CookinglifeReviews

: 2,260Good

4.35

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with Buyer Protection

certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,798 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
7 months ago
I have made an order on mid November and until now i haven´t received it nor any confirmation that the item has been dispatched . My order number is 288860
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 Verified review
8 months ago
Get in contact with me and let me know when and if I will be receiving my order , I have contacted my credit card company to advise them of possible fraud
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 Verified review
10 months ago
Absolutely awful company to deal with. Avoid at all costs. Especially if you are a small business in Ireland. Customer service are so rude and unhelpful.
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 Verified review
7 months ago
I’ve ordered something from your web site and supposed to come on Tuesday but no sign of package. I got mail to give a review without purchased item ???
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 Verified review
9 months ago
socket was for eu not for Ireland and so expensive staff left just in front the door courier never contact me and was raining so was everything wet
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 Verified review
7 months ago
I have not received my order which according to previous emails was 294965 tracking order C00047ONL20244292101 Fedex tracking says they have no record
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Answer by Cookinglife
7 months ago
Sorry to hear you are experiencing delays in fulfilling your order. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as quickly as possible!
 Verified review
7 months ago
The order arrived in a huge box badly packaged, one of the jars was broken & I was surprised to find the others were ok as the packing was very loose
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 Verified review
7 months ago
Said on website I would have it in 3/4 days. So I then ordered it thinking I would have it for Christmas. Well over a week now and still no sign .
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 Verified review
9 months ago
Return policy. I was looking to return part of my order and the return form online would not work and it was causing trouble to return the product.
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 Verified review
11 months ago
I ordered a shipment to ireland 9 days ago, still haven't received it. no one replies to my emails. I do not recommend. I will not buy again
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Answer by Cookinglife
11 months ago
I am so sorry to hear that and will ask the customer service team to get in contact with you right away. Thank you for your patience.
 Verified review
6 months ago
I haven't received my parcel yet. Sending so many emails but not a single reply. Even on WhatsApp chats i haven't got any response from them.
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Answer by Cookinglife
6 months ago
Our apologies for the delay in your response. Our customer service team is experiencing an unprecedented amount of inquiries. We are happy to help!
 Verified review
5 months ago
Customer Service response is quick but so unhelpful. Asking me to take a picture of the inside of a barrel that is 1 - 2 cm in diameter.
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 Verified review
5 months ago
I have had 2 tajines from you. Both have arrived broken. I have mailed to ask for a refund but ive only received a request for a review.
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 Verified review
7 months ago
Received a Christmas present broken in pieces thanks to poor packaging. Customer service doesn't respond. Appalling company to deal with.
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 Verified review
7 months ago
Delivery time not appropriate or acceptable. Week or more than promised. You ask me to rate the product what I haven t received yet...
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 Verified review
11 months ago
Ordered 2 Belgian beer glasses which arrived totally smashed in the box, poorly wrapped. Informed company but not yet had a response.
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 Verified review
6 months ago
I have not received any response to any communications i have sent via email or whats app and i have still not received the package!
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Answer by Cookinglife
5 months ago
How unfortunate to hear that you have not yet received your package. Please reach out to our customer service team at info@cookinglife.eu and we will be happy to work towards a solution with you.
 Verified review
1 year ago
Despite several emails to report a broken item in my delivery I have still not heard anything in return. Very poor customer service.
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 Verified review
8 months ago
I have not had the item delivered as yet. I am to refuse to accept the item when it finally arrives as I wish to receive a refund
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 Verified review
10 months ago
Sold an item they didn’t have and then refused to refund until 14 days had passed because the law says they can wait that long.
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