CookinglifeReviews

: 2,260Good

4.35

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certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
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certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,803 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
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the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
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Reviews for Cookinglife

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 Verified review
4 months ago
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 Verified review
8 months ago
This is the third time I have ordered crockery from this company, and it is really beautiful, and I think good value. I was kept informed about the delivery and each time this was done very speedily. My only criticism is that on two occasions some of the crockery arrived broken. I think there should have been more packing material to prevent this. However on both occasions the company dealt with this so efficiently, responding straight away and replacing damaged items. So while I think the packing should be better this would not put me off from ordering from them again, and, had it not been for this I would have awarded 5 stars.
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 Verified review
7 months ago
Very efficient, helpful, good communication, excellent quality products - but... There is no special packaging put in place, so that items that are retail packaged are simply bagged up and shipped as they are, and after five deliveries, two were damaged in transit, whereas if packaged up properly, they would have been fine. In both cases of damage, they replaced the items speedily, and without too many questions, albeit in the same fragile packaging, again!
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 Verified review
5 months ago
I like the speed of receiving my purchase. But it was a day late as the Irish courier said they couldn't delivery on 01/02/22 because my Eir Code was missing. When I received package yesterday my Eir Code was printed on the Fed X label and the Fastway label. So it wasn't missing. I took a day off work so somebody would be there to receive the item. As it didn't arrive on the day it should have I had to make other arrangements
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 Verified review
1 year ago
Product ordered was dispatched promptly. Product was as expected. However, from carrier pickup to delivery at destination took longer than expected. I note that the destination country was not shown on the carrier's documentation. It was shown on the supplier's OK.
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 Verified review
5 months ago
Very easy to order LeCreuset plates, and kept up to date regarding despatch, which was very helpful. The package was delivered today, Wednesday 26th January, but box was partly open as not enough securing tape around the cardboard box and was slightly damaged. However on checking the contents before the courier left they were in perfect condition. Very pleased with the plates.
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 Verified review
5 months ago
Loved the product. Delivery was quick, but the one issue was that the package was not delivered to my local post office. It went to one further away (not unreasonably). With hindsight though, I might have selected the wrong delivery option on the website; I just don’t remember. Or else Fedex only delivers to that particular location. I’ll figure it out for next time.
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Answer by Cookinglife
5 months ago
Thank you for the constructive feedback. We are always looking to improve our customer experience. If you any advice for how to solve the particular inconvenience you experienced, feel free to reach out to our customer service team.
 Verified review
6 months ago
Ordering was OK and notifications were also OK. a bit slow maybe but in the present circumstances that's not surprising. However once in transit, notifications were good. Only downside was using Hermes for delivery. They have been much improved lately, but let down on this occasion. However, package arrived in the end.
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 Verified review
7 months ago
Good communication on delivery times. Product arrived on accordance with emailed time. Well presented and wrapped as Alessi baubles are fragile. Only complaint would be overpacked re box size was far to large andvwhikst cardboard can be recycled energy is still consumed in the process.
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 Verified review
5 months ago
This was a gift for my husband and he was very pleased with it! His comments were that it felt very comfortable to hold although he has yet to use it. My only complaint would be that it doesn’t have a cover for the knife part and I feel would benefit from some sort of case or pouch!
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Answer by Cookinglife
5 months ago
Thank you for sharing some constructive feedback! We are happy you are overall satisfied with your order.
 Verified review
1 year ago 
I bought the Laguiole Style de Vie Oyster Knife with Oyster Holder as a gift for a friend of mine who is a professional chef. I was very pleased with the presentation box and items within and my friend was thrilled with the gift and overall quality of the set.
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 Verified review
5 months ago
Wide range of products and great prices. Customer service and delivery was spot on. Some items arrived with minor damaged, nothing that I would send it back for but non the less not perfect. Otherwise satisfied customer and I would order from here again.
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Answer by Cookinglife
5 months ago
Thank you for sharing your experience and some feedback. Please contact our customer service team with any other questions or concerns.
 Verified review
5 months ago
Good, but it could have been clearer that the parcel was going to be sent from the Netherlands ans I don't think my purchase needed to be wrapped in such a big box with so much bubble wrapp and brown paper. Not very eco-friendly
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 Verified review
1 year ago
Bit stressful coz of stock issue, Two items on my order took about four weeks to get full order, Very happy with stock and price. I was only able to track the part of order that was delivered not the part that was missing.
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 Verified review
1 year ago
My Magimix food processor arrived on time and in perfect condition. I was a bit surprised to receive the booklet with the instructions and recipes in Dutch. Fortunately, I could find them online in English.
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 Verified review
11 months ago
Very competitive pricing and availability of stock. Due to the product coming from Holland-it was subjected to our now ‘ normal’ customs delays but hey, the price was right! Arrived well packaged.
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 Verified review
8 months ago
I was looking for a nice rice cooker in my new kitchen. Your item was exactly what my kitchen needed. Your Customer service is top quality 👌 and I will definitely shop again and recommend you.
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 Verified review
5 months ago
I like the look of the kettle - I haven't been able to use it yet - I need to get an adaptor plug - hence the 4 stars. I ordered it Feb 14 - received it Feb 21 - very pleased.
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 Verified review
8 months ago
All glasses arrived undamaged. Room for improvement — I ordered 4 glasses and they came in a box for 6 doesn’t look very good for a present at it looks like there’s 2 missing.
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 Verified review
9 months ago
The product was well priced and arrived in perfect condition. My only gripe is with delivery which took two weeks. Otherwise if not in a hurry would definitely order again.
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