Cookinglife- Logo - reviews

CookinglifeReviews

: 2,359Good

4.33

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: May 25, 2020
updated on: Sep 24, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: May 25, 2020
updated on: Sep 24, 2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,349 verified reviews in the last 12 months

2,359 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Jan 7, 2022
Ordering item was easy, the price was excellent, the packaging was excellent especially as the item was going overseas, the only downside was waiting for the delivery as it took 8 days but then I must take into account the effects caused by the covid restrictions and the Christmas holiday period. All in all I am very pleased with the service, Thank You CookingLife
Report review

Show all positive reviews

the most relevant critical review


Jun 20, 2022
This item was ordered from the Netherlands on June 11th. The seller provided a tracking number, but it is of little use. FedEx confirmed receipt of the package on June 13th and since then there has been no further information. Fed Ex refuse to respond to enquiries regarding the shipment. As at June 20th, nothing has changed. Perhaps the product is good, I don't know. Perhaps the seller is good, I don't know, but I will now cancel the order and request a refund and in future I will not purchase from any seller who uses FedEx.
Report review

Show all critical reviews

Reviews for Cookinglife

Sort by Latest first 
(164)
 Verified review
Dec 20, 2021
Bad
Report review
 Verified review
Dec 20, 2021
This shop sent me a different item than I ordered. However, the shop will not refund me because they have not returned the item. But I can't get a refund because I haven't returned the item. But you said that you don't pay for the return shipping from outside the country. Who would be stupid enough to send back an item with a shipping cost higher than the refund? This has been the worst shopping experience I have ever had.
Report review
 Verified review
Dec 18, 2021
Report review
 Verified review
Dec 17, 2021
Items not arrived
Report review
 Verified review
Dec 16, 2021 
Deliver my order
Report review
 Verified review
Dec 15, 2021
Ich warte seit dem 8.12 auf eine Bestellbestätigung per Email. Zuerst war es mir nicht möglich die Transaktion überhaupt abzuschließen, nach langen hin und her wurde das Problem auf der Homepage geklärt. Nun hab ich endlich bestellt, teilweise war die Ware zwischenzeitlich nicht mehr lieferbar, allerdings keine Bestätigung erhalten, die Gutscheine sind eingelöst und die Bestellung nicht auffindbar. Ein Kunden Konto gibt es nicht, warum auch, sowas ist völlig überbewertet, wenn man ein fachlich kompetentes Serviceteam im Haus hat….dann könnte ich nämlich selbst nachschauen und müsste mich nicht auf den Service verlassen, den hier ist man dann scheinbar verlassen und fühlt sich auch noch richtig dämlich. Am Freitag 10.12 haben sie dann meine Bestellung angeblich doch gefunden und mir zugesichert das ich die gewünschte Bestätigung via email bekomme. Tja heute ist Montag bekommen hab ich nichts, sie meinte so eine email dauert…ein Bild vom Mars zur Erde schicken dauert 11 min und 22 sec, Ihr schafft es in fünf Tagen keine Bestellbestätigung von Aachen nach Oberösterreich zu schicken. Ich bestelle sehr viel online, diese Erfahrung ist jedoch einzigartig und wird es auch sicherlich bleiben. Ich hoffe ich bekomme meine bezahlte Ware, idealerweise auch noch heil geliefert….sonst werden wir hier weitere Schritte einleiten! Jetzt haben sie mir eine email geschickt, die Ware wurde versendet. Allerdings mit Ware die ich nicht bestellt hab und 18 € weniger als mein bezahlter Bestellwert. Unfassbar das man so unglaublich Unfähigkeit und inkompetent ist. Bin gespannt wie es weitergeht, wenn das nichts wird werde ich Anzeige wegen Betrug stellen
Report review
 Verified review
Dec 15, 2021
Delivery time not appropriate or acceptable. Week or more than promised. You ask me to rate the product what I haven t received yet...
Report review
 Verified review
Dec 14, 2021
Very disappointed regarding solving issue. I still didn't receive items that I ordered before 15 days. I think that they are fraudster. I'll cancel my order and hope that I'll get money back.
Report review
 Verified review
Dec 13, 2021
The order arrived in a huge box badly packaged, one of the jars was broken & I was surprised to find the others were ok as the packing was very loose
Report review
 Verified review
Dec 13, 2021
The egg plate has extremely small dips for the eggs. I don’t know how I am going to fit them in for my party
Report review
 Verified review
Dec 12, 2021
Report review
 Verified review
Dec 12, 2021
Asked for an update on my order and don’t receive one
Report review
 Verified review
Dec 12, 2021
I’ve not received my parcel. Hermes suggest I contact you!!! I’m angry. If the product was good I would have bought more. It’s is now too late for Christmas.
Report review
 Verified review
Dec 11, 2021
Haven't received my order COO0470NL15541740701.
Report review
 Verified review
Dec 11, 2021
10am Sat 11 December: Just received my 3 Dec order of 3 Le Creuset 2-Step bottle openers thrown loosely into a plastic bag. All 3 hard plastic containers are badly broken so it is now impossible for me to give these as Christmas presents, as I had planned. Appallingly careless packing - and service.
Report review
 Verified review
Dec 10, 2021
Report review
 Verified review
Dec 9, 2021
Report review
 Verified review
Dec 8, 2021
We received the order today (after 10 days), but we are really disappointed. We just get a lot of pieces of cake stand (as you see on the picture). I hope that we get another one in shortest time, in one piece (before the christmas, because is a christmas gift). Regards, Boštjan
Report review
 Verified review
Dec 5, 2021
I have not received my order, your "Track and Trace" page has no idea where it is, and now you ask me to give you a review?
Report review
Answer by Cookinglife
Dec 6, 2021
How unfortunate to hear you are having problems with your track & trace code. Luckily our customer service team is available to start an investigation for you. Please reach out to us at info@cookinglife.eu, we are looking forward to helping you!
 Verified review
Dec 5, 2021
My items arrived in open box, and one chopping board is broken , one coaster is different colour
Report review
Answer by Cookinglife
Dec 6, 2021
We are sorry to hear your product arrived damaged! We do our best to secure every delivery but sometimes mistakes do occur. Our customer service team is happy to help! Please reach out to us at info@cookinglife.eu, we are looking forward to fixing this mistake!