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cookinglife.eu
Reviews:

515 reviews in the last 12 months3,248 total reviews  

3.98
Good

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Certified since: May 25, 2020
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cookinglife.eu fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Apr 28, 2023
 Verified review
Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.

Top negative review

May 29, 2023
 Verified review
My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu

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Feb 20, 2024
 Verified review
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Answer by cookinglife.eu
Feb 20, 2024
Beste luciamariei@hotmail.com (mailto:luciamariei@hotmail.com)​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 19, 2024
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Answer by cookinglife.eu
Feb 19, 2024
Dear Loannis, Thank you for the five stars! We are glad you are satisfied with our service. If you have any further questions or comments, we would like to hear from you.
Feb 18, 2024
 Verified review
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Answer by cookinglife.eu
Feb 19, 2024
Dear Sid, Thank you for your lovely review! We hope you enjoy your purchase from Cookinglife. If you have any questions or comments, please let us know.
Feb 19, 2024
 Verified review
Ordered a toaster from the Irish website, it arrived with an EU plug incompatible with out sockets.
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Answer by cookinglife.eu
Feb 20, 2024
Dear Christina, Thank you for your feedback. Sorry to hear that you were expecting the order with a UK plug. We are a company from the Netherlands, a European country. We only have articles with a European plug, this is also clearly indicated with the article on our website. We understand that it is a disappointment that you cannot use the article to your satisfaction, you can return the order without any problems to the address below: Cookinglife Office & Warehouse Duinkerkenstraat 40 9723 BT Groningen We hope to have informed you sufficiently and wish you a good day. Kind regards, Team Cookinglife
CO
CATHARINE O.
KINGS LYNN
Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
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Answer by cookinglife.eu
Feb 6, 2024
Dear Cathy, Thank you for your lovely review! We are pleased to hear that you are happy with your purchase of the stainless steel coasters and the service we provided. We strive to provide our customers with a wide range of high quality products and we"re glad we met your expectations. We hope to be able to help you with your cooking needs again in the future. Enjoy your new coasters! With kind regards, Team Cookinglife
Feb 12, 2024
 Verified review

Awaiting the main item

Part of the order wasn’t in stock The smaller part of my order arrived quickly and beautifully packed. An elephant could have sat on it without damage The communications are excellent I am just awaiting the main item. So it’s a bit early to be giving feedback really; That would be the only conceivable downside, being asked for feedback before the order is complete But great so far
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Answer by cookinglife.eu
Feb 12, 2024
Dear customer, Thank you so much for the rave review! We are delighted to hear that you are happy with our service, especially as we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Jan 22, 2024
 Verified review
Delivered in excellent condition. Kept me informed.site easy to navigate. Do better: was delivered in quite a large box. This protected the knife very well but we wonder could a smaller box have done the same job of protection. In our household we are quite sustainability conscious.
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Answer by cookinglife.eu
Jan 22, 2024
Dear Hugh, Thank you for your lovely review! We are happy to hear that you are satisfied with the product and our service. Regarding your feedback on the packaging, we would like to thank you for sharing your concerns. We fully understand your point and are always looking for ways to make our packaging more sustainable. Your feedback helps us in this regard. We will take this into consideration for future improvements. Enjoy your Wusthof Utility Knife! Kind regards, Team Cookinglife
Feb 18, 2024
 Verified review

Modular Wine Racks

We were very fortunate to come across these modular wine racks made in Spain. Bought 6 units on special offer to organise our wine storage in a tight space under the staircase. 54 bottles in total now resting safely...yet another satisfying purchase from cookinglife 🙂
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Answer by cookinglife.eu
Feb 18, 2024
Dear Franklyn, Thank you for your lovely review! It"s always nice to hear that our products are well used and appreciated. Have fun with your wine racks and enjoy your wine collection! As always, we are ready to help you with any questions or if you need anything else for your kitchen.
Jan 27, 2024
 Verified review
Beer Chalices are Great - thank you cookinglife, as an artist I look for 'different' and drinking with my friends is the best. Thank you and best regards, Brian PS the ordering and delivery process excellent
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Answer by cookinglife.eu
Jan 27, 2024
Dear Brian, Thank you for your lovely review! We are very happy to hear that you are satisfied with the beer chalices and that you had a nice experience with our ordering and delivery process.  Have fun while drinking with your friends! Kind regards, Team Cookinglife
Jan 30, 2024
 Verified review

Great

Can't think of anything to top what we got. We used the stainless steel pan we ordered last night - it's a dream compared to the "non stick" stuff we were using before
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Answer by cookinglife.eu
Jan 30, 2024
Dear Ryan, Thank you for your lovely review! Glad to hear you like the stainless steel pan so much. Have fun (cooking) with your BK Frying Pan Bright! Kind regards, Team Cookinglife
Feb 16, 2024
 Verified review
Excellent speed of dispatch to Dublin, Ireland. The item was well protected and well wrapped. Overall I'm very happy and would shop again with CookingLife
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help. Warm regards, team Cookinglife
Feb 9, 2024
 Verified review
Good website. Easy to navigate. I found just the right knife I was looking for. It arrived within a week. Very pleased.
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Answer by cookinglife.eu
Feb 9, 2024
Dear Margareta, Thank you for your positive feedback! We are happy to hear that you found our website easy to navigate and that you were able to find exactly the right knife you were looking for. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Feb 3, 2024
 Verified review
A wonderful tray for cosmetics or shampoos for the bathroom. Wonderful size, colour and quality. Highly recommend.
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Answer by cookinglife.eu
Feb 5, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Feb 17, 2024
 Verified review
Everything arrived very quickly and just as we expected it!! Definitely will be buying here more often !
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Answer by cookinglife.eu
Feb 18, 2024
Dear Natalia, Thank you for your lovely review!  We are extremely happy to hear that everything arrived quickly and as expected. We look forward to serving you again in the future with your kitchen supplies.
Feb 10, 2024
 Verified review
Great experience with the customer service! Many items available on the website and well organised!
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Answer by cookinglife.eu
Feb 10, 2024
Dear Carla, Thank you for your lovely review! We are happy to hear that you had a good experience with our customer service and that you are satisfied with our product range. Enjoy your purchases! Kind regards, Team Cookinglife
Jan 24, 2024
 Verified review

Good value, prompt service.

Juicer is way better quality than I thought. Very happy! Quality, value and prompt delivery.
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Answer by cookinglife.eu
Jan 24, 2024
Dear Richard, How great to hear that you are so happy with the new juicer! We are delighted that the quality of the product has positively surprised you and that you are satisfied with the value and fast delivery. We hope the juicer will bring you much joy and that it meets all your expectations. Should you have any questions or need help in the future, we are always here for you. Enjoy your new juicer! Kind regards, Team Cookinglife
Feb 16, 2024
 Verified review
Fast dispatch to Dublin, well protected in transit, very happy overall. Will shop again
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh, Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help. Warm regards, Team Cookinglife
Feb 2, 2024
 Verified review

Great Service

Excellent products and delivery on time and in perfect order - Great service overall
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Answer by cookinglife.eu
Feb 2, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Feb 15, 2024
 Verified review
Great price , swift delivery , kept well informed , highly recommended
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Answer by cookinglife.eu
Feb 16, 2024
Dear Neil, Thank you for your lovely review! We"re glad you"re happy with the price and our service. That"s what we do it for! Enjoy your purchase. Kind regards, Team Cookinglife
Feb 10, 2024
 Verified review
great service, fast shipping with product arriving well packed
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Answer by cookinglife.eu
Feb 10, 2024
Dear Nardini, Thank you very much for the review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife