TrustmarkValid
TrustmarkValid
certified since: May 25, 2020
updated on: Jun 10, 2023
Cookinglife is checked and certified according to the Trusted Shops quality criteria
- Verified identity
- Protection of personal data
- Clear ordering process
Secured by a guarantee
At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more
Reviews for Cookinglife
This is how we ensure that reviews come from real consumers.
the most relevant positive review
Apr 28, 2023
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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the most relevant critical review
May 5, 2023
Order # 7711441 made on 12th April 2023 still has not been delivered. I have made numerous attempt to contact your company. No one answers the phone. No-one has responded to my emails. No-one has responded to the contact form sent from your website. The ONLY response has been from a chat box. Your colleague simply gave a tracking number which as previously explained was invalid. After that initial response they stopped answering the query. We would like our money back. You owe us 45.84€. This has been a frustrating and expensive experience. This cannot be a 'trusted shop'
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Reviews for Cookinglife
Verified review
Jun 17, 2022
It is 17 June and I have not received the package. I specifically wrote that I urgently needed by 16 June. No one informed me otherwise.
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Answer by Cookinglife
Jun 24, 2022
Dear customer,
We are sorry to hear that you are experiencing problems with your order.
Unfortunately, we are unable to assist with orders through this Trusted Shops platform. Please reach out to our customer service team at info@cookinglife.eu so we can help you as soon as possible.
Verified review
Jun 14, 2022
Have not received my order yet !!
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Answer by Cookinglife
Jun 24, 2022
How unfortunate to hear that you have not yet received your order. Please reach out to our customer service team at info@cookinglife.eu so we can help you in the most efficient way possible