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certified since: May 25, 2020
updated on: Feb 8, 2023
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Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
May 20, 2022
The buying process was very smooth and easy. The delivery (cross border) was a bit delayed from the expected time, but it was due to the delivery courier. When contacting Cookinglife customer service the issue was immediately taken into action. The package and the item itself were / are in perfect shape.
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the most relevant critical review
Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife
Verified review
Dec 24, 2022
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Verified review
Dec 23, 2022
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Verified review
Dec 22, 2022
Arrived very quickly under a week.
Well satisfied with products.
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Answer by Cookinglife
Jan 5, 2023
That's great, thank you for the feedback!
Verified review
Dec 22, 2022
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Verified review
Dec 21, 2022
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Verified review
Dec 21, 2022
Easy to order and prompt delivery
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Answer by Cookinglife
Jan 5, 2023
Thank you for the feedback!
Verified review
Dec 21, 2022
Really prompt service. I was also kept informed at every stage of the product's journey. Glasses purchased were also exactly what I was expecting.
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Answer by Cookinglife
Jan 5, 2023
Thank you for the feedback!
Verified review
Dec 21, 2022
Haven’t got the goods
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Answer by Cookinglife
Jan 5, 2023
Very sorry to hear it. If you have not already, please do not hesitate to reach out to us at info@cookinglife.eu to help resolve the matter.
Verified review
Dec 20, 2022
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Verified review
Dec 20, 2022
Ordered a x mas gift, payed for it and received an e mail 2 days later that it was not in stock. As this was for my mother I'm a very disappointed and this is my second disappointment with this company in under a month.
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Answer by Cookinglife
Jan 5, 2023
We are very sorry to hear about your negative experience.
Verified review
Dec 19, 2022
Great difficulty in trying to find out the status of an order. Only automated replies. I have not received my order or part of it and I have yet to be contacted via any form.
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Answer by Cookinglife
Dec 20, 2022
Very sorry to hear that. Please do not hesitate to reach out to our customer service by phone to receive immediate assistance.
Verified review
Dec 19, 2022
No package received. Apparently some of the order was sent but no proof of this nor refund for missing item.
Have tried emailing but keep getting back a generic email
Would really like a full refund as very disappointing service
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Answer by Cookinglife
Dec 20, 2022
Very sorry to hear that. Please reach out to our customer service by phone to receive immediate assistance.
Verified review
Dec 19, 2022
Ordering and delivery were fine. No complaint at all. However the parcel arrived rattling with broken glass so had to refuse the parcel and there was another item in the parcel which was to be a Christmas present so I have to go shopping for something to replace that as well.
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Answer by Cookinglife
Dec 20, 2022
Very sorry to hear that. Hopefully, by now, everything has sorted itself out. If not, please do not hesitate to reach out to our customer service with your order number.
Verified review
Dec 19, 2022
Unkompliziert,schnell
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Answer by Cookinglife
Dec 20, 2022
Danke!
Verified review
Dec 19, 2022
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Verified review
Dec 18, 2022
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Verified review
Dec 18, 2022
Thank you for sending the Fondue set, which is what I was looking for. However I also ordered a potato peeler, but you sent a tomato peeler. I am afraid this will not be of much use to me. If you do have a Potatoe peeler please send it and I will return the tomato peeler. This is the only reason for giving 3 stars, if I had received what I ordered it would have been 5 stars.
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Answer by Cookinglife
Dec 20, 2022
Very sorry to hear that. Please do not hesitate to reach out to our customer service with your order number to resolve this issue.
Verified review
Dec 18, 2022
Absolutely thrilled with the quality of the item , well packaged and swift delivery.. will definitely shop here online again ..
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Answer by Cookinglife
Dec 20, 2022
Thank you! We look forward to seeing you again.
Verified review
Dec 18, 2022
Fast service. Updated on delivery
Quality goods
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Answer by Cookinglife
Dec 20, 2022
Thank you for the feedback!
Verified review
Dec 18, 2022
Placed my order on 11 December and received on 16 December.
Tracking kept up to date and very informative. Only one small negative could of come in a smaller box.
But excellent service from an excellent well priced shop.
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Answer by Cookinglife
Dec 20, 2022
Thank you for the feedback! We hope to see you again soon.