CookinglifeReviews

: 2,273Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 7/3/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,774 verified reviews in the last 12 months

2,273 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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 Verified review
6 months ago
I purchased this product from your company solely because of the marketed shipping date and over a week after the expected delivery, it still hasn’t arrived.
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 Verified review
7 months ago
I’ve not received my parcel. Hermes suggest I contact you!!! I’m angry. If the product was good I would have bought more. It’s is now too late for Christmas.
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 Verified review
10 months ago
Item has not arrived. Tracking details provide no news since 30/8 (today is 3/9) Where is my kettle??? Order number [253488] Your order with Cookinglife.eu
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 Verified review
8 months ago
Get in contact with me and let me know when and if I will be receiving my order , I have contacted my credit card company to advise them of possible fraud
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 Verified review
10 months ago
Absolutely awful company to deal with. Avoid at all costs. Especially if you are a small business in Ireland. Customer service are so rude and unhelpful.
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 Verified review
7 months ago
I’ve ordered something from your web site and supposed to come on Tuesday but no sign of package. I got mail to give a review without purchased item ???
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 Verified review
8 months ago
I have not received my order which according to previous emails was 294965 tracking order C00047ONL20244292101 Fedex tracking says they have no record
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Answer by Cookinglife
7 months ago
Sorry to hear you are experiencing delays in fulfilling your order. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as quickly as possible!
 Verified review
7 months ago
The order arrived in a huge box badly packaged, one of the jars was broken & I was surprised to find the others were ok as the packing was very loose
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 Verified review
11 months ago
I ordered a shipment to ireland 9 days ago, still haven't received it. no one replies to my emails. I do not recommend. I will not buy again
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Answer by Cookinglife
11 months ago
I am so sorry to hear that and will ask the customer service team to get in contact with you right away. Thank you for your patience.
 Verified review
6 months ago
I haven't received my parcel yet. Sending so many emails but not a single reply. Even on WhatsApp chats i haven't got any response from them.
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Answer by Cookinglife
6 months ago
Our apologies for the delay in your response. Our customer service team is experiencing an unprecedented amount of inquiries. We are happy to help!
 Verified review
5 months ago
Customer Service response is quick but so unhelpful. Asking me to take a picture of the inside of a barrel that is 1 - 2 cm in diameter.
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 Verified review
6 months ago
I have had 2 tajines from you. Both have arrived broken. I have mailed to ask for a refund but ive only received a request for a review.
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 Verified review
7 months ago
Received a Christmas present broken in pieces thanks to poor packaging. Customer service doesn't respond. Appalling company to deal with.
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 Verified review
7 months ago
Delivery time not appropriate or acceptable. Week or more than promised. You ask me to rate the product what I haven t received yet...
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 Verified review
1 year ago
Ordered 2 Belgian beer glasses which arrived totally smashed in the box, poorly wrapped. Informed company but not yet had a response.
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 Verified review
6 months ago
I have not received any response to any communications i have sent via email or whats app and i have still not received the package!
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Answer by Cookinglife
5 months ago
How unfortunate to hear that you have not yet received your package. Please reach out to our customer service team at info@cookinglife.eu and we will be happy to work towards a solution with you.
 Verified review
1 year ago
Despite several emails to report a broken item in my delivery I have still not heard anything in return. Very poor customer service.
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 Verified review
8 months ago
I have not had the item delivered as yet. I am to refuse to accept the item when it finally arrives as I wish to receive a refund
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 Verified review
10 months ago
Sold an item they didn’t have and then refused to refund until 14 days had passed because the law says they can wait that long.
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 Verified review
9 months ago
De seis copias compradas dos llegaron rotas. Por ahora no me han dado solución. Espero me manden dos nuevas y en buen estado.
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