CookinglifeReviews

: 2,273Good

4.36

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with Buyer Protection

certified since: 5/25/2020
updated on: 7/1/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 7/1/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,778 verified reviews in the last 12 months

2,273 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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Reviews for Cookinglife

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 Verified review
2 months ago
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 Verified review
2 months ago
I haven’t received because in track they didn’t give me message that when delivery arrive to my address
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Answer by Cookinglife
2 months ago
How unfortunate to hear that you have not received your package. Please reach out to our customer service team as soon as possible, and we can work towards a solution.
 Verified review
2 months ago
Items not properly packed.
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Answer by Cookinglife
2 months ago
Sorry to hear your items were not properly packed! Please reach out to our customer service team for further assistance.
 Verified review
2 months ago
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 Verified review
3 months ago
Ordered arrived quickly. Packaging flimsy, not fit for purpose. Part of order broken.
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Answer by Cookinglife
2 months ago
How unfortunate to hear that part of your order arrived damaged! Luckily, there is a simple solution. Please reach out to our customer service team as soon possible for further assistance.
 Verified review
3 months ago
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 Verified review
3 months ago
Service was good but items ordered arrived damaged.
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 Verified review
3 months ago
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 Verified review
3 months ago
This is a good concept badly designed. The blade is far too narrow (1 mm) and therefore the blade holder crushed the slice as it's made. If you want a nice slice this is not for you. If you want flakes of cheese it might suit you.
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Answer by Cookinglife
3 months ago
How unfortunate to hear you are not satisfied with your purchase. Please reach out to your customer service team at info@cookinglife.eu with specific product information so we can improve our performance.
 Verified review
3 months ago
My order has not been delivered
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Answer by Cookinglife
3 months ago
We are very sorry to hear that you have yet to receive your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away.
 Verified review
3 months ago
Worst customer service i have ever seen, no lea way at all bought dinner service cost €180 and about a quarter is broken and no come back with the company 😢 very disappointed
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Answer by Cookinglife
3 months ago
How unfortunate to hear your product received damage! I understand how frustrating that can be. Please follow up with our customer service team at info@cookinglife.eu and fill out the return form at https://www.returnform.com/cookinglife. We are happy to work towards a solution!
 Verified review
3 months ago
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 Verified review
3 months ago
Worst customer service ever!! I'm just being ignored! I sent several emails regarding my order and I never got an answer except for once that fotos were missing. After attaching them again, again no reply. Now the time for a return is over and I'm stuck with possibly faulty products. I used to be content with the products but now I will never order from them again!!
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 Verified review
3 months ago
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 Verified review
3 months ago
Buen servicio llego la caja Intacta
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 Verified review
4 months ago
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4 months ago
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 Verified review
4 months ago
They don’t have the product I bought. They contact me saying that maybe they will have it in few weeks but time pass and I didn’t hear from them. I had to contact them again, they definitely don’t have my product choice and suggested to change for an other model. I’m really disappointed with the company and they communication, they sell a product they don’t have and let me waiting for nearly a month and now the first option they offer is not a refund. I want my money back and I will never buy in this shop again.
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Answer by Cookinglife
3 months ago
How unfortunate to hear that the product you would like to order is not in stock. Please reach out to our customer service team at info@cookinglife.eu to be helped as soon as possible.
 Verified review
4 months ago
DO NOT ORDER FROM THIS COMPANY. GOODS ARRIVED BROKEN BUT BECAUSE I DIDNT FLAG WITH 24 HOURS NO REFUND. RIDICOLOUS
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Answer by Cookinglife
4 months ago
How unfortunate to hear that you had a negative experience with Cookinglife. Please reach out to our customer service team and we will help you right away.
 Verified review
4 months ago
Very aggressive and curt customer service. Many emails from different people without proper explanation. No tracking number shared. Items were not in stock although website said they were.
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Answer by Cookinglife
4 months ago
How unfortunate to hear that you were not provided a tracking number. Please reach out to our customer service team directly at info@cookinglife.eu so we can assist you right away.