My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Dear Jenny, Thank you for your lovely review! We are happy to hear that our service and fast delivery to Ireland met your expectations. Enjoy your purchase!
Feb 18, 2024
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Feb 19, 2024
Dear Sid, Thank you for your lovely review! We hope you enjoy your purchase from Cookinglife. If you have any questions or comments, please let us know.
Feb 18, 2024
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Modular Wine Racks
We were very fortunate to come across these modular wine racks made in Spain. Bought 6 units on special offer to organise our wine storage in a tight space under the staircase. 54 bottles in total now resting safely...yet another satisfying purchase from cookinglife 🙂
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Feb 18, 2024
Dear Franklyn, Thank you for your lovely review! It"s always nice to hear that our products are well used and appreciated. Have fun with your wine racks and enjoy your wine collection! As always, we are ready to help you with any questions or if you need anything else for your kitchen.
Feb 18, 2024
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Happy with products,THANKYOU
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Feb 18, 2024
Dear Darren, How nice to hear that you are happy with our products! We really appreciate your positive feedback. Enjoy your purchases and if you have any questions or comments in the future, we would love to hear from you!
Feb 17, 2024
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Everything arrived very quickly and just as we expected it!! Definitely will be buying here more often !
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Feb 18, 2024
Dear Natalia, Thank you for your lovely review! We are extremely happy to hear that everything arrived quickly and as expected. We look forward to serving you again in the future with your kitchen supplies.
Feb 17, 2024
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Feb 18, 2024
Dear Pia, Thank you for your lovely 5-star review! We are glad you are satisfied with your purchase. If you have any further questions or need help with anything, please don"t hesitate to contact us.
Feb 17, 2024
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Very easy to order very satisfied
Very easy to order, very satisfied
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Feb 18, 2024
Dear Sandra, Thank you for your lovely review! We are happy to hear that you are satisfied with your order. Have fun with your Arzberg Kom Tric!
Feb 16, 2024
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Fast dispatch to Dublin, well protected in transit, very happy overall. Will shop again
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Feb 17, 2024
Dear Hugh,
Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help.
Warm regards,
Team Cookinglife
Feb 16, 2024
Verified review
Excellent speed of dispatch to Dublin, Ireland. The item was well protected and well wrapped. Overall I'm very happy and would shop again with CookingLife
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh,
Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help.
Warm regards,
team Cookinglife
Feb 15, 2024
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Great price , swift delivery , kept well informed , highly recommended
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Feb 16, 2024
Dear Neil, Thank you for your lovely review! We"re glad you"re happy with the price and our service. That"s what we do it for! Enjoy your purchase. Kind regards, Team Cookinglife
Feb 15, 2024
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Super
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Feb 16, 2024
Beste James, Bedankt voor je enthousiasme! We zijn blij om te horen dat je tevreden bent. Veel plezier met gourmetten! Met vriendelijke groet, Team Cookinglife
Feb 15, 2024
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Fast efficient service. Quality products.
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Feb 16, 2024
Dear Mary, Thank you for your lovely review! It"s great to hear that you are happy with our service and the quality of our products. That"s what we do it for! If you need anything else or have any questions, we"d love to hear from you. Kind regards, Team Cookinglife
Feb 15, 2024
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I placed the order and until now I didn't receive any payment information and order arrangement.
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Feb 16, 2024
Dear Constonce, Thank you for your review. What a shame it didn"t work out, apologies for the inconvenience. According to our payment partner"s system, the payment is still open. When there is no payment, no order is placed in our own system either. Should you still wish to place the order, we kindly ask you to complete the payment. We look forward to receiving your order! Kind regards, Team Cookinglife
Feb 15, 2024
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promt delivery of a product
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Feb 15, 2024
Best Georgina, Thank you for your lovely review! We are happy to hear that you are satisfied with the quick delivery of your product. Have fun with it! Kind regards, Team Cookinglife
Feb 14, 2024
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Always dependable and great selection of goods.
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Feb 14, 2024
Dear Rose, Thank you so much for the rave review! We are delighted to hear that you are pleased with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Translated with DeepL.com (free version)
Feb 14, 2024
Verified review
Excellent product. Thank you.
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Feb 14, 2024
Dear Colm, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially since we have had a difficult time. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 14, 2024
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Feb 14, 2024
Beste Vitor, Ik zie dat je een bericht hebt gestuurd, maar er is geen vraag of opmerking bijgevoegd. Kan je ons meer informatie geven over wat je precies nodig hebt? Dan kunnen we je beter helpen.
Feb 13, 2024
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First Class Service
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Feb 13, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 12, 2024
Verified review
I ordered an English plug and you gave me a European plug
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Answer by cookinglife.eu
Feb 13, 2024
Dear Claire Murphy, Thank you for your review. Annoyed to hear that you were expecting a boiler with a European plug, we apologize for this. You ordered from a European company, for this reason we only carry items with a European plug. This is also clearly stated on the website at an article in the description. If you have further questions, please let us know! With kind regards, Team Cookinglife
Feb 12, 2024
Verified review
Awaiting the main item
Part of the order wasn’t in stock
The smaller part of my order arrived quickly and beautifully packed. An elephant could have sat on it without damage
The communications are excellent
I am just awaiting the main item. So it’s a bit early to be giving feedback really; That would be the only conceivable downside, being asked for feedback before the order is complete
But great so far
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Answer by cookinglife.eu
Feb 12, 2024
Dear customer, Thank you so much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
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