cookinglife.euReviews:
514 reviews in the last 12 months3,243 total reviews
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Top positive review
Apr 28, 2023
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Review would have better but one of the four glasses was broken (it has now been replaced at no cost to me) and there was a mixup with my address.
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Top negative review
May 29, 2023
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My order 519973 (or 7841128 since there seem to be a mess up with my order number) was placed on 12 May 2023, with the promise that it would be shipped in 5 business days. Now, after 14 business days, while my order has still not arrived, the after sales of Cookinglife do not reply to any of my e-mails, WhatsApp messages or don't pick up the phone (after 30 minutes waiting, it automatically hangs up). Extremely lousy after-sales service (I would put no stars at all if that was an option). I have been a satisfied customer so far but this was the last time I ordered something from Cookinglife.
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Reviews for cookinglife.eu
5 days ago
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4 days ago
Dear Elaine, Thank you for the five-star review! If you have any questions or need help in the future, please feel free to let us know. We are here to help. See you soon! Kind regards, Team Cookinglife
5 days ago
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4 days ago
Dear Shane, Thank you for the five-star review! We are delighted that everything was to your liking. If you need anything else in the future, we are happy to be there for you. Please don"t hesitate to contact us if you need help with anything. See you soon! Kind regards, Team Cookinglife
5 days ago
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4 days ago
Dear Darran, Thank you for the five-star review! We are delighted that everything was to your satisfaction. If you have any questions or need assistance in the future, we will be happy to help. Until next time! Kind regards, Team Cookinglife
6 days ago
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5 days ago
Dear Alina Stempin-Baccaglini, Thank you for your lovely review! We are extremely happy to see that you are satisfied with your Stockpot, and we hope to serve you again in the future. Kind regards, Team Cookinglife.
6 days ago
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6 days ago
Dear Iurii Rogulia, Thank you for your five-star review! We love that you are satisfied with our service and products. If you have any questions in the future, don"t hesitate to contact us. We are always here for you! Kind regards, Team Cookinglife
7 days ago
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Excellent service, excellent product.
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6 days ago
Best Graeme Gales, Wow, thank you for sharing your joy with us! We really appreciate your 5 stars and hope you continue to enjoy your purchase. Kind regards, Team Cookinglife
7 days ago
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6 days ago
Dear John Will, Thank you for your positive review! We are happy to hear that you are satisfied with our service. Have fun with your new cheese knife set, we hope the cheese will taste great! Kind regards, Team Cookinglife
8 days ago
Verified review
Some communication problems.
I have used CookingLife on a number of occasions. While processing my order I clicked autofill for my credit card details and address as usual.
For some reason there an error that I did not spot until I reached checkout.
Only part of my address appeared and country was UK, whereas I live in the Reublic of Ireland.
When I informed customer care there was no acknowledgement and once again my full address was not listed; plus the address was presented in a different format. I was concerned that my package might not be delivered.
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Answer by cookinglife.eu
7 days ago
Dear Ray Martin, Thank you for your message and apologies for the confusion. At Cookinglife we strive to make your ordering process as smooth as possible. We"re sorry you"ve encountered problems entering your address details. This is certainly not the experience we want to offer our customers. I would also like to give you some clarification as to why my colleague said this, we cannot change an address once the package has been sent and this was the case with you. However, I also see that your package has been received in good order, so please enjoy your order Kind regards, Team Cookinglife.
8 days ago
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Delivered on time and product was as expected
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7 days ago
Dear Stuart Telford, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and the product. Enjoy your purchase. If you have any further questions or if we can help you in any other way, we would love to hear from you. Kind regards, Team Cookinglife.
8 days ago
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4 days ago
Dear Catherina,
Thank you for the great review! We are delighted that you are satisfied with our service. Should you need anything else or have any questions in the future, please feel free to let us know. We are always ready to help. We look forward to the opportunity to serve you again. Until next time!
Kind regards
Team Cookinglife
8 days ago
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Product was as described and arrived quickly.
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8 days ago
Dear Marie, How nice to hear that you are happy with our service and your product! Your positive feedback totally makes our day. Enjoy your purchase! If you have any further questions or comments, we would love to hear from you.
8 days ago
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8 days ago
Beste Attila, Bedankt voor de vijfsterrenbeoordeling! Mocht u in de toekomst nog feedback hebben of iets nodig hebben, laat het ons dan gerust weten. We staan altijd voor u klaar om te helpen. Vriendelijke groeten, Team Cookinglife.
9 days ago
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4 days ago
Dear Agne,
Thank you very much for your fantastic review! We are delighted to hear that you are satisfied with our service. Should you need anything else or have any questions in the future, please do not hesitate to contact us. We are always ready to help you.
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Team Cookinglife
9 days ago
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Service was good
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8 days ago
Dear Uun, Thank you for your lovely review! We are always happy to hear that you liked our service. If you have any questions or comments in the future, please do not hesitate to contact us. We are here to help you! Kind regards, Team Cookinglife
9 days ago
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Very fast delivery
No fuss, and fast delivery .
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8 days ago
Dear Erik, Thank you for the 5-star review! We"re thrilled to hear that you found our delivery process straightforward and efficient. If you ever need anything else in the future, don"t hesitate to reach out. We appreciate your support! With kind regards, Team Cookinglife
10 days ago
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Good sturdy product, reasonable price.
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8 days ago
Dear John, Thank you for your lovely review! We are happy to hear that you are happy with your purchase. Have fun with it! Kind regards, Team Cookinglife.
11 days ago
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Good communications
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11 days ago
Dear Michael, Thank you for your lovely review! We are glad you are satisfied with our communication. Enjoy your new purchase and if you have any questions, please let us know. We are always here for you! Kind regards, Team Cookinglife
12 days ago
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11 days ago
Dear Pamela, Your 5-star review makes our day! Thank you for sharing your positive experience, we hope you enjoy your new purchase. Kind regards, Team Cookinglife
12 days ago
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11 days ago
Hello Nicole, Thank you so much for your extraordinary 5 star review. We are so glad you are satisfied with your order. Have fun with it! Kind regards, Team Cookinglife
13 days ago
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As described
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12 days ago
Dear Tom Connery, Thank you for your lovely review! We are happy to hear that everything is to your satisfaction. Enjoy your purchase. If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife.