 Verified review
They sent it quickly and the goods arrived in good shape. Good communication with updates. The only thing that is missed clearly that the ordered goods arrived in individual pack per set per person, not as a one set. This should be better communicated. Luckily for myself it's not an issue.
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Answer by cookinglife.eu
Aug 23, 2023
Good afternoon, Thank you for your positive review! Great to hear that you are having a positive experience with Cookinglife. We hope you enjoy your order :)
Oct 19, 2023
 Verified review
I ordered 6 Erdinger Beer glasses with Cooking Life , I was a little worried, that the glasses would arrive damaged,…. I need not have worried, the glasses were well packaged, and well marked Fragile … I am very happy with my purchase, and look forward to more deliveries from Cooking Life
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Answer by cookinglife.eu
Oct 28, 2023
Dear Donald, Thank you for your positive review. We are pleased to hear that you are satisfied with the packaging of your order. Our employees in the warehouse pack the packages every day with the greatest care, so it is good to hear that you received them in good order. We hope you can now enjoy your beer even more with these beautiful Erdinger glasses! See you soon in our shop! We have many more beautiful things in store for you. Kind regards, Team Cookinglife
JC
José C.
V. N. GAIA
May 27, 2023
 Verified review
Have good prices and promotions, and are easy and quick to reply to any situation. Very thrusting company. I will keep buying.
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Oct 13, 2023
 Verified review
I love their product line I love the speed of delivery and love the range of products to choose from...
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Answer by cookinglife.eu
Oct 28, 2023
Dear Sean, Thank you for your positive review! We are delighted to hear that you are happy with the quick delivery and our products. Have fun with your purchase :) We hope you come back to check out our collection again soon! Kind regards, Team Cookinglife
Jun 27, 2023
 Verified review

Really Good Supplier

I am very pleased with what I received, they recently updated their system, our first order was slightly delayed, but the second order was very prompt and communication much better. Sadly the second box was damaged and we had a chipped plate, and a broken plate but overall the service and back up was great. I will order again.
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Answer by cookinglife.eu
Jul 7, 2023
Dear customer, Thank you for your review. We're sorry to hear that your parcel was delivered damaged, but it's good to hear that it was well resolved. We hope you enjoy your order! Kind regards, Team Cookinglife
Nov 22, 2023
 Verified review

Positive experience on every occasion

I have used Cookinglife multiple times, positive experience on every occasion. Great communication, fast dispatch and delivery, to the UK, great packaging also. Very competitive priced products, exceptional value shipping. Would certainly use this company in the future.
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Answer by cookinglife.eu
Nov 23, 2023
Dear Paul, We are delighted with your kind words! It is always nice to know that our customers are satisfied with our service, We are especially happy to hear that you appreciate our competitive prices and fast delivery. We do our best to get your cooking supplies to you as soon as possible! Kind regards, Team Cookinglife
Nov 19, 2023
 Verified review
Very hapoy about the order that went through very fast. On the delivery day I was home all day but they didn’t find our address….?? So I chose another delivery point and picked it up there. Beautiful Belgian Fritel waffle maker!
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Answer by cookinglife.eu
Nov 20, 2023
Dear Nadet, Thank you for your positive review! How nice to hear that you are happy with the quick processing of your order and the beautiful Belgian Fritel waffle iron! Our sincere apologies for the inconvenience around the delivery. We are sorry that the delivery address was not found, but we are glad you were able to pick up the package at the other pick-up point. We hope you will bake delicious waffles and enjoy them to the full! If you have any further questions or if we can help with anything, please feel free to let us know. Kind regards, Team Cookinglife
Sep 21, 2023
 Verified review
Good item well described, well priced.well packaged and Delivered. Could have communicated that item had been delayed instead I had to ask. When I did ask I got a bit response which had no bearing on the query.
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Answer by cookinglife.eu
Sep 22, 2023
Dear Barbara, Thank you for your review. We apologize for the poor communication. We do our best to respond on all platforms as soon as possible, however, due to busyness, we are not always able to provide our customers with a response within the desired timeframe. We work hard as a team to respond to customers as quickly as possible. We hope you enjoy your purchase! Kind regards, Team Cookinglife
Apr 29, 2023
 Verified review
Bought 4 glasses, came from Holland quicker than a uk store (4days sun-weds), postage was a fiver. And packing was stupendous, there was no way those puppies were getting damaged in transit.
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Feb 28, 2024
 Verified review
Fast delivery. Great products. The only thing I would say is to put fragile sign on it as it was delivered by post and they normally don’t mind the parcels unless they are marked fragile
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Answer by cookinglife.eu
Feb 28, 2024
Good afternoon Kate, Thank you for your review! It"s nice to hear that you are happy with the fast delivery and our products. Your feedback about marking packages as fragile is certainly helpful. We include this in our improvement points to make our service even better. Have fun with your purchases!