CookinglifeReviews

: 2,314Good

4.33

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with Buyer Protection

certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 8/14/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,557 verified reviews in the last 12 months

2,314 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


8 months ago
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
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the most relevant critical review


2 months ago
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
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Reviews for Cookinglife

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(191)
 Verified review
6 months ago
I haven’t received my parcel yet!
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 Verified review
6 months ago
One of the worst customer experiences I've had purchasing in Europe. I ordered an item that became very delayed. Writing to customer support, I got a late response, telling me that it was lost in the post and there was nothing to do. I had to wait 45 days in order to get my money back, and even then I had to insist for this to occur. I got finally my refund after more than 50 something days post-purchase
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 Verified review
6 months ago
I cannot rate a product that I still haven’t received.
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 Verified review
6 months ago
I have order Le Creuset TNS 32cm wok, however, it was delivered a Kettles to me which is incorrect and I did send email to CS to report this issue but still waiting reply. 😫😫😫😫😫
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Answer by Cookinglife
6 months ago
How unfortunate to hear that you accidentally received the wrong product! Our customer service team is happy to help you as soon as possible.
 Verified review
6 months ago
They sent me the wrong product
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Answer by Cookinglife
6 months ago
How unfortunate that you received the wrong product. Luckily, this is an easy fix and our customer service team is happy to help. Please reach them at info@cookinglife.eu and we will sort this out as soon as possible.
 Verified review
6 months ago
My product still hasn’t arrived - ordered one week ago and website said delivery in 2 days. I can see from tracking the package is still in Fed Ex Netherlands. Emailed company but no answers. Very very poor
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 Verified review
6 months ago
Received torn box which was excessivly large for my items packaging was very unptofessional and broken item in huge shipping box.
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 Verified review
6 months ago
The pan had arrived broken
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Answer by Cookinglife
6 months ago
how unfortunate to read that your order arrived damaged. Luckily, there is an easy solution. Please reach out to our customer service team so we can get this straightened out right away.
 Verified review
6 months ago
The order was broken and missing an entire dinner set. Awful.
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Answer by Cookinglife
6 months ago
how unfortunate your order arrived with damage - please reach out to our customer service team right away so we can get this straightened out immediately.
 Verified review
6 months ago
Still have not yet received my order. Will not use your company again, sorry. Eleanor Pelan
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 Verified review
6 months ago
You sent me wrong item. Not happy at all
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Answer by Cookinglife
6 months ago
Sorry to hear you received the wrong item! Luckily, this is an easy fix. Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
6 months ago
I have waited over a week for my raclette grill ( estimated delivery 2-4 days) and Hermès canno give me a time for delivery. All they say is there has been a problem. Use a different carrier, their website is inpenetratab’e.
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Answer by Cookinglife
6 months ago
How unfortunate that your package is delayed! Please reach out to our customer service team and we will be happy to help you right away!
 Verified review
6 months ago
I'm very disappointed! I ordered 6 glass cups. All arrived broken. The glasses were fitted together and I think that was the reason. They should wrap each one separately. I like the glasses a lot but I'm going to ask for a refund because I'm afraid they'll send the glasses again and they'll also arrive broken.
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Answer by Cookinglife
6 months ago
How unfortunate that your order arrived completely damaged! We pack each order with extreme caution but unfortunately mistakes do happen. Luckily, there is a simple solution. Please contact our customer service team at info@ cookinglife.eu so we can help you as soon as possible!
 Verified review
6 months ago
Ordered kettle to Ireland and received it with European plug. Complained and was told they don’t have said kettle available with Irish plug. Why not to say that in the listing? Why to sell it to Ireland if you can’t provide it will work in Ireland. Absolute farce. My first and last time ordering from this site.
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Answer by Cookinglife
6 months ago
Sorry to hear that you are disappointed with your purchase. However, Cookinglife does in fact state on the product description that this product comes with a European plug, along with all of our electronic appliances.
 Verified review
6 months ago
I am still waiting on my bags . It's a joke it said it was coming from Ireland when I ordered them it's obviously not
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Answer by Cookinglife
6 months ago
How unfortunate to hear you have yet to receive your order! Please reach out to our customer service team at info@cookinglife.eu so we can help you right away!
 Verified review
6 months ago
Customer Service response is quick but so unhelpful. Asking me to take a picture of the inside of a barrel that is 1 - 2 cm in diameter.
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 Verified review
6 months ago
Wrong item sent and no reply to my queries.
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Answer by Cookinglife
6 months ago
How unfortunate to hear that you have not yet received your purchase. Our customer service team at info@cookinglife.eu will be happy to open up an investigation for you.
 Verified review
6 months ago
I’m sure the product was lovely but it came completely smashed in the box. Not impressed
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Answer by Cookinglife
6 months ago
How unfortunate to hear your purchase arrived with damage... I understand how frustrating that can be. Please reach out to our customer service team (info@cookinglife.eu) for assistance as soon as possible.
 Verified review
6 months ago
Misleading E-Mail. Telling the the item i want is back in stock, so i order it and afterwards i have to find out that it is NOT IN STOCK. No reaction to my E-Mail until now........
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 Verified review
6 months ago
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