My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
Dear BAIBA FAY, Thank you for your positive review! We are happy to hear that you are happy with your new decanter. We wish you lots of (drinking) pleasure! Kind regards, Team Cookinglife
Mar 30, 2024
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Arrived in the UK less than a week after ordering and over Easter, which is excellent. Genuine article. Would definitely purchase from this retailer again.
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Apr 2, 2024
Dear Karen Hewitt, Thank you for your lovely review! We are super happy to hear that you are happy with our service and your purchase. We hope you enjoy your new steak knives. We look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
Mar 30, 2024
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Apr 2, 2024
Dear Fiona, Thank you for your lovely review! We are happy to hear that you are satisfied. We hope you enjoy your new kitchen items. If you have any questions in the future, we would love to hear from you! Kind regards, Team Cookinglife
Mar 30, 2024
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Good quality steak knives from Laguiole at a competitive price and reasonable fee for delivery to Ireland
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Apr 2, 2024
Dear Patricia, Thank you for your lovely review! We are glad you are satisfied with your Laguiole steak knives. Enjoy your purchase! Kind regards, Team Cookinglife
Mooie ketels,de blauwe kleur vind ik helemaal geweldig
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Apr 2, 2024
Beste Mandy, Bedankt voor je mooie review! We zijn blij om te horen dat je zo tevreden bent over de blauwe ketels. Veel kookplezier ermee gewenst :) Met vriendelijke groet, Team Cookinglife
Mar 30, 2024
Verified review
Excellent
We bought some more crockery after an order arrived with no breakages. We were not disappointed and received the crockery in good time to add to our set.
We would purchase again. This is a great shop with many quality items. Customer Service is second to none.
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Mar 30, 2024
Best Louisa, How incredibly nice to hear that you are so satisfied with our products and service! Glad your order arrived well and that you are enjoying your new crockery. We really appreciate your positive feedback and hope to see you in our shop again soon. Enjoy your new purchases! Kind regards, Team Cookinglife
Mar 29, 2024
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Good sellers. I will buy again.
Cookinglife Citrus Press Cast Iron
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Mar 30, 2024
Dear Richard, Thank you for your lovely review! We are happy to hear that you are happy with your new purchase. Enjoy your Cookinglife Citrus juicer made of cast iron. Kind regards, Team Cookinglife
Mar 29, 2024
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Nothing my fondue is just lovely I am delighted with it and would like to order more
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Mar 30, 2024
Dear Jane, Thank you for your lovely review! Great to hear that you are so satisfied with your new fondue set. We hope we can provide you with fine kitchen items again in the future :) Kind regards, Team Cookinglife
Mar 28, 2024
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Good value for a excellent set of coffee cups highly recommend buying from this company
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Mar 29, 2024
Dear John, Thank you for your lovely review! We are glad you are satisfied with your coffee cups. Have fun with them! Kind regards, Team Cookinglife
Mar 28, 2024
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Mar 29, 2024
Beste Simon, Bedankt voor de 5-sterren review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 25, 2024
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Good product and prompt delivery
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Mar 25, 2024
Dear Antony, Thank you for your positive feedback! We are happy to hear that you are happy with both the product and the prompt delivery. If you have any questions in the future or if there is anything we can help with, please don"t hesitate to contact us. We look forward to serving you again in the future!"
Mar 23, 2024
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Mar 23, 2024
Dear Andrew, We see that you have given a rating of five stars, We really appreciate your feedback and are happy to hear that you are satisfied with our service! If you have any additional comments or questions, we would of course be happy to hear them. Kind regards, Team Cookinglife
Mar 22, 2024
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Mar 23, 2024
Dear Natalia, Thank you for your lovely review! We are glad that you are satisfied with our service. If you have any questions or comments in the future, of course we would love to hear from you. We wish you a great day! With kind regards, Team Cookinglife
Mar 21, 2024
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Mar 23, 2024
Beste Ágnes, Bedankt voor je 5 sterren-review. Wij wensen je veel plezier met je aankoop! Met vriendelijke groet, Team Cookinglife
Mar 20, 2024
Verified review
Excellent service
Came promptly and well packaged, although it did seem a very large parcel for such a small item.
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Mar 21, 2024
Dear Adrian, Thank you for your nice review! We are pleased to hear that your order arrived quickly and safely. We always try to protect our products as best as possible during transport. That is why the packaging can sometimes be slightly larger than the product itself. We understand that this may seem strange, but we want to make sure that your order arrives to you in perfect condition. Have fun with your purchase! Yours sincerely, Team Cookinglife
Mar 19, 2024
Verified review
Love the items you sell. Your shop looks really great. My items arrived very quickly and were very well packed so I have not hesitated to order something again, confident that it will arrive in tact.
Thank you for a great shopping experience.
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Mar 20, 2024
Dear Louisa, How nice to read that you are so happy with the products and our shop! We do our best to get everything to you as quickly and safely as possible, so it"s nice to hear that we succeeded. Thank you for your lovely review! We hope you enjoy your new order just as much. Kind regards, Team Cookinglife.
Mar 19, 2024
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Mar 20, 2024
Dear Hajnalka, Thank you for your lovely review! We hope you are very happy with your glasses and cooler. If you have any further questions, please feel free to let us know. Kind regards, Team Cookinglife.
Mar 19, 2024
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Amazing product selection and fast shipping
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Mar 19, 2024
Dear Elizabeth, Thank you for your lovely review! Great to hear that you are happy with the product selection and fast shipping. We hope you enjoy your purchases! If you have any questions in the future, we would love to hear from you. Kind regards, Team Cookinglife
Mar 18, 2024
Verified review
Small but special
It was a small purchase but a very important one, and it came very quickly and excellently packed.
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Mar 19, 2024
Dear Amanda, Thank you for your lovely review! We are happy to hear that you are satisfied with your Cake Plate and the prompt service. Your satisfaction is most important to us! Should you need anything else in the future to make your cooking experiences even more special, we are always here for you.
Mar 17, 2024
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Very quick response and delivery.
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Mar 18, 2024
Beste Valerie, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
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