CookinglifeReviews

: 2,260Good

4.35

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 5/25/2020
updated on: 6/27/2022
Cookinglife is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At Cookinglife, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for Cookinglife

1,803 verified reviews in the last 12 months

2,260 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


3 months ago
Englishman living in England First time buying from Cooking Life. To purchase this produce in England would have cost £99.99. Getting it from Cooking-life cost £65.00. Communications from Cooking-life was very good from the start. Order received; order processed order dispatched. Then nervous couple of day till it was in the tracking system. Fedex across the borders great tracking system. Then arrived in England. Hermes. Was not delivered when stated, said no one was in to receive it, no idea where they tried to deliver it to. Due to Easter had to wait a few more days, when the regular courier turns up, she said there was a temp driver on, lots of complaints. Conclusion Great service from shop and transport, hopefully your have the right courier for the final leg.
Report review

Show all positive reviews

the most relevant critical review


1 year ago 
I have made 3-4 orders with cookinglife in the past. The delivery usually takes about a week. I used to be happy with the selection of products in the shop and the deliver and quality. My last order though was the opposite of what I was used to at Cookinglife. I had ordered a range of MEPAL storage boxes. Although the delivery box was not damaged, 6 of the storage boxes were broken. On one box a piece of the plastic on the top had broken off and five of the other boxes had a deep scratch along the side. This must have been from when they unpacked the items at their warehouse as I didn't open the box with a knife. I sent them an email and got a response saying that I needed to provide photos of the box, the broken items and the delivery slip. I took photos of everything they had asked and sent it. They couldn't open the heic files so I changed into png. In total I sent the photos 3 times and when they had what they asked for they stopped responding to my emails. Im very disappointed of the customer service. I expect a replacement or the money back but they are not responding and ignoring my emails. It is going to be three weeks already without solving this.This is very unprofessional and I wouldnt have expected this. Cannot recommend.
Report review

Show all critical reviews

Reviews for Cookinglife

Filter 
 Sort by Relevance 
(136)
(33)
(213)
 Verified review
5 months ago
International delivery was great at a good price despite UK having left the EU. 28cm pancake pan seems lower quality than I had expected but nice enough.
Report review
Answer by Cookinglife
5 months ago
Thanks for sharing your positive Cookinglife experience! We look forward to helping you again.
 Verified review
1 year ago
Very fast delivery and the product was ok. The outer box was not closed properly and, fortunately, the carrier put a piece of scotch tape crossing it..
Report review
 Verified review
7 months ago
Received this afternoon. Exactly as I ordered. It is a gift. No tracking information available from Dec 13 to Dec 16! I was afraid parcel was lost.
Report review
 Verified review
8 months ago
Easy to order,delivered on time with a constant update on the items location,could not fault you,but only 4 stars because no-one is perfect.☺☺.
Report review
 Verified review
10 months ago
Very fast delivery from the Netherlands to Italy. Seems to be a very good product so far! Sadly though the included cooking book was in Dutch.
Report review
 Verified review
8 months ago
The actual wine opener is perfect but I expected the packaging to be better. The last one I got was in a lovely box - perfect for a gift.
Report review
 Verified review
1 year ago
The wrong items were shipped however, the correct items were sent quickly and the complaint was dealt with in a very professional manner
Report review
 Verified review
1 year ago
Everything was as described, glasses arrived in great condition, just took longer to arrive than expected, down to carrier
Report review
 Verified review
9 months ago
Very good but i think item description could be a little more precise on the product i recieved . As regards to the measurements
Report review
 Verified review
7 months ago
Some damage on one of the candles but too late for changes so I'll use it as is. Overall good service. Will purchase again
Report review
 Verified review
10 months ago
The glasses came and we're fine. It did say I'd be waiting 2 to four days but was waiting 7 for delivery. Otherwise Happy.
Report review
 Verified review
6 months ago
Item is first class delivery slower than anticipated. Was actually asked to do this review before the item arrived!
Report review
 Verified review
9 months ago
I liked the facility of contacting you and perform the purchase. I would like a quicker reception of the product.
Report review
 Verified review
7 months ago
My goods arrived well packaged, on schedule and in good condition. This company provides a very good service
Report review
 Verified review
11 months ago
The product is nice but one of the jars arrived broken and there was no "fragile" tape on the box.
Report review
 Verified review
10 months ago
The kettle I bought was damaged when delivered but the service to return and replace was good
Report review
 Verified review
1 year ago
We asked for a invoice without TAX. We are intracomunitary operator. We have not recieved
Report review
 Verified review
9 months ago
Speedy, efficient delivery. Lots of plastic packaging- can you find an alternative?
Report review
 Verified review
10 months ago
The shipping time was a bit longer than I expected. Otherwise everything was nice.
Report review
 Verified review
11 months ago
Goods delivered promptly. Delivery fulfilled accurately. Competitive pricing
Report review