Englishman living in England
First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00.
Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to.
Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints.
Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review
7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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5 months ago
Quick Sale and very prompt correspondence from the company.
However, I am still waiting on delivery almost one week but looking at to enjoying some of our gorgeous Irish Oysters with the product.
Will be looking on your website for more gadgets depending on the quality.
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5 months ago
I wanted three round bottle's but maybe I ordered the wrong ones. I got one round blue bottle and two clear square bottles.
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5 months ago
Hi Lorraine,
I am happy to report our missing parcel (PL0000469568) has been found. FastWay Couriers placed it in behind a back entrance to a neighbours house, not their main entrance, and they have been away. It was discovered for us by another neighbour who was minding a cat for them. Our Eircode shown on the parcel clearly indicates the exact location and Number of our house that FastWay's driver drove past!!!.
I am happy with the Product and you should rightly be getting 5 Stars but I have to rate the inconvenience the last stage of delivery has called.
David
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5 months ago
Ai signalé le 29/01 , jour de réception colis que 2 assiettes cassées
Ai accepté colis parce que pas de chocs apparent
il n y a pas étiquette " fragile " sur colis pour attention des transporteurs
peut etre emballage pas correct pour vaisselle
commande: 5200016
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5 months ago
Delivery was slow - 8 days. Product description was sufficiently poor that the purchase did not match my expectation and intention [but I received what I had ordered]. The size and / or weight of the items would have provided the information necessary to avoid the mistake
Said on website I would have it in 3/4 days. So I then ordered it thinking I would have it for Christmas. Well over a week now and still no sign .
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7 months ago
Glass measuring jug was broken and delay in delivery.
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7 months ago
The box was a bit scruffy only because it was a gift. But otherwise good service
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7 months ago
Item reasonably priced. Order went smoothly, dispatched very quickly.
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7 months ago
My order hasn't arrived yet, its taken a long time so a poor rating
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7 months ago
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7 months ago
The product is still packaged but looks fine and was packaged well. I was well informed at all times but my address was messed up. I contacted the company who did indeed amend my address but not in time for the courier company’s delivery. On the morning of my delivery I saw another different address which I presume the courier company guessed from the botched original one. Delivery was sent on time but to this new address. Luckily I was able to hot foot it the the said house and got my parcel ( they had opened it but all was ok) due to the fact there was a picture and location map of the delivery. So well done the delivery company for that. It was a little stressful hence the three stars. Plus if the parcel had been taken in and the products thought desirable I might not have seen it given back to me.
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7 months ago
The delivery was quick & was updated along the way.
The pots & pans I bought were smaller than expected & expensive but looks like quality might be good.
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7 months ago
Speedy dispatch but box destroyed in transit
Good service, good value and quick delivery however when it arrived it was in a box that was torn and bent. As it was designed to be a gift, it’s very disappointing.
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7 months ago
Ordered 2 products and later got email to say one of them was out of stock requested a refund and am still waiting don't see why it should take so long they took the money straight away when ordered
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7 months ago
One of the baking tins is damaged- not operating at all smoothly - the springform mechanism is touch and go ! Not sure how long it will hold out !
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7 months ago
I have made an order on mid November and until now i haven´t received it nor any confirmation that the item has been dispatched .
My order number is 288860
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8 months ago
I will update my review when my refund request is completed. I ordered 3 items and a Le Creuset frying pan arrived severely damaged on the handle. I immediately requested a return and refund. The process is rather slow and it's taking some time which is annoying. I can't believe an item as damaged as that one was shipped in the first place.
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8 months ago
Order was cancelled without explanation in English
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Answer by Cookinglife
7 months ago
We are sorry to hear about your negative experience! Please reach out to us at info@cookinglife.eu, we are looking forward to helping you as soon as possible!
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
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